Can't log in anywhere
Jul 30, 2022, 9:20 am
#1
Original Poster
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
Can't log in anywhere
I am unable to log into my Delta account right now on my Android phone, iPad and laptop PC. Anybody else?
Jul 30, 2022, 9:27 am
#2
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,061
Was able to login just now on website (although website initially was taking awhile to load), but it looks like there are some recent issues --
https://downdetector.com/status/delta-air-lines/
https://downdetector.com/status/delta-air-lines/
Last edited by xliioper; Jul 30, 2022 at 9:46 am
Jul 30, 2022, 9:42 am
#5
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,061
Well, it is Schedule Change Saturday. PS cabin now showing as bookable on ATL-OGG flights, but under "First" cabin heading. It looks like they still have some bugs to work out.
Last edited by xliioper; Jul 30, 2022 at 9:57 am
Jul 30, 2022, 10:06 am
#7
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
Also cannot login on any device, whether using biometric or password. App say something like oops, try again.
Website also puts up an error message but then goes into an infinite loop reloading the same page over and over again. Tried clearing cookies, etc.
Tested a family member's account also, same problem. Informal survey of friends is running ~50-50.
Website also puts up an error message but then goes into an infinite loop reloading the same page over and over again. Tried clearing cookies, etc.
Tested a family member's account also, same problem. Informal survey of friends is running ~50-50.
Jul 30, 2022, 10:26 am
#8
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,849
Same. Can't log in on any platform. Glad my flight isn't until Tuesday. Hope it wasn't canceled or modified today by the powers to be.
Jul 30, 2022, 11:05 am
#11
Join Date: Dec 2005
Location: CVG
Programs: DL 3MM, US 972k (AA 0.0k), Marriott Lifetime Gold, Hertz G, Nurburgring in 8:29
Posts: 2,183
THe past few days I've been getting the "uh oh" message, but after 2-3 tries I generally have been getting in.
EDIT: Oh, I see the problem now. Yea this is new.
EDIT: Oh, I see the problem now. Yea this is new.
Jul 30, 2022, 11:09 am
#12
Join Date: Nov 2011
Location: SEA, NYC
Programs: DL PM, Bonvoy Plat, Hertz PC
Posts: 645
Still can't log in
I've been locked out of FlyDL and DL.dumb since about 6AM PST. I was booked on DL878 SEA-ATL, but they cancelled that early this morning due to lack of crew. So next thing I know, I get to the SkyClub and they tell me my flight to TPA is leaving from a different gate?! I had been rebooked and had absolutely no idea, still didn't even get an email or anything from DL. It's crazy there was no way to see the new routing or anything. They put me back on a direct flight later today, but it was so odd to be re-routed and not be able to see it anywhere or have DL communicate that to me.
My unscientific survey of the SEA SC this morning was that several other pax could not log in as well, staff were helping people print physical BP's due to app not working
My unscientific survey of the SEA SC this morning was that several other pax could not log in as well, staff were helping people print physical BP's due to app not working
Jul 30, 2022, 11:23 am
#13
Original Poster
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
Jul 30, 2022, 11:32 am
#14
Join Date: Jul 2003
Location: Atlanta
Posts: 5,185
Jul 30, 2022, 11:35 am
#15
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
Login just started working for me again, first with password, and then once I did that, biometric worked again. Password also working on the website.