Erratic SDC Availability
#1
Original Poster




Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,642
Erratic SDC Availability
I'm currently fiddling with the website trying to get SDC availability to "kick out". The website is about as useful as it was pre-pandemic, which is to say "I hope nobody was actually paid to code this".
Anyhow...on four separate refreshes, I got (in order) three flight options, five flight options, two flight options, and five flight options (again). Strangely, at least one of the options indicated (DL2531/DL1478) shows as an SDC option but the main search shows no First availability, another option (DL2531/DL363) shows First availability (J and C), another one (DL2685/DL2658) wants $407 to switch to a flight with no F availability on either segment...and another option which shows availability in C for both segments (DL2070/DL2782) doesn't show up at all. The price asked for (in addition to being, well, not in line with the SDC policies as I understand them) seems to have zero correlation with the prevailing price.
Does anybody know what's up with this madness? Or has the SDC page just gotten more demented over the last two years while I was "away"?
Edit: A phone agent was able to make the change work, but...really, the above is erratic even by what I'm used to from DL.
Anyhow...on four separate refreshes, I got (in order) three flight options, five flight options, two flight options, and five flight options (again). Strangely, at least one of the options indicated (DL2531/DL1478) shows as an SDC option but the main search shows no First availability, another option (DL2531/DL363) shows First availability (J and C), another one (DL2685/DL2658) wants $407 to switch to a flight with no F availability on either segment...and another option which shows availability in C for both segments (DL2070/DL2782) doesn't show up at all. The price asked for (in addition to being, well, not in line with the SDC policies as I understand them) seems to have zero correlation with the prevailing price.
Does anybody know what's up with this madness? Or has the SDC page just gotten more demented over the last two years while I was "away"?
Edit: A phone agent was able to make the change work, but...really, the above is erratic even by what I'm used to from DL.
Last edited by GrayAnderson; May 14, 2022 at 8:03 am
#2
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Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
I'm currently fiddling with the website trying to get SDC availability to "kick out". The website is about as useful as it was pre-pandemic, which is to say "I hope nobody was actually paid to code this".
Anyhow...on four separate refreshes, I got (in order) three flight options, five flight options, two flight options, and five flight options (again). Strangely, at least one of the options indicated (DL2531/DL1478) shows as an SDC option but the main search shows no First availability, another option (DL2531/DL363) shows First availability (J and C), another one (DL2685/DL2658) wants $407 to switch to a flight with no F availability on either segment...and another option which shows availability in C for both segments (DL2070/DL2782) doesn't show up at all. The price asked for (in addition to being, well, not in line with the SDC policies as I understand them) seems to have zero correlation with the prevailing price.
Does anybody know what's up with this madness? Or has the SDC page just gotten more demented over the last two years while I was "away"?
Edit: A phone agent was able to make the change work, but...really, the above is erratic even by what I'm used to from DL.
Anyhow...on four separate refreshes, I got (in order) three flight options, five flight options, two flight options, and five flight options (again). Strangely, at least one of the options indicated (DL2531/DL1478) shows as an SDC option but the main search shows no First availability, another option (DL2531/DL363) shows First availability (J and C), another one (DL2685/DL2658) wants $407 to switch to a flight with no F availability on either segment...and another option which shows availability in C for both segments (DL2070/DL2782) doesn't show up at all. The price asked for (in addition to being, well, not in line with the SDC policies as I understand them) seems to have zero correlation with the prevailing price.
Does anybody know what's up with this madness? Or has the SDC page just gotten more demented over the last two years while I was "away"?
Edit: A phone agent was able to make the change work, but...really, the above is erratic even by what I'm used to from DL.
#3
Original Poster




Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,642

