Why is the delta coat closet in first class not an option?
Sep 21, 2021, 4:46 pm
#1
Original Poster
Join Date: Dec 2012
Location: KANSAS CITY
Programs: DL DM, MARRIOTT AMBASSADOR LIFETIME TITANIUM
Posts: 453
Why is the delta coat closet in first class not an option?
I was told tonight the closet was not for use. I asked why and they told me they don’t use unless colder weather for coats. So I folded my coat to get wrinkled in overhead. This was second flight it was not an option. Bad service
Sep 21, 2021, 5:35 pm
#2
Join Date: Jul 2003
Location: Washington DC
Posts: 1,358
On other airlines (hint, AA), the FAs like to stack their rollerboards in the coat closet, presumably so they can access their hairbrushes while in flight. I've seen coat closets with 3-4 FA rollerboards stacked up... (maybe the ones at the bottom were the pilots).
Sep 21, 2021, 6:51 pm
#3
Join Date: Jun 2013
Programs: DL Diamond, UA Premier Gold
Posts: 2,940
Sounds like a rogue FA rule, not a rule rule.
Sep 21, 2021, 7:03 pm
#4
Join Date: Sep 2015
Posts: 867
They should take and hang your coat. Contact Delta with the date and flight number.
Sep 21, 2021, 7:44 pm
#5
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,217
Strange. I was on flights recently where they came around and were picking up coats to hang for pax in F. Guess it depends on the FAs.
Sep 21, 2021, 7:50 pm
#6
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,366
On other airlines (hint, AA), the FAs like to stack their rollerboards in the coat closet, presumably so they can access their hairbrushes while in flight. I've seen coat closets with 3-4 FA rollerboards stacked up... (maybe the ones at the bottom were the pilots).
Sep 21, 2021, 8:05 pm
#7
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,491
Exactly- if they don’t go in the closet, they will go in the overhead bins in F, which will be far more annoying for passengers.
Sep 21, 2021, 8:38 pm
#8
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
I've always had them ask me if they could hang my coat or jacket.
Sep 21, 2021, 8:50 pm
#9
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
On other airlines (hint, AA), the FAs like to stack their rollerboards in the coat closet, presumably so they can access their hairbrushes while in flight. I've seen coat closets with 3-4 FA rollerboards stacked up... (maybe the ones at the bottom were the pilots).
Sep 21, 2021, 8:50 pm
#10
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
In the bin marked for crew, or wherever the beverage cart used to be stored before it went away for what seems like forever.
Sep 21, 2021, 9:13 pm
#11
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,366
And any OH bin reserved for crew means less OH space for passengers, which also means when the passengers who have the bins at that row where the crew bags are in the OH now can’t put their bags above their row, and thus put them somewhere else, which creates a cascading effect. So I’d rather the crew put their bags in the closet if possible rather than the overhead bins.
Sep 22, 2021, 5:25 am
#12
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,491
And any OH bin reserved for crew means less OH space for passengers, which also means when the passengers who have the bins at that row where the crew bags are in the OH now can’t put their bags above their row, and thus put them somewhere else, which creates a cascading effect. So I’d rather the crew put their bags in the closet if possible rather than the overhead bins.
Sep 22, 2021, 8:58 am
#14
Join Date: Nov 2018
Posts: 354
Always my experience. I have to almost fight them to keep my light jacket with me (which I keep handy incase the cabin temps dip too much).
Sep 22, 2021, 9:18 am
#15
Join Date: Jan 2019
Programs: DL, UA
Posts: 60
I can't speak specifically to DL, but UA has a specifically assigned spot for the luggage of each FA. I can't help but believe that DL also has a policy to avoid the situation described with the closet.