2023 Amex MQM Status Boost
Jan 6, 2024, 2:38 pm
#1
Original Poster
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
2023 Amex MQM Status Boost
Hi,
In the final days of 2023, my spending crossed $60K, ending around $62K, according to my Amex online account. Despite this, I haven't received my MQM boost.
A chat agent claims I only spent $55K in qualifying spend, but I've paid in full and never have non-qualifying transactions like cash advances (esp. $7K of them!). Has anyone else faced MQM boost issues at year-end, especially as this program sunsets?
In the final days of 2023, my spending crossed $60K, ending around $62K, according to my Amex online account. Despite this, I haven't received my MQM boost.
A chat agent claims I only spent $55K in qualifying spend, but I've paid in full and never have non-qualifying transactions like cash advances (esp. $7K of them!). Has anyone else faced MQM boost issues at year-end, especially as this program sunsets?
Jan 6, 2024, 3:36 pm
#2
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,066
Hi,
In the final days of 2023, my spending crossed $60K, ending around $62K, according to my Amex online account. Despite this, I haven't received my MQM boost.
A chat agent claims I only spent $55K in qualifying spend, but I've paid in full and never have non-qualifying transactions like cash advances (esp. $7K of them!). Has anyone else faced MQM boost issues at year-end, especially as this program sunsets?
In the final days of 2023, my spending crossed $60K, ending around $62K, according to my Amex online account. Despite this, I haven't received my MQM boost.
A chat agent claims I only spent $55K in qualifying spend, but I've paid in full and never have non-qualifying transactions like cash advances (esp. $7K of them!). Has anyone else faced MQM boost issues at year-end, especially as this program sunsets?
Last edited by xliioper; Jan 6, 2024 at 3:46 pm
Jan 6, 2024, 3:50 pm
#4
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,066
Yes, like returns. They just do not subtract out returns from annual total transactions. Merchant credits are just lumped together with payment credits together in the total credits amount, so they have to be manually subtracted as they don't count towards qualifying spend. Your monthly PDF statements will also show year-to-date mileage earn before bonus miles which is equal to year-to-date qualifying spend in dollars with credits already subtracted out. You can just take the last statement and add new spend and subtract any new returns from that point balance.
Last edited by xliioper; Jan 6, 2024 at 4:28 pm
Jan 6, 2024, 5:53 pm
#5
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
I had two boosts that I received the email for and could never apply. I "opened a case" with AMEX (useless) and Delta told me Amex has to "push it through" -- also useless.
I have 30K "MQMs" in limbo that represent 60K RDMs once the rollover thing is available.
I expect this to take months to resolve.
I have 30K "MQMs" in limbo that represent 60K RDMs once the rollover thing is available.
I expect this to take months to resolve.
Jan 6, 2024, 5:57 pm
#6
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,066
Did you try the direct mbrLanding link? https://www.delta.com/acctactvty/mbrLanding.action
They should auto-post after 30 days if not gifted.
They should auto-post after 30 days if not gifted.
Feb 5, 2024, 12:12 pm
#7
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
Regrettably I'm bumping this... It's been 6 weeks since I earned the 4th boost on each Delta Reserve card. AMEX continues to blow me off. Delta continues to tell me it's up to AMEX.
Has anyone found a workaround for this?
Has anyone found a workaround for this?
Feb 5, 2024, 12:21 pm
#8
Join Date: Jul 2003
Location: Atlanta
Posts: 5,190
I have always had great success by calling the Amex retention department and saying I would like to pay off my balance in full and close my account. I always have well trained staff who speak fluent English (for a change). I explain politely why I want to cancel my account because Amex has screwed me over. They always seem to magically solve my problem.
Feb 5, 2024, 1:34 pm
#9
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,066
Note that late posting MQM Boosts will always post with a Dec 31st activity date no matter when they post in current year. You may have to load more activities several times to go back to 2023 activities in order to find it.
The email notifications have personalized links with a tracker tied to the email (it is not a direct link) which don't always work for some people. That is why people post the direct link here which should work even if the tracker link in the email does not -- https://www.delta.com/acctactvty/mbrLanding.action
The email notifications have personalized links with a tracker tied to the email (it is not a direct link) which don't always work for some people. That is why people post the direct link here which should work even if the tracker link in the email does not -- https://www.delta.com/acctactvty/mbrLanding.action
Last edited by xliioper; Feb 5, 2024 at 1:40 pm
Feb 5, 2024, 2:20 pm
#10
Join Date: Jan 2009
Location: WAS
Programs: AA EXP2M, DL 1MM DM ext, UA PP <=> HH G/Marr PE/Hyatt G/IHG P FT RA ( Recovering Addict)
Posts: 4,596
Even though my spend tracker was missing, I was able to select the boosts using the link around Jan 10th and was able to claim the MQM for the spend.
Note that late posting MQM Boosts will always post with a Dec 31st activity date no matter when they post in current year. You may have to load more activities several times to go back to 2023 activities in order to find it.
The email notifications have personalized links with a tracker tied to the email (it is not a direct link) which don't always work for some people. That is why people post the direct link here which should work even if the tracker link in the email does not -- https://www.delta.com/acctactvty/mbrLanding.action
The email notifications have personalized links with a tracker tied to the email (it is not a direct link) which don't always work for some people. That is why people post the direct link here which should work even if the tracker link in the email does not -- https://www.delta.com/acctactvty/mbrLanding.action