DL Web Page: Difficulty making a booking
Dec 4, 2020, 4:38 pm
#1
Original Poster
Join Date: Feb 2011
Location: Pinehurst, NC
Programs: DL 2MM, DL PM, Marriott Gold, HIlton Gold
Posts: 118
DL Web Page: Difficulty making a booking
I have been trying for an hour to book a ticket via the web page. I can complete the entire ticket - name, seats, etc. - but checking the "confirm charge" box and nothing happens. Tried two computers and two FF numbers (getting a ticket for a grandson). Anyone else have this issue -- and who found a resolution?
Dec 4, 2020, 4:56 pm
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Call DL. There's no fee for tickets purchased by phone. As a PM (or GM by 2MM status if the information below your username isn't current), your waiting time on hold shouldn't be bad.
Dec 5, 2020, 10:03 am
#6
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
OP apparently first tried to book these tickets on Friday afternoon.
Dec 7, 2020, 11:10 am
#9
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417