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Old Jun 16, 2021 | 3:07 pm
  #1  
fromYXU
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NBO issues
I booked MSP-CDG-NBO-AMS-MSP. The NBO flights are booked on Kenya Airways. No issues with booking but now (less than 24 hours after booking) the Kenya Airways are showing cancelled despite the fact that i can book in lots of other website. DL says nothing can be done.

Any insight would be useful.
Thanks
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Old Jun 16, 2021 | 5:25 pm
  #2  
flyerCO
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Originally Posted by fromYXU
I booked MSP-CDG-NBO-AMS-MSP. The NBO flights are booked on Kenya Airways. No issues with booking but now (less than 24 hours after booking) the Kenya Airways are showing cancelled despite the fact that i can book in lots of other website. DL says nothing can be done.

Any insight would be useful.
Thanks
Was this an award or paid ticket? Also was the ticket issued or was it just a reservation?

Technically OAL have 24-72 hours to confirm a flight

Lastly KQ flights can show as bookable even when not really. You can go by fact other websites show it as an option. If they goto book the same thing may happen.

They're not a bad airline, however the booking/confirmation process for KQ means I don't fly them.
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Old Jun 16, 2021 | 9:50 pm
  #3  
gemdigital
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NBO issues
There is a Kenya Airways agent operating out of south Florida. Can reach him here: 866-536-9224. Or, call them with Skype or other service here: +254 705 474 747
I realize it is late on Wednesday evening, so may not answer in FL, but is only 7am in Nairobi.
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Old Jun 16, 2021 | 9:59 pm
  #4  
Mwenenzi
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Originally Posted by fromYXU
I booked MSP-CDG-NBO-AMS-MSP. The NBO flights are booked on Kenya Airways. No issues with booking but now (less than 24 hours after booking) the Kenya Airways are showing cancelled despite the fact that i can book in lots of other website. DL says nothing can be done.
Did you book direct with DL or a travel agent[real - on line]?
As above, did you get a e-ticket number?
Your credit card charged (if paid flights)?
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Old Jun 17, 2021 | 5:45 am
  #5  
nas6034
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Originally Posted by fromYXU
I booked MSP-CDG-NBO-AMS-MSP. The NBO flights are booked on Kenya Airways. No issues with booking but now (less than 24 hours after booking) the Kenya Airways are showing cancelled despite the fact that i can book in lots of other website. DL says nothing can be done.

Any insight would be useful.
Thanks
When is your flight? Airline schedules are still fluid. Also is there any reason why you did not try to book the KQ nonstop from/to JFK?
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