Have you ever walked out of a restaurant?
#16
Original Poster




Join Date: Nov 2008
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#17
Join Date: May 2013
Posts: 2
I have walked out of a restaurant more than once, was most of the time that it took them like 20 minutes before taking the order.
Another time the dice I saw on the menu outside wasn't available anymore and this was the reason I went in tot the restaurant.
Another time the dice I saw on the menu outside wasn't available anymore and this was the reason I went in tot the restaurant.
#18
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
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#19
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
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I expect the restaurant manager to tell the parents to leave. I've had exactly this situation occur, and I told the manager that, though I very much had looked forward to having dinner at the restaurant, the environment was absolutely non-conducive to a pleasant evening so we were leaving. He immediately kicked out the offending parent, apologized, and bought us each a drink. We stayed.
Last edited by cblaisd; May 6, 2013 at 12:02 pm Reason: Removed unnecessary, off-topic, material.
#20
In Memoriam




Join Date: Jun 2000
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Moderator's note: We are NOT turning this in yet another tiresome rant-about-parents/children thread.
A word to the wise.
Thank you.
cblaisd, Moderator, Dining Buzz
A word to the wise.
Thank you.
cblaisd, Moderator, Dining Buzz
#22
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My wife was most impressed by my assertiveness and not shown my usual weakness for American females. I got laid that night too! True story I swear.
#23
FlyerTalk Evangelist
Join Date: Dec 2000
Location: south of WAS DC
Posts: 10,131
i have walked out of high end restaurants when:
no cell phone control
really loud music
half the menu not available
sit at bar half an hour with a reservation
kids running uncontrolled in restaurant
bunch of party drunks nearby.
no cell phone control
really loud music
half the menu not available
sit at bar half an hour with a reservation
kids running uncontrolled in restaurant
bunch of party drunks nearby.
#24
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 52,801
I expect the restaurant manager to tell the parents to leave. I've had exactly this situation occur, and I told the manager that, though I very much had looked forward to having dinner at the restaurant, the environment was absolutely non-conducive to a pleasant evening so we were leaving. He immediately kicked out the offending parent, apologized, and bought us each a drink. We stayed.
I've walked out when I've found out the restaurant has been out of several items as well.
#25


Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
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On one or two occasions, I have walked out after looking at the menu and not finding anything I wanted to eat. (I rarely go into restaurants that don't post the menu outside, partially for this reason.) But in those cases I was apologetic to the server; no harm, no foul.
Only once have I walked out for service reasons. I was at the Capital Grille in Tysons Corner. (This was a decade ago, and this counted as treating myself to a nice meal after a successful week.) Sat down alone and waited for about 20 minutes. A few servers hustled by, made eye contact, but didn't stop. (I was, perhaps foolishly, not about to raise my hand or otherwise make a more overt attempt to get their attention.)
I finally got up and left. On the way out, the hostess asked how I enjoyed my meal, and I said, I didn't, no one bothered to serve me. The manager hustled over, apologized profusely, offered to seat me for a free meal, give me a bottle of wine to take home, etc. I refused; I left my business card on his request, and he mailed me a gift voucher.
Good service recovery on his part, but I never used the voucher and never have been back (in fact, never have been back to any branch).
Only once have I walked out for service reasons. I was at the Capital Grille in Tysons Corner. (This was a decade ago, and this counted as treating myself to a nice meal after a successful week.) Sat down alone and waited for about 20 minutes. A few servers hustled by, made eye contact, but didn't stop. (I was, perhaps foolishly, not about to raise my hand or otherwise make a more overt attempt to get their attention.)
I finally got up and left. On the way out, the hostess asked how I enjoyed my meal, and I said, I didn't, no one bothered to serve me. The manager hustled over, apologized profusely, offered to seat me for a free meal, give me a bottle of wine to take home, etc. I refused; I left my business card on his request, and he mailed me a gift voucher.
Good service recovery on his part, but I never used the voucher and never have been back (in fact, never have been back to any branch).
#26

Join Date: Aug 2005
Posts: 3,438
On one or two occasions, I have walked out after looking at the menu and not finding anything I wanted to eat. (I rarely go into restaurants that don't post the menu outside, partially for this reason.) But in those cases I was apologetic to the server; no harm, no foul.
Only once have I walked out for service reasons. I was at the Capital Grille in Tysons Corner. (This was a decade ago, and this counted as treating myself to a nice meal after a successful week.) Sat down alone and waited for about 20 minutes. A few servers hustled by, made eye contact, but didn't stop. (I was, perhaps foolishly, not about to raise my hand or otherwise make a more overt attempt to get their attention.)
I finally got up and left. On the way out, the hostess asked how I enjoyed my meal, and I said, I didn't, no one bothered to serve me. The manager hustled over, apologized profusely, offered to seat me for a free meal, give me a bottle of wine to take home, etc. I refused; I left my business card on his request, and he mailed me a gift voucher.
Good service recovery on his part, but I never used the voucher and never have been back (in fact, never have been back to any branch).
Only once have I walked out for service reasons. I was at the Capital Grille in Tysons Corner. (This was a decade ago, and this counted as treating myself to a nice meal after a successful week.) Sat down alone and waited for about 20 minutes. A few servers hustled by, made eye contact, but didn't stop. (I was, perhaps foolishly, not about to raise my hand or otherwise make a more overt attempt to get their attention.)
I finally got up and left. On the way out, the hostess asked how I enjoyed my meal, and I said, I didn't, no one bothered to serve me. The manager hustled over, apologized profusely, offered to seat me for a free meal, give me a bottle of wine to take home, etc. I refused; I left my business card on his request, and he mailed me a gift voucher.
Good service recovery on his part, but I never used the voucher and never have been back (in fact, never have been back to any branch).
#27
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 52,801
On one or two occasions, I have walked out after looking at the menu and not finding anything I wanted to eat. (I rarely go into restaurants that don't post the menu outside, partially for this reason.) But in those cases I was apologetic to the server; no harm, no foul.
Only once have I walked out for service reasons. I was at the Capital Grille in Tysons Corner. (This was a decade ago, and this counted as treating myself to a nice meal after a successful week.) Sat down alone and waited for about 20 minutes. A few servers hustled by, made eye contact, but didn't stop. (I was, perhaps foolishly, not about to raise my hand or otherwise make a more overt attempt to get their attention.)
I finally got up and left. On the way out, the hostess asked how I enjoyed my meal, and I said, I didn't, no one bothered to serve me. The manager hustled over, apologized profusely, offered to seat me for a free meal, give me a bottle of wine to take home, etc. I refused; I left my business card on his request, and he mailed me a gift voucher.
Good service recovery on his part, but I never used the voucher and never have been back (in fact, never have been back to any branch).
Only once have I walked out for service reasons. I was at the Capital Grille in Tysons Corner. (This was a decade ago, and this counted as treating myself to a nice meal after a successful week.) Sat down alone and waited for about 20 minutes. A few servers hustled by, made eye contact, but didn't stop. (I was, perhaps foolishly, not about to raise my hand or otherwise make a more overt attempt to get their attention.)
I finally got up and left. On the way out, the hostess asked how I enjoyed my meal, and I said, I didn't, no one bothered to serve me. The manager hustled over, apologized profusely, offered to seat me for a free meal, give me a bottle of wine to take home, etc. I refused; I left my business card on his request, and he mailed me a gift voucher.
Good service recovery on his part, but I never used the voucher and never have been back (in fact, never have been back to any branch).
#29

Join Date: Aug 2011
Posts: 129
A group of four went out to dinner in Newport Beach. We ordered cocktails and then waited and waited for our server to come back and take our dinner order. We finally flagged her down and she was so rude we decided to leave and told her we didn't appreciate her attitude. We called the manager over, explained what had happened and asked for the check to pay for the drinks but he said they were on the house and we left. As we were walking out, our server chased us outside and told us we forgot to leave her tip and then started screaming at us when we told her we had not forgotten and she didn't deserve one.
#30
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
I don't like confrontation, particularly when I think it will be pointless. It is the restaurant manager's responsibility to assure an appropriate dining environment.
Last edited by cblaisd; May 6, 2013 at 2:14 pm Reason: Removed unhelpful and off-topic characterization

