13 Xs versus D1
Mar 18, 2023, 4:10 pm
#1
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13 Xs versus D1
I would prefer to use a GUC for D1 on 6/14/23 from MSP to LHR.
However, when I try to purchase D1 it shows 13 seats with an X. By contrast EF says those seats are available.
A DL agent saw that a GUC could be used but then could never get a seat.
Do I call back on other days? Did DL Sat IT simply block 13 D1 seats?
Update: Spoke to a second agent. Some of those seats have a note saying “pending accommodation”. He did not know what that meant so are others familiar with such a thing?
However, when I try to purchase D1 it shows 13 seats with an X. By contrast EF says those seats are available.
A DL agent saw that a GUC could be used but then could never get a seat.
Do I call back on other days? Did DL Sat IT simply block 13 D1 seats?
Update: Spoke to a second agent. Some of those seats have a note saying “pending accommodation”. He did not know what that meant so are others familiar with such a thing?
Last edited by Xeno; Mar 18, 2023 at 4:29 pm
Mar 18, 2023, 5:11 pm
#2
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Join Date: Nov 2014
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Seats blocked from assignment have nothing to do with inventory blocks or the number of seats which may be sold - you can largely ignore the seatmap and DL's sometimes inexplicable blocking of seats there.
DL10 MSP-LHR on 14-Jun is Z3 so it should confirm a GUC from PE to J immediately.
For a new ticket purchase on the DL website, I see plenty of unassigned, available seats.
DL10 MSP-LHR on 14-Jun is Z3 so it should confirm a GUC from PE to J immediately.
For a new ticket purchase on the DL website, I see plenty of unassigned, available seats.
Mar 18, 2023, 7:53 pm
#5
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As I mentioned earlier, when I have gone to the DL web trying to simply purchase D1 there are no D1 seats available to reserve.
I am just back from the end of a conference and have not checked for maybe 4 hours.
BTW, the first agent saw maybe one or two alternative flights where a GUC would get D1 but PS was sold out.
Mar 18, 2023, 8:20 pm
#6
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They COULD clear me into D1 but were unable to assign a seat.
As I mentioned earlier, when I have gone to the DL web trying to simply purchase D1 there are no D1 seats available to reserve.
I am just back from the end of a conference and have not checked for maybe 4 hours.
BTW, the first agent saw maybe one or two alternative flights where a GUC would get D1 but PS was sold out.
As I mentioned earlier, when I have gone to the DL web trying to simply purchase D1 there are no D1 seats available to reserve.
I am just back from the end of a conference and have not checked for maybe 4 hours.
BTW, the first agent saw maybe one or two alternative flights where a GUC would get D1 but PS was sold out.
Mar 18, 2023, 8:22 pm
#7
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So you are already booked on flight? This is just DL systems not making any online seat upgrade options available (FCM offers). It's not that unusual of a situation and happens pretty frequently on international routes (particularly with PS seats for some reason). If an agent doesn't actually clear you into D1, I doubt they know what would happen as far as seat assignments. My guess is that once they actually clear you, you'll be able to select a seat.
Once I checked DL web again I could see seats on key outbound flight but am getting hit with that PS rule.
Mar 19, 2023, 6:42 am
#8
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It’s the weekend. DL IT is garbage and seat blocking often occurs over the weekend, especially if they are loading any major flight changes or aircraft swaps.
I would expect by this evening or tomorrow AM the issue will be resolved
I would expect by this evening or tomorrow AM the issue will be resolved