WestJet award travel Delta Miles - Free Cancellation
Mar 13, 2024, 4:42 pm
#1
Original Poster
Join Date: Oct 2013
Location: UK
Programs: A3 *G
Posts: 349
WestJet award travel Delta Miles - Free Cancellation
Sorry if this has been covered, I've have found plenty on Main Cabin awards being fully refundable now, but on this WesJet award flight from YYC-YUL it clearly says Changeable/Non-Refundable when I try to book, which is a dealbreaker as my travel isn't 100% confirmed. Is this a mistake? Or are Main Cabin awards only refundable if on Delta metal?
Mar 13, 2024, 5:10 pm
#2
Join Date: Jul 2003
Location: Atlanta
Posts: 5,190
I used to book these weekly during Covid to go to and from Canada for 12,500 SM which is a very sweet deal. They are treated just like any other SM redemption. You can always cancel and get your 12,500 SM plus taxes back anytime. BE rules don’t apply as WestJet has no BE. But if you buy the ticket directly from WestJet then you go by their rules.
Last edited by sydneyracquelle; Mar 13, 2024 at 8:34 pm
Mar 13, 2024, 6:40 pm
#3
Join Date: Nov 2009
Location: PHX
Programs: Delta 2M DM, Southwest A List and CP
Posts: 1,102
The non-refundable language has not been removed from the website but is no longer there in practice. The same language I have seen when booking Delta award flights on Delta metal, and yet there is no problem cancelling and getting your miles and taxes back. WestJet award flights booked on Delta using Delta miles are fully refundable (miles and taxes) as well.
Mar 13, 2024, 6:48 pm
#4
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,070
It says that on all Main and higher awards (BE awards say Cancelable/Nonrefundable). They are just copying language from revenue fares even though that doesn't apply to awards and doesn't indicate whether or not you can redeposit miles. So, yes, these awards can be redeposited for no charge and you should just ignore the Changeable/Nonrefundable language at bottom.
Mar 13, 2024, 6:59 pm
#5
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,070
The non-refundable language has not been removed from the website but is no longer there in practice. The same language I have seen when booking Delta award flights on Delta metal, and yet there is no problem cancelling and getting your miles and taxes back. WestJet award flights booked on Delta using Delta miles are fully refundable (miles and taxes) as well.
Mar 13, 2024, 8:25 pm
#6
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Non-refundable in airline terms just means that there could be a fee to refund. It doesn't necessarily means no refund. Except for BE awards I believe all Skymiles awards are fully refundable without cost.
Same goes for non-changeable. It doesn't mean you can't change it at all, just not necessarily for free. If you read fare rules it'll say something like this provision (not changeable) can be overridden by paying a $XXX penalty fee.
Same goes for non-changeable. It doesn't mean you can't change it at all, just not necessarily for free. If you read fare rules it'll say something like this provision (not changeable) can be overridden by paying a $XXX penalty fee.
Mar 13, 2024, 9:25 pm
#7
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Non-refundable in airline terms just means that there could be a fee to refund. It doesn't necessarily means no refund. Except for BE awards I believe all Skymiles awards are fully refundable without cost.
Same goes for non-changeable. It doesn't mean you can't change it at all, just not necessarily for free. If you read fare rules it'll say something like this provision (not changeable) can be overridden by paying a $XXX penalty fee.
Same goes for non-changeable. It doesn't mean you can't change it at all, just not necessarily for free. If you read fare rules it'll say something like this provision (not changeable) can be overridden by paying a $XXX penalty fee.