Delta Customer Event in ATL on 5/18
May 24, 2006, 9:52 pm
#331
Join Date: May 2005
Location: Alpha Quadrant
Programs: Starfleet Captains Club
Posts: 675
Originally Posted by Robert Leach
My final plea to the Delta brass reading this would be to consider allowing only PMs with PMUs to do the day of departure upgrades. If you're that worried about revenue dilution, just don't allow it using miles. I think they would find their high-tier elites to be a much, much happier bunch.
Why? Because there may be a silver medallion who's paid twice as much for their ticket than a PM, so why shouldn't they have an opportunity to be upgraded as well?
The silver medallion would be just as impressed with this generosity as a PM, if not more so. PMs should have a better chance of getting upgraded, but I disagree completely that silvers and gold should be completely cut out of getting upgraded.
In response to those postulating that people might not pay more for the chance of getting upgraded, I disagree. For business travellers that have some (but not an extreme) amount of leeway with respect to the ticket price they can reasonably purchase, some (including janeway) would pay a little more for the chance to upgrade (based on availability & status)
Other airlines (ie:AA): intl ticket upgrade = non-expensable extra fee
The new Delta airlines: int'l ticket upgrade = (based on status) slightly higher ticket fee that is expensable.
It's not rocket science, IMHO.
Last edited by janeway; May 24, 2006 at 9:59 pm
Jun 9, 2006, 8:43 pm
#332
Join Date: Mar 2005
Location: Atlanta
Programs: HHonors Diamond, Marriott Platinum, National Exec Elite, Delta
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Did everyone else that attended the Velvet Rope event get an email thanking them for attending?
The part that stuck out for me was the "Let's do it again soon" comment. I can't wait for that!
The part that stuck out for me was the "Let's do it again soon" comment. I can't wait for that!
Jun 9, 2006, 8:59 pm
#333
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
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Originally Posted by rnovak
Did everyone else that attended the Velvet Rope event get an email thanking them for attending?
Jun 10, 2006, 5:26 am
#334
Suspended
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Originally Posted by rnovak
Did everyone else that attended the Velvet Rope event get an email thanking them for attending?
The part that stuck out for me was the "Let's do it again soon" comment. I can't wait for that!
The part that stuck out for me was the "Let's do it again soon" comment. I can't wait for that!
Jun 10, 2006, 7:22 am
#335
Join Date: Dec 2004
Location: Ireland, UnderH20, AUA, Brooklyn
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Yes, but there was also talk of a "gratuity" to the attendees among the lower level managers. Perhaps that was nixed. In any event, I would attend another event, though I am still waiting for my "Mile High Guy" shirt.
Jun 10, 2006, 7:39 am
#336
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,399
I'm glad there are so many "the glass is half full" people here, to balance out the cynics like me! 
Jun 10, 2006, 8:00 am
#337
Original Member
Join Date: May 1998
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Originally Posted by vasantn
I'm glad there are so many "the glass is half full" people here, to balance out the cynics like me!
As you enjoy your imaginary meal on a 90 minute AA flight!
Jun 10, 2006, 8:04 am
#338
Join Date: Feb 2003
Location: HKY
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Originally Posted by rnovak
Did everyone else that attended the Velvet Rope event get an email thanking them for attending?
The part that stuck out for me was the "Let's do it again soon" comment. I can't wait for that!
The part that stuck out for me was the "Let's do it again soon" comment. I can't wait for that!
I've had some correspodence with several of the senior managers though. ^
Jun 10, 2006, 9:19 am
#339
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Page 76 in the June 2006 issue of Sky magazine reminded me of Lehava for some reason...