Flight Change caused internline downgrade, any options?
May 5, 2021, 8:56 am
#1
Original Poster
Join Date: Sep 2001
Posts: 493
Flight Change caused internline downgrade, any options?
Flight change now includes interline with Hawaiian to cover my last leg. My original flight was booked in First (I) all the way, but due to a schedule change Saturday I needed to rebook and I was told that only economy was available on my HNL-LIH leg.
The flight is wide open in F based on the Hawaiian site, if do a dummy booking on delta, it shows the flight in F the entire way, including the flight I'm on.
I guess my question - how hard to I push to get into F. It is a short flight, but it would complete the experience. There are 3 of us, so I'm not sure capacity is limited in some way for an interline..?
Any thoughts?
The flight is wide open in F based on the Hawaiian site, if do a dummy booking on delta, it shows the flight in F the entire way, including the flight I'm on.
I guess my question - how hard to I push to get into F. It is a short flight, but it would complete the experience. There are 3 of us, so I'm not sure capacity is limited in some way for an interline..?
Any thoughts?
May 5, 2021, 9:27 am
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Flight change now includes interline with Hawaiian to cover my last leg. My original flight was booked in First (I) all the way, but due to a schedule change Saturday I needed to rebook and I was told that only economy was available on my HNL-LIH leg.
The flight is wide open in F based on the Hawaiian site, if do a dummy booking on delta, it shows the flight in F the entire way, including the flight I'm on.
I guess my question - how hard to I push to get into F. It is a short flight, but it would complete the experience. There are 3 of us, so I'm not sure capacity is limited in some way for an interline..?
Any thoughts?
The flight is wide open in F based on the Hawaiian site, if do a dummy booking on delta, it shows the flight in F the entire way, including the flight I'm on.
I guess my question - how hard to I push to get into F. It is a short flight, but it would complete the experience. There are 3 of us, so I'm not sure capacity is limited in some way for an interline..?
Any thoughts?
May 5, 2021, 10:48 am
#4
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,198
Did you provide them with the specific flight info and say that it shows up on the DL website as bookable? I'd try calling back, although you may be on hold forever.
May 5, 2021, 11:03 am
#5
Original Poster
Join Date: Sep 2001
Posts: 493
yes, through chat I asked for that flight specifically and the rep said she could not confirm the seats in J, only in economy. Not sure if it is because there are 3 of us, or something else is influencing it. I didn't push back to hard to see if there was someone else with authority to make it happen, but maybe I'll see if I can get in the call-back queue and see if I can get help.
May 6, 2021, 6:48 am
#6
Join Date: Feb 2016
Posts: 15
Flight change now includes interline with Hawaiian to cover my last leg. My original flight was booked in First (I) all the way, but due to a schedule change Saturday I needed to rebook and I was told that only economy was available on my HNL-LIH leg.
The flight is wide open in F based on the Hawaiian site, if do a dummy booking on delta, it shows the flight in F the entire way, including the flight I'm on.
I guess my question - how hard to I push to get into F. It is a short flight, but it would complete the experience. There are 3 of us, so I'm not sure capacity is limited in some way for an interline..?
Any thoughts?
The flight is wide open in F based on the Hawaiian site, if do a dummy booking on delta, it shows the flight in F the entire way, including the flight I'm on.
I guess my question - how hard to I push to get into F. It is a short flight, but it would complete the experience. There are 3 of us, so I'm not sure capacity is limited in some way for an interline..?
Any thoughts?
May 6, 2021, 11:40 am
#8
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,860
Delta absolutely would not book me into F on another airline. They would book me into F on Delta metal the next day, but not on another airline. I pushed and they absolutely would not budge.
David