Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Delta Air Lines | SkyMiles
Reload this Page >

Rude self-upgrader pilot sent back to Coach last night

Community
Wiki Posts
Search

Rude self-upgrader pilot sent back to Coach last night

Thread Tools
 
Search this Thread
 
Old Aug 11, 2020, 2:46 pm
  #1  
FlyerTalk Evangelist
Original Poster
 
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Rude self-upgrader pilot sent back to Coach last night

Hello DL flyers. I have been pretty critical of Delta lately but in this case I have to give the cabin crew on my DL #1232 (ATL-FLL) flight last night a lot of credit.

A super rude deadheading pilot boarded after it was clear that First Class had reached its maximum capacity of 50% (i.e., only 10 seats on the standard 752s due to DL's Covid19 caps). As he went to put his bags in the overhead compartments, he hit the head of the passenger in 3C and didn't even apologize before he sat in 4C. A few minutes passed and you could tell that the #1 and #2 FAs had spotted something fishy. #2 told #1 that they were only supposed to have 10 passengers in First and that she had already counted 10 previously. Then, #2 started looking at the manifest and I think she realized then that the deadheading pilot was ticketed in Coach. #2 directly went to tell the self-upgrader pilot and he was beyond rude shouting that he was a pilot and could sit in am empty First Class seat. #2 wasn't having it and pretty much told him that she would call the gate agents if he didn't take his assigned seat in Coach. #1 came to help #2 and the self-upgrader pilot was forced to take the walk of shame while everyone in First witnessed the event. Justice was done! Kuddos to the DL cabin drew for sticking to the rules.

The best part was the guy in 3C doing a "Bye, Felicia!" to the self-upgrader who had hit his head.

Last edited by fly747first; Aug 11, 2020 at 2:57 pm
fly747first is offline  
Old Aug 11, 2020, 2:54 pm
  #2  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
IMO this should be grounds for the pilot losing his non rev privileges. He caused a scene in front of DL customers and might have delayed the flight.

BTW, how do you know that he was deadheading and not simply traveling NRSA to commute to work? He would have been wearing a uniform in both cases. It's of course also possible that he was traveling on a paid ticket (paid personally by him) to commute for work but that's unlikely now as there should be lots of seats available for NRSAs.

Also, was he a DL pilot or possibly working for some other airline, a cargo company, or private aviation?
MSPeconomist is offline  
Old Aug 11, 2020, 2:58 pm
  #3  
FlyerTalk Evangelist
Original Poster
 
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Originally Posted by MSPeconomist
IMO this should be grounds for the pilot losing his non rev privileges. He caused a scene in front of DL customers and might have delayed the flight.

BTW, how do you know that he was deadheading and not simply traveling NRSA to commute to work? He would have been wearing a uniform in both cases. It's of course also possible that he was traveling on a paid ticket (paid personally by him) to commute for work but that's unlikely now as there should be lots of seats available for NRSAs.
Because DL #1232 was the last flight of the night and there were already 10 of us in First; he couldn't have been a pilot commuting to work given the time of the flight. This pilot, a Delta pilot (I saw his ID and his bags had DL stickers) was just trying to abuse the system.

By the way, our flight was already delayed since boarding started quite late.
fly747first is offline  
Old Aug 11, 2020, 3:00 pm
  #4  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Originally Posted by fly747first
Because DL #1232 was the last flight of the night and there were already 10 of us in First; he couldn't have been a pilot commuting to work given the time of the flight. This pilot, a Delta pilot (I saw his ID and his bags had DL stickers) was just trying to abuse the system.
He could have been returning home from work on a late evening flight or alternatively traveling to his duty station the evening before an assigned flight.
Often1 likes this.
MSPeconomist is offline  
Old Aug 11, 2020, 3:03 pm
  #5  
FlyerTalk Evangelist
Original Poster
 
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Originally Posted by MSPeconomist
He could have been returning home from work on a late evening flight or alternatively traveling to his duty station the evening before an assigned flight.
Ok what's your point? He wasn't ticketed in First and had no right to try to violate DL's maximum 50% cap. Obviously the cabin crew knew his action wasn't appropriate or otherwise they wouldn't have sent him back to Coach.
fly747first is offline  
Old Aug 11, 2020, 3:11 pm
  #6  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
The rules could be slightly different for deadheading (traveling on company business) versus nonrev travel. For instance, non revs (including buddy pass riders) are forbidden to even ask a DL customer to swap seats, but I'm not sure whether the same prohibition applies to employees traveling on company business, some of whom are entitled to premium cabin travel in some circumstances. A non rev is traveling for "free" as a courtesy when DL has empty seats, so it seems to me more egregious when a NRSA pilot behaves badly, although of course any employee in uniform is representing the company and shouldn't behave badly to customers or other employees.

Not every employee who is traveling on a flight on which he/she is not working is deadheading.

ADDED: DL can suspend an employee's nonrev privileges but cannot prevent some employees from deadheading at times unless DL suspends or terminates the employee.
nancypants likes this.
MSPeconomist is offline  
Old Aug 11, 2020, 3:20 pm
  #7  
FlyerTalk Evangelist
Original Poster
 
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Originally Posted by MSPeconomist
The rules could be slightly different for deadheading (traveling on company business) versus nonrev travel. For instance, non revs (including buddy pass riders) are forbidden to even ask a DL customer to swap seats, but I'm not sure whether the same prohibition applies to employees traveling on company business, some of whom are entitled to premium cabin travel in some circumstances. A non rev is traveling for "free" as a courtesy when DL has empty seats, so it seems to me more egregious when a NRSA pilot behaves badly, although of course any employee in uniform is representing the company and shouldn't behave badly to customers or other employees.

Not every employee who is traveling on a flight on which he/she is not working is deadheading.

ADDED: DL can suspend an employee's nonrev privileges but cannot prevent some employees from deadheading at times unless DL suspends or terminates the employee.
Ok, thanks for the vocabulary lesson, mom. However, your point is moot... the guy wasn't supposed to be there plain and simple. The cabin crew knew, he knew, and all of us in First came to know. Maybe you can offer the perpetrator legal advise. HAHA
fly747first is offline  
Old Aug 11, 2020, 3:59 pm
  #8  
 
Join Date: Aug 2011
Programs: DL DM 3MM 360
Posts: 373
I'd give up my seat for the pilot. They are the ones taking us safely to and from, fighting fatigue, putting their career on the line every 6 months for medical checks, check rides etc. Give the guy the benefit of the doubt. You have absolutely no clue what his situation was. Many times a jumpseating pilot it told by the captain to grab an empty seat in front - for safety reasons in case something goes wrong, among other reasons. Not everything is so black and white!
p100a is offline  
Old Aug 11, 2020, 4:06 pm
  #9  
Suspended
 
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
Originally Posted by p100a
I'd give up my seat for the pilot. They are the ones taking us safely to and from, fighting fatigue, putting their career on the line every 6 months for medical checks, check rides etc. Give the guy the benefit of the doubt. You have absolutely no clue what his situation was. Many times a jumpseating pilot it told by the captain to grab an empty seat in front - for safety reasons in case something goes wrong, among other reasons. Not everything is so black and white!
Fighting fatigue? This isn't 1960. There are very strict federal regulations regarding crew rest. If they are tired then they are able to call in sick with no consequences. And while that plane is attached to the jetway, it belongs to the gate agents. That's why the flight attendant threatened to get the gate agent involved. It doesn't matter what the captain wants. The gate agent and dispatcher can even cancel the flight plan if they see fit.
readywhenyouare is offline  
Old Aug 11, 2020, 4:15 pm
  #10  
 
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
every group has their 5% of jerks.
bgasser, Silver Fox and Ezzy77 like this.
nachosdelux is offline  
Old Aug 11, 2020, 4:23 pm
  #11  
 
Join Date: Aug 2011
Programs: DL DM 3MM 360
Posts: 373
Originally Posted by readywhenyouare
Fighting fatigue? This isn't 1960. There are very strict federal regulations regarding crew rest. If they are tired then they are able to call in sick with no consequences. And while that plane is attached to the jetway, it belongs to the gate agents. That's why the flight attendant threatened to get the gate agent involved. It doesn't matter what the captain wants. The gate agent and dispatcher can even cancel the flight plan if they see fit.
Belongs to the gate agent? umm...absolutely not. It is the Captain's airplane. You couldn't be more wrong! The gate agent has absolutely no authority to cancel a flight. Only the Captain and Dispatcher have that authority. That is not to say that many gate agents think they run the show but that is not how it works!

Look up FAR 91.3, 121.533-537, and several others on who is control....

Last edited by p100a; Aug 11, 2020 at 4:30 pm
p100a is offline  
Old Aug 11, 2020, 4:29 pm
  #12  
FlyerTalk Evangelist
 
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Originally Posted by p100a
Belongs to the gate agent? umm...absolutely not. It is the Captain's airplane. You couldn't be more wrong! The gate agent has absolutely no authority to cancel a flight. Only the Captain and Dispatcher have that authority. That is not to say that many gate agents think they run the show but that is not how it works!
The gate agent can most definitely pull someone from the flight or reassign their seat while the door is still open.
cmd320 is offline  
Old Aug 11, 2020, 4:30 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,636
Originally Posted by p100a
Belongs to the gate agent? umm...absolutely not. It is the Captain's airplane. You couldn't be more wrong! The gate agent has absolutely no authority to cancel a flight. Only the Captain and Dispatcher have that authority. That is not to say that many gate agents think they run the show but that is not how it works!
In the instant case, if the offending pilot had even half a leg to stand on, he'd have probably talked to the left seat in the "cabina" for assistance. Instead, it looks like he didn't walk back to Y with his tail between his legs, he walked back there after the tail was amputated.
Eastbay1K is offline  
Old Aug 11, 2020, 4:32 pm
  #14  
Suspended
 
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
Originally Posted by p100a
Belongs to the gate agent? umm...absolutely not. It is the Captain's airplane. You couldn't be more wrong! The gate agent has absolutely no authority to cancel a flight. Only the Captain and Dispatcher have that authority. That is not to say that many gate agents think they run the show but that is not how it works!

Look up FAR 91.3, 121.533-537, and several others on who is control....
...ok. It's clear to me what generation you're from. I bet you think the captain can still slap around the first officer.
DiverDave and Silver Fox like this.
readywhenyouare is offline  
Old Aug 11, 2020, 4:34 pm
  #15  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Meh. Among the big deals in life, this ain't one. Bet the Captain and two FA's have forgotten this long before a thread was started about it on social media.
bgasser and nancypants like this.
Often1 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.