Booking NW Codeshares on Dl.com
Apr 2, 2009, 5:55 am
#1
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Join Date: Apr 2005
Location: New York, western US
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Booking NW Codeshares on Dl.com
I've been trying to book JFK-PDX-LAX-JFK on Dl.com. The Dl.com online flight schedule shows that there are three flights/day from PDX to LAX, listed as a Northwest flight number that is actually an Alaska Airlines flight. I assume since it shows up on the flight schedule on DL.com, that I should be able to book it on DL.com, but have been unable to do so. Any idea how to do this?
I think I can book it on NW.com, but I'd prefer to have all my itineraries in one place (since they need to be monitored for frequent time and aricraft changes). I also found interesting that the same itinerary had a different price on NW.com depending on whether I chose the DL-coded/DL metal flight or the NW-coded/DL metal flight for the LAX-JFK portion.
I think I can book it on NW.com, but I'd prefer to have all my itineraries in one place (since they need to be monitored for frequent time and aricraft changes). I also found interesting that the same itinerary had a different price on NW.com depending on whether I chose the DL-coded/DL metal flight or the NW-coded/DL metal flight for the LAX-JFK portion.
Apr 3, 2009, 10:03 am
#2
Join Date: Oct 2005
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The same thing happened to me. A portion was on an Alaska Air flight and the website would not complete the transaction. It did give me a reference number and a phone number for web site support. They were able to complete the transaction.
Could be a bug with dealing with the Alaska Air flight on DL.
Could be a bug with dealing with the Alaska Air flight on DL.
Apr 3, 2009, 1:26 pm
#3
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Location: New York, western US
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Thanks for the info. I couldn't even get the Northwest code share flight to show up during the booking process. Do you remember how you booked it on dl.com, e.g. by schedule, etc., to get the reference code?
Apr 3, 2009, 3:57 pm
#4
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I've booked three itins on nwa.com in the past few weeks. Two of them show up when I log into delta.com. So, based on that sample, you have a 67% chance of still seeing it on dl.com if you book on nwa.com.
Apr 3, 2009, 10:19 pm
#5
Join Date: Oct 2002
Posts: 592
Only speculation but - maybe something about the multi-city itinerary is causing the booking engine to hiccup? I just went over to delta.com and asked for a simple round trip PDX-LAX, and the NW codeshare flights on Alaska Air did show up. As for actually booking NW codeshares on delta.com... I've never gotten it to work - though admittedly I only tried once. (I kept getting an error message after putting in my credit card number, saying "this service is currently unavailable" or somesuch.) In that case I went over to nwa.com, got the exact same fare, and booked the flight there. The DL Web site did show the itinerary - apparently based on my FF number - and it even let me pick my seats on the one leg that was a Delta flight!