Club Rewards activity missing from Harris Bank consumer card site.
Oct 10, 2014, 9:31 am
#1
Original Poster
Join Date: May 2013
Posts: 53
Club Rewards activity missing from Harris Bank consumer card site.
Got the card and activated, set up the online account. I don't see any "Tools" section or anything about Rewards.
Do I need to make a first purchase and points to post for it to show?
Do I need to make a first purchase and points to post for it to show?
Oct 11, 2014, 1:00 am
#2
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Oct 12, 2014, 5:44 pm
#3
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
If you have a Consumer Card:
Log in to your account
Click “View Rewards” on the Account Summary page
Once you click on “View Rewards,” you will be taken directly into your Rewards account
Log in to your account
Click “View Rewards” on the Account Summary page
Once you click on “View Rewards,” you will be taken directly into your Rewards account
Oct 14, 2014, 1:01 am
#4
Join Date: Apr 2012
Location: DFW
Posts: 80
Have you managed to access your Diners Club Rewards account via your credit card account? Can you see/use your points?
Oct 14, 2014, 2:03 am
#5
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Oct 17, 2014, 11:55 pm
#6
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Where did you see that info? Is there a link to the page directly if the link is not available on the dinersclubus.com site?
I'm unable to see any rewards info anywhere online.
My statement closed and it also didn't appear on the statement, so I called. The guy on the phone didn't really know what to tell me ... He told me I was the first "new" cardholder he'd spoken to yet, and that it will likely be added to the website in the coming weeks...
I'm unable to see any rewards info anywhere online.
My statement closed and it also didn't appear on the statement, so I called. The guy on the phone didn't really know what to tell me ... He told me I was the first "new" cardholder he'd spoken to yet, and that it will likely be added to the website in the coming weeks...
Oct 18, 2014, 12:31 am
#7
Join Date: Apr 2012
Location: DFW
Posts: 80
Where did you see that info? Is there a link to the page directly if the link is not available on the dinersclubus.com site?
I'm unable to see any rewards info anywhere online.
My statement closed and it also didn't appear on the statement, so I called. The guy on the phone didn't really know what to tell me ... He told me I was the first "new" cardholder he'd spoken to yet, and that it will likely be added to the website in the coming weeks...
I'm unable to see any rewards info anywhere online.
My statement closed and it also didn't appear on the statement, so I called. The guy on the phone didn't really know what to tell me ... He told me I was the first "new" cardholder he'd spoken to yet, and that it will likely be added to the website in the coming weeks...
Nov 2, 2014, 4:16 pm
#8
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Well Nov 2 has come and gone, and still no record of my earning any points... I'm not in any hurry, per se, but I'd at least like to know that the points post as expected...
Nov 2, 2014, 4:37 pm
#9
Join Date: Apr 2012
Location: DFW
Posts: 80
Same situation here. I think you can check your points balance by phone but the Club Rewards department is closed on Sundays so I'm planning to do that tomorrow.
Nov 3, 2014, 3:03 pm
#10
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Just got off the horn with a supervisor ... he said 6pm CT today Nov 3 it should be online. I'm skeptical...
Nov 3, 2014, 4:02 pm
#11
Join Date: Aug 2014
Programs: Alaska MVP Gold, Marriott Gold
Posts: 283
Nov 3, 2014, 7:32 pm
#12
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
Well, looks like you were right to be skeptical. I'm not seeing it, but I haven't gotten my first statement yet. If this persists, no way in hell am I paying them the annual fee.
Nov 3, 2014, 7:43 pm
#13
Join Date: May 2014
Location: PHL
Programs: SW CP, SPG Gold, Hilton Gold
Posts: 571
Points posted to my account just now for transactions from 10/30 forward. Some transactions earned 2x per $ instead for 3x. Some transactions, gas imparticular, only earned 1x.
Last edited by ftomasze; Nov 3, 2014 at 8:28 pm Reason: Added new developments.
Nov 3, 2014, 11:07 pm
#14
Join Date: Apr 2012
Location: DFW
Posts: 80
When did you open your card? And when did your statement close? My statement was closed on the 27th and I still see no links at all. If I don't see the link by the time next statement closes (on 11/27), I'm closing this card and not paying the annual fee. Just too much headache.
Nov 4, 2014, 12:07 am
#15
Join Date: May 2014
Location: PHL
Programs: SW CP, SPG Gold, Hilton Gold
Posts: 571
When did you open your card? And when did your statement close? My statement was closed on the 27th and I still see no links at all. If I don't see the link by the time next statement closes (on 11/27), I'm closing this card and not paying the annual fee. Just too much headache.