delays in AMS this past weekend ques.
Apr 25, 2022, 8:26 am
#1
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delays in AMS this past weekend ques.
The email I received from TPG a few minutes ago, noted that due to staffing issues lots of AMS flights were cancelled and/or delayed, TPG notes pax were being advised to "stay home = don't come to the airport."
Since DL uses AMS as a major European hub DL pax could be in serious trouble connecting.
My question: in this sort of situation would DL allow pax (in lieu of flying) to take a train to their destination? [Implied in my ques. is that DL would pay for the train.
]
PS: Europe has an EXCELLENT high-speed train network.
Since DL uses AMS as a major European hub DL pax could be in serious trouble connecting.
My question: in this sort of situation would DL allow pax (in lieu of flying) to take a train to their destination? [Implied in my ques. is that DL would pay for the train.
]PS: Europe has an EXCELLENT high-speed train network.
Apr 25, 2022, 11:45 am
#3
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The email I received from TPG a few minutes ago, noted that due to staffing issues lots of AMS flights were cancelled and/or delayed, TPG notes pax were being advised to "stay home = don't come to the airport."
Since DL uses AMS as a major European hub DL pax could be in serious trouble connecting.
My question: in this sort of situation would DL allow pax (in lieu of flying) to take a train to their destination? [Implied in my ques. is that DL would [b]pay for the train.]
PS: Europe has an EXCELLENT high-speed train network.
Since DL uses AMS as a major European hub DL pax could be in serious trouble connecting.
My question: in this sort of situation would DL allow pax (in lieu of flying) to take a train to their destination? [Implied in my ques. is that DL would [b]pay for the train.
]PS: Europe has an EXCELLENT high-speed train network.
My guess is if the destination is short enough to go by train, you might be taking a train anyway. Would Delta pay for the train? Possibly. They've paid for my rental car to drive from Vancouver to Seattle before in order to make my connection out of Seattle due to a delayed Vancouver to Seattle segment. But the train isn't necessarily a reasonable option for many flights unless the destination is a few hours (by train) away.
Dave
Apr 25, 2022, 12:23 pm
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So in this instamce it is 100% under their control.
Apr 25, 2022, 12:29 pm
#6
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I didn't realize that.
In that case, it's a straight up cash value situation.
I wonder why KLM would want to outsource their jobs? /s
Apr 25, 2022, 1:05 pm
#7
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You may have an issue with that argument. In most cases strikes are considered "force majeure" and out of the control of the airline. I think EU 261 does not apply in case of strike.
Apr 25, 2022, 1:18 pm
#8
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The European Court of Justice has ruled that strikes aren't automatically an exclusion from EU261 - it depends who is striking and who their employers are.
In this case as the striking employees are directly employed by the airline (KLM) there isn't an exception and EU261 provisions re compensation and duty of care provisions kick in (depending on the length of the delay)
Apr 25, 2022, 1:26 pm
#9
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And you'd be wrong with that thought.
The European Court of Justice has ruled that strikes aren't automatically an exclusion from EU261 - it depends who is striking and who their employers are.
In this case as the striking employees are directly employed by the airline (KLM) there isn't an exception and EU261 provisions re compensation and duty of care provisions kick in (depending on the length of the delay)
The European Court of Justice has ruled that strikes aren't automatically an exclusion from EU261 - it depends who is striking and who their employers are.
In this case as the striking employees are directly employed by the airline (KLM) there isn't an exception and EU261 provisions re compensation and duty of care provisions kick in (depending on the length of the delay)
Apr 25, 2022, 1:43 pm
#11
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Right, but many flights are still being delayed and/or cancelled due to the strike and its after effects, which would be covered by EU261.
Apr 25, 2022, 2:52 pm
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Apr 25, 2022, 4:34 pm
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Apr 26, 2022, 5:41 am
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Apr 26, 2022, 11:09 am
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He means EC261 doesn't provide compensation for delayed bags, but it provides compensation for delayed passengers. Passenger gets paid if they're late, but not if they're on time but with no bags. The only rule in terms of bags in EC261 is that after 21 days airline must pay out as a lost bag, even if they find it/deliver it after 21 days.