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Old Jul 2, 2008 | 6:35 pm
  #16  
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OK, in the aftermath of this thread, I emailed Delta and requested original routing credit, as suggested above.

I got a reply apologizing for the delays. I can't quite tell if they're saying they will offer me the original credit or not.

But they said they will give me 10,000 miles because of the inconvenience I experienced.

So I logged on to delta.com and see that they've given me 10,000 miles (non MQM of course).

But the MQMs I got for the trip are still the same, only ATL-LHR instead of ATL-ARN. So I'm missing out on about 400 MQMs, plus the Double MQM promo or about 800 MQMs.

Hmm, I don't know if I should press on. The 10k miles are nice but the MQMs ...

Well if I get the Double MQMs for my trips in May and June, I will be Gold again.

But those 800 MQMs might make the difference on whether I shoot for Platinum this year.
wco81 is offline  
Old Jul 2, 2008 | 7:18 pm
  #17  
 
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Fire off an email simply stating:

"Iam requesting original routing credit for the folliwing itinerary (CONFIRM #, TICKET NUMBER) in which my routing was effected by operations."

Then give them the flights you wanted credit for.
WBurcham is offline  
Old Jul 2, 2008 | 8:16 pm
  #18  
 
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Originally Posted by WBurcham
Fire off an email simply stating:

"Iam requesting original routing credit for the folliwing itinerary (CONFIRM #, TICKET NUMBER) in which my routing was effected by operations."

Then give them the flights you wanted credit for.
shouldn't that be affected?
sammy0623 is offline  
Old Jul 3, 2008 | 8:14 am
  #19  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
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Originally Posted by sammy0623
shouldn't that be affected?
Yes but no. The ticket # will allow the agent to verify the originally booked itinerary and give them access to the reasons why the routing changed.

I had a problem where WX caused DL to sign my ticket over to AA (thank you MCI CRC agent) and I emailed DL CS via the website. Corrected itin appeared the next day.
WBurcham is offline  
Old Jul 3, 2008 | 11:26 am
  #20  
 
Join Date: Dec 2007
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Originally Posted by WBurcham
Yes but no. The ticket # will allow the agent to verify the originally booked itinerary and give them access to the reasons why the routing changed.

I had a problem where WX caused DL to sign my ticket over to AA (thank you MCI CRC agent) and I emailed DL CS via the website. Corrected itin appeared the next day.
lol i was just being a grammar dictator. affected vs effected...
sammy0623 is offline  
Old Jul 3, 2008 | 1:48 pm
  #21  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
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Originally Posted by sammy0623
lol i was just being a grammar dictator. affected vs effected...
LOL. Some days I just don't look at my grammer ;-)
WBurcham is offline  
Old Jul 3, 2008 | 3:36 pm
  #22  
 
Join Date: Feb 2008
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Originally Posted by sfozrhfco
AS usual from the DL apologists...everything is the customer's fault.
Ain't that true.
ArgoNavis is offline  
Old Jul 3, 2008 | 3:42 pm
  #23  
 
Join Date: Dec 2005
Location: Hopefully on a plane...
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Originally Posted by ArgoNavis
Ain't that true.
Thank you for your positive contribution to this forum. I look forward to your next bit of insight.
WBurcham is offline  


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