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-   -   Diamond Choice Benefit - Sky Club Guest Pass (Consolidated Thread) (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1994659-diamond-choice-benefit-sky-club-guest-pass-consolidated-thread.html)

sydneyracquelle Dec 16, 2017 1:22 pm

I am a DM who selected an Executive SC membership last year as a choice benefit who travels frequently with wife and 3 kids all on separate PNRs. I simply give only my boarding pass to SC agent and all 5 of us ‘immediate family’ are always admitted no questions ever asked.

ryandc99 Dec 17, 2017 12:23 am

I chose the guest pass this year. My traveling companions have never been asked to scan their ticket. This is still a new perk and I have had them try to charge me 29.99. Some commentary here in this thread I started : https://www.flyertalk.com/forum/delt...uest-pass.html

Fred 3 Mar 28, 2018 9:29 am

Diamond Choice Benefit - Sky Club Guest Pass (Consolidated Thread)
 
I am not a lawyer, but there is some tricky language that I am trying to figure out. According to the Delta Website, if you have a Executive Membership, you can bring in 2 guests or your immediate family if kids are under 21. This year, Delta has allowed those of us who have a Amex Platinum Card ( not Delta Amex Platinum, but the other Platinum card) to use 1 Benefit to use the Guest Pass option which allows 2 guests, but does not say a thing about immediate family. Since I have 3 kids, I am trying to determine before I use this benefit, if I can bring in the family.

Any assistance is helpful

kazuyuki330 Mar 22, 2019 3:56 pm

Delta Sky Club Guest Pass
 
I'm DM and considering Delta Sky Club Guest Pass as a choice benefit for next year.
I'm planning to get AMEX Platinum this year to get a free access to SC for myself. If I get Guest Pass, can I bring 2 guests to SC for free? I know that Guest Pass can be used with Delta Reserve Credit Card, but does the combination of AMEX Platinum and Guest Pass also work?

suvayanr Mar 22, 2019 4:37 pm

Yup! Both AX regular platinum and AX DL Reserve work

kazuyuki330 Mar 27, 2019 7:13 am


Originally Posted by suvayanr (Post 30918476)
Yup! Both AX regular platinum and AX DL Reserve work

Thank you!

dmann33 Apr 12, 2019 9:31 am


Originally Posted by suvayanr (Post 30918476)
Yup! Both AX regular platinum and AX DL Reserve work


What if you are using one card, cancel it, then get another qualifying card. (ie, DL Res > AX PL or DL Res > different DL Res)?

Does your 1 + 2 pass remain valid or does it on some way get invalidated if you have no qualify card of a period of time?? Of course, I am not referring to the period w/o the qualifying card, but after getting a different card.

rileydogmi Jul 20, 2019 5:55 pm

I have the reserve card, and have 3 kids (under 21). Both the executive membership and the Delta Sky Club Guest pass indicate 2 guests per visit. However, in the past when I had executive membership, all 3 kids and my wife were admitted without any additional fees. Can I bring my family if I choose the "Delta Sky Club Guest pass" option with my DR card? Or, do I need the exec membership? I ask because the guest pass is only 1 choice benefit and the exec membership is 2. Thanks.

flyerCO Jul 20, 2019 7:22 pm

Does the reserve provide free access or an actual membership to the Skyclub? I thought the reserve provided an actual membership. If that's the case only need to use the one benefit to upgrade to executive. You can also you miles to pay for upgrade to executive if the reserve does in fact grant a regular membership. Hopefully someone can know the answer about membership.

Zorak Jul 20, 2019 7:40 pm


Originally Posted by flyerCO (Post 31325310)
Does the reserve provide free access or an actual membership to the Skyclub? I thought the reserve provided an actual membership. If that's the case only need to use the one benefit to upgrade to executive. You can also you miles to pay for upgrade to executive if the reserve does in fact grant a regular membership. Hopefully someone can know the answer about membership.

The Reserve card is access, not an actual membership; although I'm not sure there is any functional distinction any more.

Although the T&C for guest access explicitly mention spouse/children under 21 for the Exec membership, there are no T&C for the guest pass that I can find beyond what's on the Choice Benefits page. The intent certainly *seems* to be that the Guest Pass functions as an upgrade-to-Exec for people with DL Reserve or AMEX Plat, but it doesn't mention spouse/children.

Hopefully someone with actual experience will chime in...

WillBarrett_68 Jul 20, 2019 9:50 pm


Originally Posted by Zorak (Post 31325340)
The Reserve card is access, not an actual membership; although I'm not sure there is any functional distinction any more.

It's definitely not a membership, but since the changes to partner lounge access there is nothing I'm aware of that is functionally different, though I don't specifically know what they do in this particular case.

NOLAnwGOLD Jul 21, 2019 3:14 pm

So I think the purpose of the guest pass is the basically give you access like an executive membership would. The Reserve card is access only since you must use the card to enter, as well as have a same day Delta ticket. I assume that AMEX pays Delta for each use (hence why you have to use the card to enter) rather than AMEX buying annual membership for each person.

Until recently, if you had SkyClub membership, it didn't matter if you were flying Delta or not. You could enter at any time. I believe the only people that still have access to SkyClubs without a same-day Delta ticket are the people that purchased Northwest lifetime WorldClub memberships (ME!) who have the grandfathered access (lifetime Executive without needing to have a same-day Delta ticket).

My many guests over the years, they don't check BPs and rarely are my guests on the same PNR.

Sounds like you should choose the Guest Pass option and save one of your choices for something else.

Nw_Adventure Jul 23, 2019 10:43 am


Originally Posted by NOLAnwGOLD (Post 31327419)
So I think the purpose of the guest pass is the basically give you access like an executive membership would. The Reserve card is access only since you must use the card to enter, as well as have a same day Delta ticket. I assume that AMEX pays Delta for each use (hence why you have to use the card to enter) rather than AMEX buying annual membership for each person.

Until recently, if you had SkyClub membership, it didn't matter if you were flying Delta or not. You could enter at any time. I believe the only people that still have access to SkyClubs without a same-day Delta ticket are the people that purchased Northwest lifetime WorldClub memberships (ME!) who have the grandfathered access (lifetime Executive without needing to have a same-day Delta ticket).

My many guests over the years, they don't check BPs and rarely are my guests on the same PNR.

Sounds like you should choose the Guest Pass option and save one of your choices for something else.

Sounds like a sweet deal- I miss NW- Maybe you could just make a quick 3D printer scan of that card and put my name on it- Thx- lol

enoscabell Jul 24, 2019 11:08 am

I don't know how I ever missed this benefit as a choice as a Diamond. I have an Amex plat and a wife and two kids. We're all taking a trip together in a few weeks, so I'll report back if the lounge allows for me to bring in all 3 of them as guests, or if I'm only allowed two. Even if only two, I guess it's not such a bad deal as I'll just pay the $29 fee for one more person.

I still have two unchosen benefits for 2019 and I've already qualified for Diamond for 2020. In this case, it would make sense for me to choose the guest pass benefit as part of my 2020 benefits, since I'd then be covered for the rest of 2019, correct?

stor Aug 17, 2019 10:56 am


Originally Posted by NOLAnwGOLD (Post 31327419)
So I think the purpose of the guest pass is the basically give you access like an executive membership would.

Up until today I have had no problem getting myself and +3 immediate family members in using my Choice Benefit Guest Pass. But today the SC agent made me pay for the 3rd person. I am pretty upset by this. It is funny that the executive membership explicitly says "spouse and children under 21" but the guest pass ONLY says "2 guests". Anyone have any pointers I can use to argue with Delta CS why they should refund the fee I paid and/or I can use in the future if the SC agent tries to make me pay for the 3rd person again?

Nw_Adventure Aug 17, 2019 11:03 am


Originally Posted by enoscabell (Post 31337800)
I don't know how I ever missed this benefit as a choice as a Diamond. I have an Amex plat and a wife and two kids. We're all taking a trip together in a few weeks, so I'll report back if the lounge allows for me to bring in all 3 of them as guests, or if I'm only allowed two. Even if only two, I guess it's not such a bad deal as I'll just pay the $29 fee for one more person.

I still have two unchosen benefits for 2019 and I've already qualified for Diamond for 2020. In this case, it would make sense for me to choose the guest pass benefit as part of my 2020 benefits, since I'd then be covered for the rest of 2019, correct?

Does S/C really charge $29 per visit on the same day ? I miss the day use passes...

MSPeconomist Aug 17, 2019 5:28 pm

That's been the going rate if you have a DL AmEx card. They haven't sold day passes for several years.

rnbwdsh Nov 8, 2019 1:02 pm

SkyClub guest pass question
 
Does anyone have experience with the the guest pass choice benefit and children? Specifically I am a family of 4 (spouse, 2 kids). Will all four of us be allowed in SC? I have read the language differences between executive and guest memberships, but it truly seems as though Delta is trying to market guest benefit to be a replacement to executive for those who carry reserve/amex plat. Would love to hear personal experiences of success vs. failure for trying to get spouse + at least 2 dependents in.

WillBarrett_68 Nov 21, 2019 11:45 am

Has anyone actually tried access with the "guest access" choice benefit and their family? I haven't had any trouble with this benefit since selecting it but I haven't traveled with my entire family at the same time since I picked it up.

bgriff Nov 21, 2019 1:08 pm

I don't know how it's been enforced over the years, but the distinction in guest language between exec membership and the guest pass has always been very clear -- noted as early as this post (the first point in that post is no longer a distinction). Annoying if they hadn't been enforcing it as such for a while and have started to do so, though.

virtualjam Dec 10, 2019 7:34 pm

I chose the Guest Pass this year to compliment my Corp Plat Amex based on discussions in January with the Sky Club and DM line. Both advised me that the Guest Pass would work for my Family access (me + 3 family members). This worked fine for about half of the year, then I believe a memo went out to the SCs clarifying the Guest Pass access (only 2 guests and not Family like the Exec). They also modified the online system that is used by the SC agents. So the second half of this year I have had mixed results. Some SC let the family in, others do not. DTW and MSP always rejected my family access. I am struggling to decide what to do for 2020 since I have Credit Card access, but there does not seem to be an option to upgrade that to Exec for family access. I can use 2 Choice Benefits to get Exec outright, or ignore my credit card access and pay for Indiv membership + 1 choice benefit for Exec. Seems to diminish the purpose of the credit card access for those that want family access. Everyone I talk to gives me a different answer at Delta.

WillBarrett_68 Dec 11, 2019 8:13 am

I brought my wife and kids into LGA C a few weeks ago with the guess access benefit and was prepared to pay the 2500 points for the 3rd guest, but they waived us all in.

The club was not crowded at all at the time, that may have played a part.

ryandc99 Dec 11, 2019 10:17 am

I have created a consolidated thread based on the numerous (6+ threads) discussing this over the past year. I think this is important as I myself have had significant issues with the guest pass, early in roll out at ATL, and later during a visit to SCL where they claimed such a thing didn't exist.

Ryandc99,
Moderator Delta Air Lines

ajggiant Dec 12, 2019 3:56 am


Originally Posted by bgriff (Post 31763063)
I don't know how it's been enforced over the years, but the distinction in guest language between exec membership and the guest pass has always been very clear -- noted as early as this post (the first point in that post is no longer a distinction). Annoying if they hadn't been enforcing it as such for a while and have started to do so, though.

I am having a hard time finding where Delta has made this distinction very clear.

On the choice benefits selection page, for executive membership choice, DL says: “Diamond Medallion Members may choose an Executive Membership, which includes unlimited complimentary Club access for the Member and up to two guests per visit.”

On the same page, for the guest membership choice, DL says: “Members must have complimentary Delta Sky Club access via eligible credit card such as the Delta Reserve Credit Card from American Express. You receive unlimited access to Delta Sky Club locations for up to two guests per visit when traveling with the eligible Card Member.”

So no distinction is made on that page and the description of the exec membership doesn’t mention the spouse + kids benefit, even though we know that’s the rule. The T&Cs on that page don’t discuss this further either. Next I look to the SkyClub access page for help. That page confirms 2 guests or spouse+children for Executive Membership, but does not reference the Guest Pass choice benefit whatsoever.

jcrew007 Jan 27, 2020 7:45 pm

Delta Skyclub executive membership, family access policy
 
New to the forum. I am a diamond medallion with an executive skyclub membership. Under the guest access policy it states

complimentary - two guests, or spouse/domestic partner and children under 21

My interpretation of that is I can bring two people with me OR I can bring my spouse and 5 children that are 13 and under. Is that correct? I have called and texted the question to delta, but have just received the response that I can only bring two additional guests regardless of the OR statement. Anyone have any insights. Thanks in advance!

ajggiant Jan 27, 2020 7:59 pm


Originally Posted by jcrew007 (Post 32002087)
New to the forum. I am a diamond medallion with an executive skyclub membership. Under the guest access policy it states

complimentary - two guests, or spouse/domestic partner and children under 21

My interpretation of that is I can bring two people with me OR I can bring my spouse and 5 children that are 13 and under. Is that correct? I have called and texted the question to delta, but have just received the response that I can only bring two additional guests regardless of the OR statement. Anyone have any insights. Thanks in advance!

Welcome to FT!

If you truly have executive sky club membership (as opposed to the Guest Pass Diamond choice benefit that stacks on top of credit card Skyclub Access), then it has been my experience that it is spouse/domestic partner plus children under 21. I can't speak to 5 kids, but it has worked without question for spouse plus 3 kids.

flyerCO Jan 27, 2020 8:08 pm

Correct, an executive membership gets all children in. However the guest pass (it's a choice benefit) only gets two regardless.

jcrew007 Jan 27, 2020 8:08 pm


Originally Posted by ajggiant (Post 32002119)
Welcome to FT!

If you truly have executive sky club membership (as opposed to the Guest Pass Diamond choice benefit that stacks on top of credit card Skyclub Access), then it has been my experience that it is spouse/domestic partner plus children under 21. I can't speak to 5 kids, but it has worked without question for spouse plus 3 kids.

actually, that is probably where I am wrong. I do have the delta sky club guest pass that stacks on the delta reserve. I guess that is why it is only two guests? Thanks!

jcrew007 Jan 27, 2020 8:27 pm

If I use two choice benefits for the executive membership, then that qualifies for the whole family?

mctaste Jan 27, 2020 8:28 pm

only five kids? what will everyone else in the lounge listen to?!

MSPeconomist Jan 27, 2020 8:35 pm


Originally Posted by jcrew007 (Post 32002202)
If I use two choice benefits for the executive membership, then that qualifies for the whole family?

Delete, executive membership, not two guest pass selections.

ajggiant Jan 27, 2020 8:58 pm


Originally Posted by jcrew007 (Post 32002147)
actually, that is probably where I am wrong. I do have the delta sky club guest pass that stacks on the delta reserve. I guess that is why it is only two guests? Thanks!

More discussion on thread linked below. YMMV.
https://www.flyertalk.com/forum/delt...l#post31831961

readywhenyouare Jan 27, 2020 9:15 pm

I can't believe Delta hasn't tightened down on this. Executive membership should only allow two extra warm bodies, period.

mctaste Jan 27, 2020 11:32 pm


Originally Posted by readywhenyouare (Post 32002323)
I can't believe Delta hasn't tightened down on this. Executive membership should only allow two extra warm bodies, period.

and what is executive about kids anyway

rnbwdsh Jan 28, 2020 5:09 pm

SC guest pass discrepancies
 
As one of my DM benefits I chose the SC guest pass to augment my Amex reserve, but the application seems to not be well defined. I am based out of SLC and every time the SC agents will only allow spouse + 1 child. However when I travel to JFK or ATL my whole family (spouse + 2 kids) are allowed no question. The agent at ATL told me yesterday that adult + 2 children is the correct policy but there is ambiguity on the part of Delta. I really wish there would be an official clarification, and I’m wondering if anyone else has experienced similar recently or have heard of an updated policy?

Edit:
Just saw the post from yesterday. Apologies for the duplication.

Gig103 Jan 28, 2020 5:40 pm

The consensus is that if you chose the "Guest Pass (Credit Card Access)" option, it is just "two guests", as SLC is handling it. The choice benefit of "Executive Membership" includes two guests OR immediate family. This requires two choices.
https://www.delta.com/us/en/delta-sky-club/house-rules/

ryandc99 Jan 29, 2020 5:03 pm

I have never had any issue taking in 2 guests with the guest pass. It is very clear to me they allow 2 guests.

When games are played with Guest pass, ask for a supervisor, call the diamond line, etc.

flyerCO Jan 29, 2020 7:35 pm


Originally Posted by ryandc99 (Post 32009974)
I have never had any issue taking in 2 guests with the guest pass. It is very clear to me they allow 2 guests.

When games are played with Guest pass, ask for a supervisor, call the diamond line, etc.

I dont think theres any issievwith 2 guest on guest pass. I think issue is children with guest pass, when exceeding two total including them. Some agentacallow, some don't. However this one has really been clear and has never changed from start, guest pass is strictly 2, regardless of if they're your children.

WillBarrett_68 Jan 30, 2020 6:57 am


Originally Posted by readywhenyouare (Post 32002323)
I can't believe Delta hasn't tightened down on this. Executive membership should only allow two extra warm bodies, period.

"should" based on ... what? It's an arbitrary rule, there is no "should."

badgerchemist Mar 1, 2020 4:49 pm

Delta Skyclub Guest Pass
 
Hey All:

New DM here, and I chose the guest pass as one of my choice benefits. I don't see anything reflected in my profile confirming the guest pass at all. Should it show up somewhere? Does it go into the wallet?

Thanks in advance for anyone that can shed some light on this for me!

Cheers!


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