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Past flights history suddenly deleted?!

 
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Old Jul 10, 2008, 1:39 pm
  #31  
 
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
Yep that's the same thing I have had happen for the last two weeks - no history, but everything keeps posting (flights and parter activity). Several others in the thread have had the issue too, with similar non-success of calling India web support.

I love how they try to sell us a rental car or hotel reservation before they are done.
bearcat74 is offline  
Old Jul 10, 2008, 2:59 pm
  #32  
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Originally Posted by bearcat74
I love how they try to sell us a rental car or hotel reservation before they are done.
Haha, I know right. I also like that when you call to change a flight, I get asked if I need to change any hotel or car reservations. If I need to cancel a flight, I get asked if I need to cancel rental car or hotel reservations. Then, of course, when I buy a ticket on the phone, I get asked if I want to make any rental car or hotel reservations.
DLATL777 is offline  
Old Jul 10, 2008, 3:03 pm
  #33  
 
Join Date: Jul 2006
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Posts: 5,238
Originally Posted by DLATL777
Haha, I know right. I also like that when you call to change a flight, I get asked if I need to change any hotel or car reservations. If I need to cancel a flight, I get asked if I need to cancel rental car or hotel reservations. Then, of course, when I buy a ticket on the phone, I get asked if I want to make any rental car or hotel reservations.
Or when DL makes a schedule change and either the flight times change by like 5 mins, but you want it cleaned up... or even better, when the flight times don't change at all, just the flight numbers. THEY STILL ASK!!!
MikeyZBT is offline  
Old Jul 10, 2008, 9:21 pm
  #34  
 
Join Date: Aug 2007
Location: DAB
Programs: Delta PM
Posts: 627
Talking to Delta's Indians is mild torture. They should use it at gitmo, as it could really streamline the process. Just tell the prisoners that if they can purchase an error-free ticket from Delta's Indians then they are free to get on that flight and go home. They'll all crack within a few hours.
BingoLoco is offline  
Old Jul 11, 2008, 9:47 am
  #35  
 
Join Date: Jun 2002
Location: Kingdom of the Sun
Programs: DL GM/MM
Posts: 3,708
Have been out of the country for 7 weeks and had the same problem when checking mile postings yesterday. All miles posted correctly but no detail is shown. I emailed and received this response:

"Thank you for contacting us. We apologize you are unable to view your
account activity online.

"It has been brought to our attention that a new SkyMiles partner;
SkyMiles Store (GB) has joined the SkyMiles partner program. When
mileage from this new partner is added to any account as is the case
with yours it has caused the account to be temporarily disabled.
Regrettably, we have not been advised of when the account history will
be accessible, we are hopeful in the near future."
I believe that partner is the one who had the Million Miler luggage tags we discussed a couple of months ago.
Pharaoh is offline  
Old Jul 11, 2008, 10:16 am
  #36  
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Originally Posted by Pharaoh
Have been out of the country for 7 weeks and had the same problem when checking mile postings yesterday. All miles posted correctly but no detail is shown. I emailed and received this response:


I believe that partner is the one who had the Million Miler luggage tags we discussed a couple of months ago.
Thank you so much, Im glad we at least know WHY this is going on. That would explain why I have the same problem, I ordered some luggage tags for my father from that store.
DLATL777 is offline  
Old Jul 11, 2008, 2:10 pm
  #37  
 
Join Date: Jan 1999
Location: Charlotte, NC
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Posts: 745
Originally Posted by DLATL777
Thank you so much, Im glad we at least know WHY this is going on. That would explain why I have the same problem, I ordered some luggage tags for my father from that store.
Bingo! - Ironic that it is their store (albeit outsourced)
milesandpoints is offline  
Old Jul 18, 2008, 9:08 am
  #38  
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Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
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FIXED! Thank you
DLATL777 is offline  
Old Jul 18, 2008, 12:29 pm
  #39  
 
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
Fixed here as well. Excellent! ^
bearcat74 is offline  
Old Jul 18, 2008, 12:48 pm
  #40  
 
Join Date: Jan 2008
Location: LEX
Programs: Delta Reserve - PM
Posts: 1,143
fixed here too....good work! ^
jtrue28 is offline  
Old Jul 20, 2008, 2:39 pm
  #41  
 
Join Date: Aug 2007
Location: DAB
Programs: Delta PM
Posts: 627
Fixed!
BingoLoco is offline  
Old Jul 20, 2008, 6:36 pm
  #42  
 
Join Date: May 2008
Posts: 494
*thumbsup
DeltaWebDev is offline  


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