xiphoid76

We booked the new non-stop flight from MSP-ICN on Jan 10th. Got an email today they rebooked us with a connection to DTW....I checked the there is no non-stop flight from MSP-ICN on Jan 10 or Jan 11 - those are the only 2 days of the year there is not a non-stop flight. Is this just a computer glitch? I called Delta and they just said there is non flight that day and do I want the DTW connection. I imagine (hoping) that this was a computer glitch and they will reinstate this flight that day, but of course, they will not put us back on that flight and will instead keep us on the connecting one. We got good seats too - bulkhead premium select. This happened once before to a MSP-TYS flight that mysteriously vanished and then reappeared 2 months later by which they put me on a connecting flight to ATL. I hate these Saturday updates on Delta!!

Zorak

They may know from experience that that is a slow weekend (though a quick Google for "holidays in Korea" didn't turn anything up, but that's the sort of thing I mean) and that's why there is no non-stop those 2 days out of the entire year.

Or it could just be a temporary Saturday glitch. Your options are something like:

1. cancel for full refund
2. call back and propose an alternate routing of your choice (anything in reason should be accommodated, and even some things not necessarily within reason depending on how you ask and the agent you get)
3. do nothing, wait and see what happens
3a. if the non-stop comes back you have a really strong case for getting put back on it since that's what you booked originally
3b. otherwise (1) and (2) should still be on the table even at a later date

xiphoid76

Called and they said they could move us a day earlier...the connecting flight has only a 39 minute connection in DTW which we don't want. I think we will move to a day before now and then watch and see when they put that flight back on the schedule. I can't imagine there would only be two days of the year that they would not have this non-stop flight.
Problem is when they put that flight back on, if we don't catch it early enough, we won't get the good seats we had.

xliioper

DL frequently does schedule reductions around holidays and for slow winter travel months. Far more likely there will be additional reductions (on this, and other routes), than they will restore flights on those dates.

jdrtravel

Also, Saturday is schedule change day. It's possible the flight could be back tomorrow with an equipment change or something of that nature.

mot29

CatchFlightsNotFeelings

This would be my guess as well, as CES ends 01/10/2020.

jrkmsp

Duke787

You also could do nothing and wait and see what else happens the next couple of months -- there is no reason you have to cash in your schedule change chip now

xiphoid76

FlyBitcoin

Glad you made the change and did not stick with a connection you don't want. It's CES and that will not be cancelled. They have a track record of knowing those one-off CES TPAC nonstops make an insane amount of revenue.

IIRC, even ATL-PVG lost a couple of frequencies in January for CES.
One day it was gone. Another day it went ATL-LAS-PVG and they didn't even price out the entire flight. Just the ATL-LAS portion for ATL originating passengers.

And yes, agree 100% on the Premium Select bulkhead seats. Doing those ATL-NRT this winter.

daloosh

Ain't it great when things work out?!?! CES just ripples into hotels and airfare and car rental like ocean waves, it ramps up before the last one ends! Glad it turned out well and you can start your holiday even earlier!

mot29