Contacting Diners Club US from Overseas
Jan 29, 2015, 1:23 pm
#1
Original Poster
Join Date: Jan 2006
Location: MSP
Programs: SAA, DL, BA, UA, IHG, SPG
Posts: 162
Contacting Diners Club US from Overseas
Has anyone tried, either successfully or unsuccessfully, to contact Diners Club US cardmember support while overseas?
I tried yesterday from South Africa, using the AT&T Direct line that I've used in the past with other issuers, and was told I could not be connected as it was a Canadian number. I searched around for a similar gateway to call collect to Canada, and could not find anything in the short period of time that I had.
I tried yesterday from South Africa, using the AT&T Direct line that I've used in the past with other issuers, and was told I could not be connected as it was a Canadian number. I searched around for a similar gateway to call collect to Canada, and could not find anything in the short period of time that I had.
Jan 29, 2015, 3:39 pm
#3
Join Date: Apr 2012
Location: DFW
Posts: 80
Has anyone tried, either successfully or unsuccessfully, to contact Diners Club US cardmember support while overseas?
I tried yesterday from South Africa, using the AT&T Direct line that I've used in the past with other issuers, and was told I could not be connected as it was a Canadian number. I searched around for a similar gateway to call collect to Canada, and could not find anything in the short period of time that I had.
I tried yesterday from South Africa, using the AT&T Direct line that I've used in the past with other issuers, and was told I could not be connected as it was a Canadian number. I searched around for a similar gateway to call collect to Canada, and could not find anything in the short period of time that I had.
Jan 29, 2015, 6:16 pm
#4
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
The information here may be helpful. It does not specifically mention collect calls, but it does tell how to reach a Bell Canada operator and provides an access number from South Africa:
http://support.bell.ca/_web/guides/H...Dragon_HRC.PDF
South Africa 0-800-99-0014
http://support.bell.ca/_web/guides/H...Dragon_HRC.PDF
South Africa 0-800-99-0014
1. If you are calling from a hotel, follow hotel instructions to get an outside line.
If calling from a public payphone, coin or local card payment may be required.
Service may not be accessible from some hotels, private phones and payphones
in certain countries.
2. Dial the Canada Direct™ access number (see eligible country list opposite).
3. Follow the voice prompts to select your preferred language, your telephone company
and preferred payment method. You may use Bell Calling Card™, Business Calling Card,
Family Contact™ card or Bell Prepaid Calling Card.
4. Should you need help at any time, press “0” for a bilingual Canadian operator
If calling from a public payphone, coin or local card payment may be required.
Service may not be accessible from some hotels, private phones and payphones
in certain countries.
2. Dial the Canada Direct™ access number (see eligible country list opposite).
3. Follow the voice prompts to select your preferred language, your telephone company
and preferred payment method. You may use Bell Calling Card™, Business Calling Card,
Family Contact™ card or Bell Prepaid Calling Card.
4. Should you need help at any time, press “0” for a bilingual Canadian operator