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Originally Posted by GagaPilot
(Post 37721010)
UPDATE: Think I found a work-around:
On the DL webpage, navigate to any other page other than the homepage such as < Travel Info < Delta Sky Club and THEN select the red login bar at the top right. My credentials work fine there. I think that's an "old" login interface. I also realized that my password is technically out of compliance from current requirements - that might be why the new login interface isn't working, but the old still is. Curious if others with the issue are in the same boat with using outdated password requirements. I'm tempted to change my password, but sort of want to wait and see if that is in line with what others are experiencing. |
I haven’t had issues logging in at all but my password was always compliant. So GagaPilot , you may be on to something.
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Stupid Delta IT and their 'new and improved' UI/UX.
Fortunately my login still works, but I get the crappy new login which isn't even sized properly on my laptop display so its almost impossible to click on the login button if hitting enter doesn't work |
I've had the "login workaround" for 9+ months.
I use the https://www.delta.com/skymiles/login page. But according to others, nothing is wrong, since they can log in, so it's my fault. Always. |
Originally Posted by lindros2
(Post 37721875)
I've had the "login workaround" for 9+ months.
I use the https://www.delta.com/skymiles/login page. But according to others, nothing is wrong, since they can log in, so it's my fault. Always. |
What is 'at fault' is clearly Delta's outsourced IT and lack of testing of anything before they push out changes.
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Originally Posted by GagaPilot
(Post 37721030)
So I ended up changing my password and I think all is resolved for me.
My old password for DL was super old and did not comply with the minimum length requirement. Between myself, husband, and my parents, my password was the only one not in compliance with DL's current requirements. Once I updated it, I'm now able to login via the website and app. My suspicion is that the "new" login interface was enforcing the requirements and the "old" login was not. I suggest anyone impacted take a close look and see if their password meets current requirements - as always with DL YMMV and it could very well just be a random IT glitch, but after working the issue I think I was the cause of my own frustration. :rolleyes: |
Originally Posted by GagaPilot
(Post 37721010)
UPDATE: Think I found a work-around:
On the DL webpage, navigate to any other page other than the homepage such as < Travel Info < Delta Sky Club and THEN select the red login bar at the top right. My credentials work fine there. I think that's an "old" login interface. I also realized that my password is technically out of compliance from current requirements - that might be why the new login interface isn't working, but the old still is. Curious if others with the issue are in the same boat with using outdated password requirements. I'm tempted to change my password, but sort of want to wait and see if that is in line with what others are experiencing. |
Originally Posted by ilovemiles
(Post 37727852)
Thanks! Neither my wife or I could login until I saw this. After playing around, it looks like we can log in anywhere on delta.com where the red login button has square corners. If the red login button has the rounded corners it doesn't work.
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9pm PT homepage login working for me, both safari and chrome, finally!
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Originally Posted by BusinessElite25
(Post 37753015)
9pm PT homepage login working for me, both safari and chrome, finally!
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