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Originally Posted by DLroads
(Post 12136893)
(4)Upgrades below Y/B/M- see the note above, Jeff. I can assure you that even 2 certificates on H/Q/K would buy DL alot of good will among the pax.
On the flip side, Rollover MQMs makes me very happy. Now if we could just get some transparency, consistency and even-handedness in viewing/pricing/booking award tickets, I'd be a happy camper. |
Originally Posted by bwhite
(Post 12136549)
As near as I can figure, with 125k MQM on 12/30/09 you would start 2010 as a PM since the DM will not start until sometime in the "spring" of 2010.
In Feb. when you receive your PM package, you will get one Choice Benefit (CB) as a PM that you could chose to get 4 SWUs. Once the DM program starts (March, April, May???) you get another 2 CB elections that you could use to get another 6 SWUs (for a total of 10) plus another CB. If you have exactly 125k MQM on Dec 30/09 you would start 2010 with 0 MQMs and a PM with the promise of being DM once the program kicks off. However if you have more than 125k MQMs, lets say 135k MQM, then 10K MQMs will rollover into 2010 and you start 2010 with 10k MQM. Clear as mud? |
Originally Posted by Gargoyle
(Post 12136909)
It can't have been that solid a program if they just went through bankruptcy, and had an old and shabby fleet and, from what I experienced, a rather bitter workforce All the perks they were giving came at a cost.
The old and shabby fleet & bitter workforce is a myth. |
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Originally Posted by MikeMpls
(Post 12137092)
Repeating a lie won't make it true.
FWIW, perhaps NW should have sought some better financing such that they could have emerged from bankruptcy as the hunter, rather than the hunted? Just a thought, but doing things on the cheap doesn't always work and this seems to apply for their financing decisions.
Originally Posted by MikeMpls
(Post 12137092)
The old and shabby fleet & bitter workforce is a myth.
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Originally Posted by pbarnette
(Post 12137136)
A myth? I made the mistake of flying an NW TATL 757 a couple of times. Twice in J. Old and shabby couldn't be more appropriate.
Originally Posted by jetta2.0t
(Post 12137135)
Really, those aren't myths. Keep living in denial will you.
Want to talk about denial? |
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Originally Posted by jetta2.0t
(Post 12137233)
Again, keep living in denial will you. Your credibility is weaker than some of the new DM low points.
That having been said, I also can say that it was always at least nice to know that most of NW's customer service agents actually gave a crap about its most loyal customers. Most of the airheads at Delta give robotic answers to problems that they caused in the first place. Anybody receiving one of their "canned responses" 3 or 4 weeks after e-mailing them about a legitimate concern will agree with me there. |
Originally Posted by SoCalLen
(Post 12137289)
Wow... This is probably not the right thread for such a debate. I've always been loyal to NW, but I can say that most of Delta's fleet is newer and nicer (except the NW A330's, which are nicer than most of what DL has).
That having been said, I also can say that it was always at least nice to know that most of NW's customer service agents actually gave a crap about its most loyal customers. Most of the airheads at Delta give robotic answers to problems that they caused in the first place. Anybody receiving one of their "canned responses" 3 or 4 weeks after e-mailing them about a legitimate concern will agree with me there. |
Originally Posted by MikeMpls
(Post 12137170)
And one of the world's largest fleets of recently delivered A330's -- much nicer than most of what Delta was flying internationally.
And, FWIW, even the DL 763s were impeccably clean and well-maintained. I would love AVOD, but have no complaints about maintenance or cleanliness. The same cannot be said for NW planes of similar age. And, while we are praising the NW fleet, what is with the "rain" on the A330 exit rows? Seriously, I love these seats - best TATL Y seats available - but NW can't figure out a way to keep me from being dripped on by condensation? |
Originally Posted by SoCalLen
(Post 12137289)
That having been said, I also can say that it was always at least nice to know that most of NW's customer service agents actually gave a crap about its most loyal customers.
BTW, A number of DL employees have told me that they feel like NW came out as the dominant partner in this merger, that more changes are driven from the NW side than from the DL side. Note that the buck stops on the desk of an NW person, not a DL person, and that's where the ultimate decisions are being made. |
Originally Posted by TheMoose
(Post 12136715)
It's amazing what smaller airlines (UA/AA/CO to an extent) are able to offer their "top" customers that the largest airline in the world cannot.
So you can use an AA eVIP cert with any fare, but only on AA metal flights. You need to go to SYD or CAI or JNB or SIN. How far can your AA evIP cert take you? Pretty much just to NRT (for SIN) and LHR (for JNB or CAI)... Can you use your CO miles to upgrade with co-pay to BF to SYD or SIN or JNB or SCL or SVO? |
Delta-NW Debate Belongs Elsewhere -- This is about 2010 Program!!
Originally Posted by ClipperDelta
(Post 12137423)
It's precisely because Delta is now the world's largest airline with a broad network touching all continents with their own metal that they are able to afford NOT to give more stuff away.
So you can use an AA eVIP cert with any fare, but only on AA metal flights. You need to go to SYD or CAI or JNB or SIN. How far can your AA evIP cert take you? Pretty much just to NRT (for SIN) and LHR (for JNB or CAI)... Can you use your CO miles to upgrade with co-pay to BF to SYD or SIN or JNB or SCL or SVO? I agree with the above from ClipperDelta. Delta as the number one airline is in a powerful position. They could have said "we're making our 3rd tier 100k" or "we're conducting segment upgrade coupons" like American and United. Instead, they put forward a program that kept everything pretty level and threw in some nice surprises. :-: If started by rating the Delta / Northwest programs before merger each a 5 (their base level), then I would say the 2010 Program is now a 5.5 for Delta flyers and a 4.5 program for NW flyers. I really like the upgrades of award tickets. That's the biggest new perk, but we knew about that months. Some of the other stuff is cool (like PMUs being something else), but there are no big surprises. Having lived through a time where Delta kept taking away from its PMs, I like anything that keeps us even or better -- and this is a little bit better for DL flyers. I completely understand how NW flyers are still bummed. |
Originally Posted by ClipperDelta
(Post 12137423)
It's precisely because Delta is now the world's largest airline with a broad network touching all continents with their own metal that they are able to afford NOT to give more stuff away.
So you can use an AA eVIP cert with any fare, but only on AA metal flights. You need to go to SYD or CAI or JNB or SIN. How far can your AA evIP cert take you? Pretty much just to NRT (for SIN) and LHR (for JNB or CAI)... Can you use your CO miles to upgrade with co-pay to BF to SYD or SIN or JNB or SCL or SVO? |
Originally Posted by BER Flyer
(Post 12136872)
Disagree completely. Especially DL is in the FF business, which is the only positive income DL has. The transportation business is only beeing used to burn the money they make from companys buying Skymilesand paying up front. Without Amex and the other Skymiles vendors DL would be history already.
If you've got real numbers, let's see them... |
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