Choice benefit timing?
Oct 20, 2019, 9:16 am
#1
Original Poster
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
Choice benefit timing?
Last night I selected 3x $200 ecerts for my 2019 PM and 2 of my 2019 DM choice benefits. As of this morning, I still don't see them in my wallet (despite getting an email at 7am saying my choice benefit has arrived, which confirmed my selections). How long do these usually take? Historically I recall upgrade certs usually showing up within a few hours, same for the e-certs.
Oct 20, 2019, 11:18 am
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
If you're trying to use them right away, you might be able to do so by calling DL, especially if the email contains the cert numbers.
Oct 20, 2019, 11:25 am
#3
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,235
I have found that they can be confirmed to you before Delta agents can actually see them in your account (Very strange). As MSP said, if you have the cert numbers
that will help. If you don't have a pending need, I wouldn't worry about it for a few days.
that will help. If you don't have a pending need, I wouldn't worry about it for a few days.
Oct 20, 2019, 10:39 pm
#6
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
It's always been within 24 hours of selection for me. The bonus miles came immediately. And all my previous readings state that the member sees them first before the agents by about a day, as noted above.
Can't wait to get my GUCs, since we've got some plans for them ASAP but have to wait for my trip to Africa at the end of November....
Can't wait to get my GUCs, since we've got some plans for them ASAP but have to wait for my trip to Africa at the end of November....