Delta forgets to charge me
Jan 9, 2002, 11:18 am
#1
Original Poster
Join Date: May 2001
Location: Rio de Janeiro, Brazil
Posts: 38
Delta forgets to charge me
Three weeks ago, I walked into the Delta city ticket office here in Rio de Janeiro (GIG) and purchased tickets to fly my family to SLC in Feb. Now, almost a month later, the charge still has not appeared on my account (I check it daily on the internet). When I called the local delta line, the rep said that there is no problem (but between her english and my portuguese, I am not sure she understood my concern). Should I be concerned, I really don't want to loose the upgraded seats because they cannot find that I have paid for the tickets.
R-
R-
Jan 9, 2002, 11:43 am
#2
Join Date: Dec 2000
Location: Tri-State
Posts: 1,888
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by R-:
Three weeks ago, I walked into the Delta city ticket office here in Rio de Janeiro (GIG) and purchased tickets to fly my family to SLC in Feb. Now, almost a month later, the charge still has not appeared on my account (I check it daily on the internet). When I called the local delta line, the rep said that there is no problem (but between her english and my portuguese, I am not sure she understood my concern). Should I be concerned, I really don't want to loose the upgraded seats because they cannot find that I have paid for the tickets.
R-</font>
Three weeks ago, I walked into the Delta city ticket office here in Rio de Janeiro (GIG) and purchased tickets to fly my family to SLC in Feb. Now, almost a month later, the charge still has not appeared on my account (I check it daily on the internet). When I called the local delta line, the rep said that there is no problem (but between her english and my portuguese, I am not sure she understood my concern). Should I be concerned, I really don't want to loose the upgraded seats because they cannot find that I have paid for the tickets.
R-</font>
Jan 9, 2002, 12:55 pm
#3
Join Date: Feb 2000
Location: Chicago
Programs: UA 1K, AA Gold
Posts: 3,640
This has happened to me before, but I always ended up being charged...albeit a few weeks or months late.
You have nothing to worry about.
You have nothing to worry about.
Jan 9, 2002, 1:30 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Oh, Ye of Little Faith in the Revenue Protection Unit!
Jan 10, 2002, 2:18 pm
#5
Original Poster
Join Date: May 2001
Location: Rio de Janeiro, Brazil
Posts: 38
They are e-tickets. I have the paper receipt and the little credit card slip.
R-
R-
Jan 10, 2002, 2:25 pm
#6
Join Date: Dec 2000
Location: Tri-State
Posts: 1,888
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by R-:
They are e-tickets. I have the paper receipt and the little credit card slip.
R-</font>
They are e-tickets. I have the paper receipt and the little credit card slip.
R-</font>
Jan 10, 2002, 2:35 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,073
1 - You have a receipt which would work just fine if there was a problem at the airport.
2 - check online to make sure your reservation/intinerary is there.
I doubt you will have a problem.
Jan 10, 2002, 3:58 pm
#8
Suspended
Join Date: Nov 1999
Posts: 24,153
I had both a KLM and an AirFrance tkt that each was charged to my CC and the charges didnt appear for KLM until 1 1/2 yrs later,AF 1 yr later.
I guess when they flush their accts out each year or so the tkts came up as issued and not paid for even though there was a CC on the acct.
I did forget about them and disputed them but sure enough the carriers were able to provide copies of the tkts and the CC went and checked for me to make sure it wasnt a 2nd billing,it wasnt.
there was once an tkt that was part of many others that was for $249 out of some $13,000 that was never found.
Jan 10, 2002, 4:33 pm
#9
Join Date: Apr 2000
Location: ATL, PAR, AMS & back to ATL
Programs: Delta SkyMiles, Hilton HHonors Gold, SPG Gold & Avis First
Posts: 1,222
R-
If you want you could send me an e-mail
mailto:[email protected] including the e-tckt numbers and I'll look into it for you.
I'll be back at work on 01/12/02.
If you want you could send me an e-mail
mailto:[email protected] including the e-tckt numbers and I'll look into it for you.
I'll be back at work on 01/12/02.
Jan 10, 2002, 11:21 pm
#10
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,073
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by craz:
I had both a KLM and an AirFrance tkt that each was charged to my CC and the charges didnt appear for KLM until 1 1/2 yrs later,AF 1 yr later.
I guess when they flush their accts out each year or so the tkts came up as issued and not paid for even though there was a CC on the acct.
I did forget about them and disputed them but sure enough the carriers were able to provide copies of the tkts and the CC went and checked for me to make sure it wasnt a 2nd billing,it wasnt.
there was once an tkt that was part of many others that was for $249 out of some $13,000 that was never found.</font>
I had both a KLM and an AirFrance tkt that each was charged to my CC and the charges didnt appear for KLM until 1 1/2 yrs later,AF 1 yr later.
I guess when they flush their accts out each year or so the tkts came up as issued and not paid for even though there was a CC on the acct.
I did forget about them and disputed them but sure enough the carriers were able to provide copies of the tkts and the CC went and checked for me to make sure it wasnt a 2nd billing,it wasnt.
there was once an tkt that was part of many others that was for $249 out of some $13,000 that was never found.</font>
Year later? Crazy. Maybe a good reason to get new credit cards. The charge would have bounced and who knows if they would try to track it down.
Jan 11, 2002, 7:52 am
#11
Original Poster
Join Date: May 2001
Location: Rio de Janeiro, Brazil
Posts: 38
Thanks for the replies.
The charge posted today. Usually Delta charges post within 24 hours, this time it was 25 days. They just wanted to wait so the exchange rate would change and cost me an extra $500.
[This message has been edited by R- (edited 01-11-2002).]
The charge posted today. Usually Delta charges post within 24 hours, this time it was 25 days. They just wanted to wait so the exchange rate would change and cost me an extra $500.
[This message has been edited by R- (edited 01-11-2002).]