delta.com and app are broken
Jun 20, 2019, 10:11 am
#46
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
The heck of it all is that this wouldn’t have prevented the original issue - the employee could have checked in, gotten a BP, then cancelled the ticket. About the only way the company can really prevent this is by using a service like Concur that integrates with the airline backend, or by manually checking the Reciepts section on the airline sites to make sure the coupon says FLWN.
or asking employees to submit a selfie with their boarding pass and the safety card onboard each time?
A clear photo of the affected passengers holding their ID next to their face
Jun 20, 2019, 10:42 am
#47
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Is that a Lufthansa reference on purpose?
A clear photo of the affected passengers holding their ID next to their face
A clear photo of the affected passengers holding their ID next to their face
Jun 20, 2019, 2:06 pm
#48
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Long lines at MSP today. It took about 20 minutes to drop a SkyPriority bag and get through CLEAR/PreCheck.
ADDED: Escape was slightly busier than usual and the F/G SC is a zoo today.
Also, flight delayed. I was told the problem is waiting for some FAs to arrive.
ADDED: Escape was slightly busier than usual and the F/G SC is a zoo today.
Also, flight delayed. I was told the problem is waiting for some FAs to arrive.
Last edited by MSPeconomist; Jun 20, 2019 at 2:33 pm
Jun 20, 2019, 3:50 pm
#49
formerly jackvogt
Join Date: Dec 2015
Location: Atlanta, GA
Programs: Delta SkyMiles,
Posts: 822
Just making a little fun of people above me. I print one, put one in my Apple Wallet and screenshot it too.
Jun 20, 2019, 4:16 pm
#50
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
Not sure if its related to their issues yesterday or something else but just checked in for a flight tomorrow morning on my phone, its is a paid F ticket and I have DL silver, noticed my BP shows group SKY not PREM as it normally does. Seat map shows me still in FC (row 3) so not that worried about it but it made me to a double take
Jun 20, 2019, 4:43 pm
#51
Original Poster
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
Not sure if its related to their issues yesterday or something else but just checked in for a flight tomorrow morning on my phone, its is a paid F ticket and I have DL silver, noticed my BP shows group SKY not PREM as it normally does. Seat map shows me still in FC (row 3) so not that worried about it but it made me to a double take
Jun 21, 2019, 3:54 am
#54
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
Strange IT glitch -- in F but zone "sky"
Not a huge deal but strange nonetheless. Traveling in F today in tickets that cleared weeks ago. (Used an RUC.) However, boarding pass on paper and in the app show zone Sky. I pointed this out to the lady who checked me in and she shrugged.
Not a big deal but I wanted that sweet, sweet zone FIRST
Not a big deal but I wanted that sweet, sweet zone FIRST
Last edited by koreanair720; Jun 21, 2019 at 4:37 am
Jun 21, 2019, 5:02 am
#55
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,062
This issue has been experienced by many and has been noted here a number of times in the past. Most recently at the end of this thread -- delta.com and app are broken
Jun 21, 2019, 5:20 am
#56
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
I typically don't print the boarding pass and just ride with the electronic one off the app.
For those submitting receipts, do you ask taxi drivers to print two copies? How about at the hotel - one for you, one for submitting, and one for the bellman? What if you split coffee on your briefcase where you carry all those printed receipts?
I guess I am lucky I don't have those requirements from my employer.
For those submitting receipts, do you ask taxi drivers to print two copies? How about at the hotel - one for you, one for submitting, and one for the bellman? What if you split coffee on your briefcase where you carry all those printed receipts?
I guess I am lucky I don't have those requirements from my employer.
Jun 21, 2019, 7:32 am
#57
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Jun 21, 2019, 7:38 am
#58
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
My D1 boarding pass from yesterday didn't show zone PREM as expected. Instead, on the version printed by a DL agent at the airport, I have DIAMnd under my seat assignment while the version printed from delta.dumb during OLCI says DIAMND under the zone.
I never realized that DL cared about the diameter of North Dakota.
In addition, the airport printed boarding pass says BUSINESS under the fare class, but the OLCI version just shows my seat with the fare class in parentheses in a small font. Nothing says D1 or business class. Both say special meal requested because I ordered my main course in advance; it's not a special meal like diabetic or vegan.
I never realized that DL cared about the diameter of North Dakota.
In addition, the airport printed boarding pass says BUSINESS under the fare class, but the OLCI version just shows my seat with the fare class in parentheses in a small font. Nothing says D1 or business class. Both say special meal requested because I ordered my main course in advance; it's not a special meal like diabetic or vegan.
Jun 21, 2019, 7:48 am
#59
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
My D1 boarding pass from yesterday didn't show zone PREM as expected. Instead, on the version printed by a DL agent at the airport, I have DIAMnd under my seat assignment while the version printed from delta.dumb during OLCI says DIAMND under the zone.
I never realized that DL cared about the diameter of North Dakota.
In addition, the airport printed boarding pass says BUSINESS under the fare class, but the OLCI version just shows my seat with the fare class in parentheses in a small font. Nothing says D1 or business class. Both say special meal requested because I ordered my main course in advance; it's not a special meal like diabetic or vegan.
I never realized that DL cared about the diameter of North Dakota.
In addition, the airport printed boarding pass says BUSINESS under the fare class, but the OLCI version just shows my seat with the fare class in parentheses in a small font. Nothing says D1 or business class. Both say special meal requested because I ordered my main course in advance; it's not a special meal like diabetic or vegan.
Jun 21, 2019, 7:49 am
#60
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
This issue has been experienced by many and has been noted here a number of times in the past. Most recently at the end of this thread -- delta.com and app are broken