Rushed service and single tray

Old Oct 31, 2023, 1:40 pm
  #1  
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Rushed service and single tray

Flew JFK to SFO in Delta One earlier this month. This is a nearly six hour flight. Warm nuts were served and quite literally less than five minutes later came the tray with appetizer, salad (laughably small) and the main course. Of course was not done eating the nuts. Is it simply laziness of the flight crew to sling out all the food at once? What ever happened to serving things in courses: cocktail with nuts; then appetizer and salad; then main course? Truly this is low rent stuff to basically bring everything all at once.
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Old Oct 31, 2023, 1:54 pm
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Delta One domestic has been a joke since the pandemic - I doubt we see it return to the service it's "sold as" anytime soon
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Old Oct 31, 2023, 1:58 pm
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Earlier this year I was in D1 from Bogota to JFK. Everything was served on a single tray including the drink and this was all done almost an hour and a half into the flight (no turbulence). This is a red eye flight so I guess the lazy crew was waiting for people to fall asleep. Also no slippers were provided.
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Old Oct 31, 2023, 2:20 pm
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This is the new standard for D1 .... Don't expect much more no matter where you fly. It's not limited to "domestic" I have had three international D1 flights this year. Pretty much the standard
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Old Oct 31, 2023, 5:14 pm
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Originally Posted by hartfordsam
Earlier this year I was in D1 from Bogota to JFK. Everything was served on a single tray including the drink and this was all done almost an hour and a half into the flight (no turbulence). This is a red eye flight so I guess the lazy crew was waiting for people to fall asleep. Also no slippers were provided.
Was it D1 or F? BOG has primarily been F service (even on widebodies).
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Old Oct 31, 2023, 5:29 pm
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Originally Posted by flyerCO
Was it D1 or F? BOG has primarily been F service (even on widebodies).
I always go to BOG during winter and it has always been D1/767-300. Same for my trip next Sunday
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Old Oct 31, 2023, 6:54 pm
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Originally Posted by Orange County Commuter
This is the new standard for D1 .... Don't expect much more no matter where you fly. It's not limited to "domestic" I have had three international D1 flights this year. Pretty much the standard
A friend travel on delta in D1 to Asia, and then continued to Australia on an Asian carrier. He said the service isn't even comparable! Food choices, personal service by the flight attendants everything was far superior on the Asian carrier. As soon as the meal service ended, which was rushed, my friend indicated that, the lights went out and you hardly saw a flight attendant again until the second service.

sad!
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Old Oct 31, 2023, 7:38 pm
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Flew in D1 JFK to AMS in June of this year. Return was on KLM. The difference in overall experience was significant. KLM was far superior in service, food & beverage etc
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Old Oct 31, 2023, 8:41 pm
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It is not just DL.
CX, SQ, QR are better than > EK, EY, which are better than > BA, AF, LH > DL, UA, AA > AI, etc
GF was so so, AC is like DL - which is better than AA/UA.
You should see some of the crew on UA to SYD - they take so long you feel you have to help them!
I know they are there "mainly for my safety", but when they are so old and feeble I wonder if they can even open the door if needed

DL points are like cents for domestic travel but my AA points are gold dust for travel on QR and EY
(I hope that lasts a long time, as I wonder if EY & UA are getting closer)
Originally Posted by dldmfll
A friend travel on delta in D1 to Asia, and then continued to Australia on an Asian carrier. He said the service isn't even comparable! Food choices, personal service by the flight attendants everything was far superior on the Asian carrier. As soon as the meal service ended, which was rushed, my friend indicated that, the lights went out and you hardly saw a flight attendant again until the second service.
sad!
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Old Oct 31, 2023, 10:08 pm
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Airlines are not restaurants in the sky, and haven't been for decades.
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Old Oct 31, 2023, 10:26 pm
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Originally Posted by DenverBrian
Airlines are not restaurants in the sky, and haven't been for decades.
I have wonderful meals in EK/QR/SQ First Class. US carriers are pathetic trash heaps by comparison, that we can agree on.

Seriously D1 food is so pathetic that if im stuck flying D1 internationally ill go to dinner before the airport then go straight to sleep when onboard. Its not going to change, Loyalists are so blind to the airline they will keep throwing money at the subpar product there is no incentive to ever improve. To be fair though, UA food isnt any better.

Last edited by DLATL777; Oct 31, 2023 at 10:49 pm
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Old Nov 1, 2023, 3:09 am
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Originally Posted by DenverBrian
Airlines are not restaurants in the sky, and haven't been for decades.
Problem is that airlines market the forward cabin with terms such as [1]:
  • Completely Elevated Dining
  • reinvented dining in the Delta One cabin, which includes seasonal selections, the freshest regionally-sourced ingredients and chef-curated meals. You reap the rewards as Delta works side-by-side with culinary experts from around the world.
  • Deltas team of chefs has created local, seasonal and regional entrees featuring the freshest ingredients and flavors
Deltas marketing paints a picture that you will be dinning at a fine dinning restaurant in flight maybe its time to dial back the misleading advertising? I dont see that happening from Premium Eddie and team anytime soon.

[1] https://www.delta.com/us/en/onboard/...business-class accessed 11/01/2023.
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Old Nov 1, 2023, 3:27 am
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"Of course was not done eating the nuts"
In the words of the great John McEnroe, "are you serious"?
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Old Nov 1, 2023, 4:52 am
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Originally Posted by DrMilano
Problem is that airlines market the forward cabin with terms such as [1]:
  • Completely Elevated Dining
  • reinvented dining in the Delta One cabin, which includes seasonal selections, the freshest regionally-sourced ingredients and chef-curated meals. You reap the rewards as Delta works side-by-side with culinary experts from around the world.
  • Deltas team of chefs has created local, seasonal and regional entrees featuring the freshest ingredients and flavors
Deltas marketing paints a picture that you will be dinning at a fine dinning restaurant in flight maybe its time to dial back the misleading advertising? I dont see that happening from Premium Eddie and team anytime soon.

[1] https://www.delta.com/us/en/onboard/...business-class accessed 11/01/2023.
exactly. Delta is promising too much and then very much under delivering. Its like theyre selling Mercedes and giving you dodge keys.
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Old Nov 1, 2023, 8:39 am
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Originally Posted by DrMilano
Deltas marketing paints a picture that you will be dinning at a fine dinning restaurant in flight maybe its time to dial back the misleading advertising?
A good pair of noise cancelling headphones can help drown out the dinning.
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