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Can Delta Reservations Book Flights Under the KLM Flight Number?

Can Delta Reservations Book Flights Under the KLM Flight Number?

Old Jan 12, 23, 3:50 pm
  #1  
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Can Delta Reservations Book Flights Under the KLM Flight Number?

I have some Delta credits that I want to use for KLM coded and operated flights. Anyone know if Delta reservations can (and will) book flights under the KLM flight numbers on request?
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Old Jan 12, 23, 4:11 pm
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Im 99% sure the flights have to booked on a DL marketed flight number with a 006 starting number as Delta will be the issuing carrier since the credit is with Delta and not KLM.
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Old Jan 12, 23, 4:51 pm
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Originally Posted by DrMilano View Post
Im 99% sure the flights have to booked on a DL marketed flight number with a 006 starting number as Delta will be the issuing carrier since the credit is with Delta and not KLM.
If I go to itasoftware and get a KLM itinerary and then use ITA Powertools to send the reservation to Delta for ticketing, delta.com will ticket using the KLM flight numbers and will allow the use of the credits. So clearly the system is capable of doing it, and vouchers can be used.

The reason I don't just use that methodology is that using that method it defaults to the Standard fare instead of the Light fare (KLM Basic Economy Equivalent), and I want the Light fare.

So I know the back end is capable, but the question is whether the reservation agents can and will book KLM fares.
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Old Jan 12, 23, 5:00 pm
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Originally Posted by DrMilano View Post
Im 99% sure the flights have to booked on a DL marketed flight number with a 006 starting number as Delta will be the issuing carrier since the credit is with Delta and not KLM.
This isn't correct. DL reservations can book flights on flights that have no DL flight number at all. Whether they are able to do it in a given fare will vary.
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Old Jan 12, 23, 5:30 pm
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I think it tooootaly depends on whether or not a given agent a) knows how to or b) wants to. The one limitation Ive run into is flights not covered by the JV, which seems to be a relatively new development since AF/KL stopped being handled by DL in the US. However, there are some agents that still have access to AF/KL systems, so YMMV. . .
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Old Jan 12, 23, 5:51 pm
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Here is a screen shot of the confirmation page on delta.com showing AF and KL flight numbers, AND the application of a Delta ecredit. I was able to do this with ITA Powertools, but delta.com insists on booking it as a Standard fare rather than a Light fare.

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Old Jan 12, 23, 7:29 pm
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Its possible, but an hassle. Ask DL reservations to contact the Global Ticketing Support desk if front line agents dont see the light fare.

Alternatively, you can call AF to issue the ticket on 057 stock using the Delta eCredit.
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Old Jan 12, 23, 9:26 pm
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Originally Posted by emoose1 View Post
Its possible, but an hassle. Ask DL reservations to contact the Global Ticketing Support desk if front line agents dont see the light fare.

Alternatively, you can call AF to issue the ticket on 057 stock using the Delta eCredit.
Are you certain that AF/KLM can apply Delta ecredits?
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Old Jan 13, 23, 8:15 am
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Originally Posted by BigFlyer View Post
Are you certain that AF/KLM can apply Delta ecredits?
I did it recently. Needed to book a AMS-BSL-AMS, which won't show on delta.com since it's entirely within Europe, and just called Delta. The agent booked the flights with KLM flight numbers and applied my ecredits. If the phone agent seems unsure, just have them reach out to the global ticketing support desk.
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Old Jan 13, 23, 8:22 am
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I used the same method (Itasoftware) and was at the same stage recently. My itinerary included KL-coded flights in Europe and transatlantic flights operated by DL (and DL-marketed). I applied the ecredits, which lowered the final fare. However, when I clicked on "purchase", the reservation could not be confirmed and I got an error message. I tried several times and eventually reserved a different selection of flights, which included only DL-marketed flights.

Originally Posted by BigFlyer View Post
Here is a screen shot of the confirmation page on delta.com showing AF and KL flight numbers, AND the application of a Delta ecredit. I was able to do this with ITA Powertools, but delta.com insists on booking it as a Standard fare rather than a Light fare.


Last edited by krzysz; Jan 13, 23 at 8:25 am Reason: a typo
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Old Jan 13, 23, 10:10 am
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Originally Posted by BigFlyer View Post
I have some Delta credits that I want to use for KLM coded and operated flights. Anyone know if Delta reservations can (and will) book flights under the KLM flight numbers on request?
The general answer is yes they can, no they won't - unless you have at least one segment on a DL code (or the flights have no DL code). However, this is extremely YMMV by agent so it's hard to really give specific advice.

The computer they are typing on can do what you want - it's all about manipulating the human.
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