Delay in posting SkyTeam miles?

Old Aug 2, 05, 2:45 am
Original Poster
Join Date: May 2005
Programs: Flying Blue Gold / ST Elite Plus, UA MP, BA Exec Club
Posts: 73
Delay in posting SkyTeam miles?

On July 16 I flew IAD-AMS-NBO on a Northwest ticket on KL metal, and I'm now halfway through the return journey, ADD-AMS-IAD (enjoying the stale nachos in the Crown Lounge!).

I provided my SkyMiles number to my agent, and again at the NW desk at checking on the outbound. My printed itinerary shows the #. Checking back in for the return trip, however, the desk agent said I didn't have any FF# on file, and reentered it.

Checking my account here, I don't show any credit for my outbound flights, two weeks after completion. Is this normal, or should I assume that there were multiple screw-ups and my number never made it into the system? If I no longer have my outbound boarding stubs, who should I call for credit, NW or DL?

I suspect something is fishy with NW's reservations system, because they dropped my seat assignments a few days before departure as well.

Thanks for the help,

- JH
gohoward is offline  
Old Aug 2, 05, 6:21 am
Join Date: Jun 2003
Posts: 199
I flew BOS-AMS-CAI on NW and KL metal and it took a couple of weeks to post. Hold on to your old BP just in case. I had to fax my return flight to DL for credit.
Aircfo is offline  
Old Aug 2, 05, 9:50 am
Join Date: May 2005
Location: MSP
Programs: Delta Diamond Reserve, Hilton Diamond, Hertz President's club
Posts: 9,786
Delta's website says 60-90 days for a partner airline's miles to post.
Lehava is offline  
Old Aug 3, 05, 9:05 am
Join Date: May 2002
Location: NC
Programs: AA Concierge Key/1MM, DL DM/2 MM, UA Plat, AS MVP, Hilton Diamond, IHG Spire, Marriott Plat Prem
Posts: 9,779
Anyone have the same experience for miles on Alaska? Can't wait for thsoe MQMs!
SkyTeam777 is offline  

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