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E-mail Promotes Partner Award Searches on DL.com: Anything New Here?

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E-mail Promotes Partner Award Searches on DL.com: Anything New Here?

 
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Old May 30, 2008, 11:24 am
  #1  
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Join Date: Jun 2006
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E-mail Promotes Partner Award Searches on DL.com: Anything New Here?

Just got this mass email from Jeff Robertson ...

Hello jbatl,

You want to travel with your miles, and we're making it easier.

You can now shop for Award Travel on Air France (new!), Continental Airlines®, Northwest Airlines®, Hawaiian Airlines and Alaska Airlines using our SkyMiles® Award Calendar at delta.com.

With 97% of our Award Travel available on delta.com, you now have access to thousands of flights to hundreds of world-wide destinations. Search for Award seats by what matters most to you—lowest mileage amount or convenient schedule.

You'll also avoid direct ticketing fees and potential wait times when you book at delta.com. And as a Medallion® member, we've waived the $25 fee for your second checked bag. So book the best Award seats online, pack your bags and enjoy your trip!

You're the reason we fly,

J. W. Robertson
Managing Director, SkyMiles
Is any of this really new?
jbatl is offline  
Old May 30, 2008, 11:38 am
  #2  
 
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Air France is offically online now, they weren't before.
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Old May 30, 2008, 11:53 am
  #3  
 
Join Date: Dec 2007
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Today, I could get AF from nonstop JFK-CDG, but not nonstop IAD-CDG. This is true even of the DL codeshare nonstop on AF. Is this a glitch or am I doing something wrong? Thanks.
csgoalie is offline  
Old May 30, 2008, 12:22 pm
  #4  
Formerly known as fsa_ea
 
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Now, if they would just fix the stupid search tool so that it runs at a reasonable speed. The "new" DL.com is starting to remind me of UA.bomb.
The Mileage Millionaire is offline  
Old May 30, 2008, 2:38 pm
  #5  
 
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Originally Posted by csgoalie
Today, I could get AF from nonstop JFK-CDG, but not nonstop IAD-CDG. This is true even of the DL codeshare nonstop on AF. Is this a glitch or am I doing something wrong? Thanks.
It appears to be VERY hit of miss as to the AF inventory. For me, the "tool" is certainly not pulling all AF flight possibilities.
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Old May 30, 2008, 4:18 pm
  #6  
 
Join Date: Feb 2005
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Booking a trip ATL-FRA for this weekend, I was seeing availability almost every day, and when I clicked through, I saw so many potential routings, with DL, CO, NW, AF that I was very pleasantly surprised. Actually had to think hard which one to take. Seems at least in this one anecdotal case, there were so many more options than before.

I checked both economy and B/E (of course, showed B/F at higher rate for CO).

Taking my first B/F on CO tonight EWR-FRA, unfortunately ATL-EWR only had coach, but the return FRA-ATL is DL non-stop. Would have never taken the time before to make a call and try to get a seat on CO.
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Old May 30, 2008, 10:11 pm
  #7  
 
Join Date: Mar 2008
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I want to find NW awards tix to BKK. How do I do that?

When I just typed in my airport code and BKK, stupid itin. showed up that will take 3 days for me to get there from the east coast, via Air France....
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Old May 31, 2008, 5:34 am
  #8  
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Originally Posted by Chari910
I want to find NW awards tix to BKK. How do I do that?

When I just typed in my airport code and BKK, stupid itin. showed up that will take 3 days for me to get there from the east coast, via Air France....
Search for it at NW's site. When you find what you want, call DL and tell them the exact flts you want to book.
jbatl is offline  
Old May 31, 2008, 7:14 am
  #9  
 
Join Date: Aug 2004
Location: SDF
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Originally Posted by Chari910
I want to find NW awards tix to BKK. How do I do that?
NRT-BKK rarely has award seats, in my experience.
mtparadis is offline  
Old May 31, 2008, 8:45 am
  #10  
 
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Originally Posted by jbatl
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))



Search for it at NW's site. When you find what you want, call DL and tell them the exact flts you want to book.
doesn't that cost $30?
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Old May 31, 2008, 8:22 pm
  #11  
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))

Originally Posted by 2stepsbehind
doesn't that cost $30?
Sadly, yes. I call it the 'Our Website Doesn't Work Fee.'

Last edited by jbatl; May 31, 2008 at 8:22 pm
jbatl is offline  
Old May 31, 2008, 9:04 pm
  #12  
 
Join Date: Mar 2008
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Originally Posted by jbatl
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))



Sadly, yes. I call it the 'Our Website Doesn't Work Fee.'

good one. I may start using that.
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Old Jun 1, 2008, 2:38 am
  #13  
 
Join Date: Mar 2004
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Originally Posted by jbatl
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320))



Sadly, yes. I call it the 'Our Website Doesn't Work Fee.'
Actually, Last week I was able to build an itin online, called to have a real agent tweak the return (Changed an AF return to a KL flight with a better connex) and then put it back down so I could ticket it online and not pay the "OWDW" fee.

(Good name though) ^
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Old Jun 1, 2008, 2:54 am
  #14  
 
Join Date: Oct 2005
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Originally Posted by remyontheroad
Actually, Last week I was able to build an itin online, called to have a real agent tweak the return (Changed an AF return to a KL flight with a better connex) and then put it back down so I could ticket it online and not pay the "OWDW" fee.

(Good name though) ^
This was the way I always booked LY award tickets until DL discontinued their relationship with them.
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Old Jun 1, 2008, 5:52 am
  #15  
 
Join Date: Mar 2007
Programs: DL SM, HH Gold, Starwood Platinum, Avis First
Posts: 159
I got the same e-mail and all it did was make me even more frustrated with DL. I can't get the search to find flights on partners at all. Tried EWR - HNL expecting to see Continental flights. Nope, all that it found was itins through ATL. Then tried HNL - ITO expecting to see flights on Hawaiian. The search returned no flights at all.
Poly Pal is offline  


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