FA stay seated whole flight
Apr 8, 2019, 11:02 am
#1
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FA stay seated whole flight
I understand turbulence happens. However multiple times now on short SLC flights the crew stays seated the whole flight. They claim there's turbulence that severe. Only one problem! There is no turbulence, at all. It seems they just don't want to work. No service to the F cabin. Heck, they don't even get up to do a final cabin check! As a pilot I've gone online to look at PIREPs
, TAFs, SIGMETS and winds aloft. None indicate severe turbulence, in fact PIREPs normally indicate no turbulence .
Last night again flying out of SLC. Not one bump. Yet again, stay seated whole flight duration.
, TAFs, SIGMETS and winds aloft. None indicate severe turbulence, in fact PIREPs normally indicate no turbulence .
Last night again flying out of SLC. Not one bump. Yet again, stay seated whole flight duration.
Apr 8, 2019, 11:20 am
#3
Join Date: Feb 2019
Posts: 3,097
I am not nearly as trigger happy on the "file a complaint" button as many in this forum seem to be, but I would definitely file one here. This is one of those chronic things that people will just keep doing forever if they never face any pushback, and it's unlikely to unjustly affect the FAs since it's pretty easy to investigate and see if there was actually valid concern.
Apr 8, 2019, 11:34 am
#5
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Apr 8, 2019, 11:53 am
#6
Join Date: Apr 2016
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I am not nearly as trigger happy on the "file a complaint" button as many in this forum seem to be, but I would definitely file one here. This is one of those chronic things that people will just keep doing forever if they never face any pushback, and it's unlikely to unjustly affect the FAs since it's pretty easy to investigate and see if there was actually valid concern.
Apr 8, 2019, 11:55 am
#7
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FC should always have an attempted service in-flight. If it's really that bumpy, I'm understanding, but usually it's not. Of course, Delta will be defensive of it being in the name of safety.
Apr 8, 2019, 11:59 am
#8
Join Date: Mar 2015
Location: Home
Posts: 469
Those FAs must have joined from Alaska.
Its a normal occurrence on Alaska short flights. In my opinion these FAs should be the ones piloting the aircraft as they know more about the turbulence then pilots.
On one of my Alaska flights, the pilot pointedly came on and announced that the flight will be smooth RIGHT AFTER FA announced that they will not serve due to turbulence that is expected. Go Figure!
Its a normal occurrence on Alaska short flights. In my opinion these FAs should be the ones piloting the aircraft as they know more about the turbulence then pilots.
On one of my Alaska flights, the pilot pointedly came on and announced that the flight will be smooth RIGHT AFTER FA announced that they will not serve due to turbulence that is expected. Go Figure!
Apr 8, 2019, 12:44 pm
#9
formerly jackvogt
Join Date: Dec 2015
Location: Atlanta, GA
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Honestly, I think there should be no service on flights under an hour. On a ATL-TPA flight on a 739 a few days ago, the crew struggled to complete a full service due to the flight being like 56 minutes. I am fine not eating/drinking for that short of a period. Maybe they could leave the water bottles that are always in F at every seat.
I am not defending the crew, but maybe they think if they start the service, and it gets too bumpy and they have to stop before they can finish the entire cabin, people would get angry. Just a thought. Hopefully you bring this to Delta's attention even if they quote safety being their main concern.
I am not defending the crew, but maybe they think if they start the service, and it gets too bumpy and they have to stop before they can finish the entire cabin, people would get angry. Just a thought. Hopefully you bring this to Delta's attention even if they quote safety being their main concern.
Apr 8, 2019, 1:02 pm
#10
Join Date: Mar 2015
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Honestly, I think there should be no service on flights under an hour. On a ATL-TPA flight on a 739 a few days ago, the crew struggled to complete a full service due to the flight being like 56 minutes. I am fine not eating/drinking for that short of a period. Maybe they could leave the water bottles that are always in F at every seat.
I am not defending the crew, but maybe they think if they start the service, and it gets too bumpy and they have to stop before they can finish the entire cabin, people would get angry. Just a thought. Hopefully you bring this to Delta's attention even if they quote safety being their main concern.
I am not defending the crew, but maybe they think if they start the service, and it gets too bumpy and they have to stop before they can finish the entire cabin, people would get angry. Just a thought. Hopefully you bring this to Delta's attention even if they quote safety being their main concern.
Are you a shareholder?
By that standard there should be no planes with F cabin on any route less then 500 miles.
If you are in F cabin you should expect to get the service advertised as long as its safe. Plain and Simple. Faking a turbulence should not become a norm.
Apr 8, 2019, 1:07 pm
#11
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Somehow I managed to restrain myself from clapping back!
Are you a shareholder?
By that standard there should be no planes with F cabin on any route less then 500 miles.
If you are in F cabin you should expect to get the service advertised as long as its safe. Plain and Simple. Faking a turbulence should not become a norm.
Are you a shareholder?
By that standard there should be no planes with F cabin on any route less then 500 miles.
If you are in F cabin you should expect to get the service advertised as long as its safe. Plain and Simple. Faking a turbulence should not become a norm.
Last edited by ATOBTTR; Apr 8, 2019 at 1:16 pm
Apr 8, 2019, 1:13 pm
#12
formerly jackvogt
Join Date: Dec 2015
Location: Atlanta, GA
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Somehow I managed to restrain myself from clapping back!
Are you a shareholder?
By that standard there should be no planes with F cabin on any route less then 500 miles.
If you are in F cabin you should expect to get the service advertised as long as its safe. Plain and Simple. Faking a turbulence should not become a norm.
Are you a shareholder?
By that standard there should be no planes with F cabin on any route less then 500 miles.
If you are in F cabin you should expect to get the service advertised as long as its safe. Plain and Simple. Faking a turbulence should not become a norm.
Apr 8, 2019, 1:23 pm
#13
Join Date: Jun 2014
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I get this routinely on PSC-SLC/SEA. Fortunately Delta now changed the rules and officially said no beverage service on SEA-PSC, since it's only half an hour from wheels up to wheels down.
If they are advertising cabin service, the should attempt to do it and not just manufacture turbulence as an excuse.
To the OP - if the flight is advertised as having cabin service, file a complaint.
If they are advertising cabin service, the should attempt to do it and not just manufacture turbulence as an excuse.
To the OP - if the flight is advertised as having cabin service, file a complaint.
Apr 8, 2019, 1:32 pm
#14
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That's a bit of a laugh. I know Europe is not America, but I've been on flights like London-Paris or Geneva-London of about an hour's duration in the air where the crew manages to serve 150 passengers a full trayed lunch or snack. It's not the duration that rules out amenities, it's crew accountability and motivation.
Apr 8, 2019, 1:37 pm
#15
Join Date: Mar 2015
Location: Home
Posts: 469
@ jackvogt 
Sorry, I misinterpreted your post and thought you were advocating no service in F on short flights.
I inferred from first post that OP was talking about F service
In my book if the flight has F cabin it should get full service (barring meals on short ones) irrespective of flying time.
Totally understand the need to stop/suspend service for 'real' turbulence.
Just last night on a 4 hr flight, it was very choppy for after takeoff and the FA just about managed to get drinks to 1A and 1B and then had to sit down so rest of us got our drinks after about an hour. Thats totally fine.
Sorry, I misinterpreted your post and thought you were advocating no service in F on short flights.I inferred from first post that OP was talking about F service
In my book if the flight has F cabin it should get full service (barring meals on short ones) irrespective of flying time.
Totally understand the need to stop/suspend service for 'real' turbulence.
Just last night on a 4 hr flight, it was very choppy for after takeoff and the FA just about managed to get drinks to 1A and 1B and then had to sit down so rest of us got our drinks after about an hour. Thats totally fine.