Can Delta Reservations Book Flights Under the KLM Flight Number?
#1
Original Poster
Join Date: Jul 2000
Posts: 3,501
Can Delta Reservations Book Flights Under the KLM Flight Number?
I have some Delta credits that I want to use for KLM coded and operated flights. Anyone know if Delta reservations can (and will) book flights under the KLM flight numbers on request?
#2
Join Date: Aug 2010
Location: Charleston, SC
Programs: DL DM/MM, UA 1K, Hilton LT Diamond, Bonvoy Titanium Elite, Hyatt Globalist, National Executive Elite
Posts: 193
Im 99% sure the flights have to booked on a DL marketed flight number with a 006 starting number as Delta will be the issuing carrier since the credit is with Delta and not KLM.
#3
Original Poster
Join Date: Jul 2000
Posts: 3,501
The reason I don't just use that methodology is that using that method it defaults to the Standard fare instead of the Light fare (KLM Basic Economy Equivalent), and I want the Light fare.
So I know the back end is capable, but the question is whether the reservation agents can and will book KLM fares.
#4
Join Date: Jul 2009
Location: Washington, DC
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This isn't correct. DL reservations can book flights on flights that have no DL flight number at all. Whether they are able to do it in a given fare will vary.
#5
Join Date: Jan 2005
Location: RDU
Programs: Hhonors Gold, DL PM
Posts: 340
I think it tooootaly depends on whether or not a given agent a) knows how to or b) wants to. The one limitation Ive run into is flights not covered by the JV, which seems to be a relatively new development since AF/KL stopped being handled by DL in the US. However, there are some agents that still have access to AF/KL systems, so YMMV. . .
#6
Original Poster
Join Date: Jul 2000
Posts: 3,501
Here is a screen shot of the confirmation page on delta.com showing AF and KL flight numbers, AND the application of a Delta ecredit. I was able to do this with ITA Powertools, but delta.com insists on booking it as a Standard fare rather than a Light fare.

#7
Join Date: May 2012
Programs: American Express Membership Rewards, Marriott Rewards Platinum
Posts: 98
Its possible, but an hassle. Ask DL reservations to contact the Global Ticketing Support desk if front line agents dont see the light fare.
Alternatively, you can call AF to issue the ticket on 057 stock using the Delta eCredit.
Alternatively, you can call AF to issue the ticket on 057 stock using the Delta eCredit.
#8
Original Poster
Join Date: Jul 2000
Posts: 3,501
Are you certain that AF/KLM can apply Delta ecredits?
#9
Join Date: Sep 2011
Programs: Delta DM, Hilton Diamond
Posts: 1,403
I did it recently. Needed to book a AMS-BSL-AMS, which won't show on delta.com since it's entirely within Europe, and just called Delta. The agent booked the flights with KLM flight numbers and applied my ecredits. If the phone agent seems unsure, just have them reach out to the global ticketing support desk.
#10
Join Date: Oct 2004
Location: WRO, AQP
Programs: LatamPass Gold, SAS EBB, M&M
Posts: 655
I used the same method (Itasoftware) and was at the same stage recently. My itinerary included KL-coded flights in Europe and transatlantic flights operated by DL (and DL-marketed). I applied the ecredits, which lowered the final fare. However, when I clicked on "purchase", the reservation could not be confirmed and I got an error message. I tried several times and eventually reserved a different selection of flights, which included only DL-marketed flights.
Last edited by krzysz; Jan 13, 23 at 8:25 am Reason: a typo
#11
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The computer they are typing on can do what you want - it's all about manipulating the human.