Delta sometimes runs out of Woodford Reserve in Delta Comfort+
Mar 22, 2019, 11:37 am
#1
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Join Date: Jan 2016
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Delta sometimes runs out of Woodford Reserve in Delta Comfort+
Greetings!
I was on a flight from DTW to SAN last week in Comfort+ and ordered Woodford Reserve. FA told me that they were "out of Woodford" during the first beverage service about 30 minutes after wheels up. Delta customer service emailed me and said that Woodford "may not be available to Comfort+". Anyone had this experience before? Is DL now ending Woodford to Comfort+ passengers and only offering in F?
I was on a flight from DTW to SAN last week in Comfort+ and ordered Woodford Reserve. FA told me that they were "out of Woodford" during the first beverage service about 30 minutes after wheels up. Delta customer service emailed me and said that Woodford "may not be available to Comfort+". Anyone had this experience before? Is DL now ending Woodford to Comfort+ passengers and only offering in F?
Mar 22, 2019, 11:45 am
#2
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Greetings!
I was on a flight from DTW to SAN last week in Comfort+ and ordered Woodford Reserve. FA told me that they were "out of Woodford" during the first beverage service about 30 minutes after wheels up. Delta customer service emailed me and said that Woodford "may not be available to Comfort+". Anyone had this experience before? Is DL now ending Woodford to Comfort+ passengers and only offering in F?
I was on a flight from DTW to SAN last week in Comfort+ and ordered Woodford Reserve. FA told me that they were "out of Woodford" during the first beverage service about 30 minutes after wheels up. Delta customer service emailed me and said that Woodford "may not be available to Comfort+". Anyone had this experience before? Is DL now ending Woodford to Comfort+ passengers and only offering in F?
Last edited by ryandc99; Mar 22, 2019 at 11:48 am Reason: Title of thread updated. Removed comment about title.
Mar 22, 2019, 12:04 pm
#4
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Mar 22, 2019, 12:10 pm
#5
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I rarely see them run out in F, but I can also say if the FA serving C+ knows several people in F are drinking a specific drink, they may keep a few refills on standby for those passengers and tell C+ they are out. I'm assuming they would rather say they ran out to someone in C+ rather than in F.
Mar 22, 2019, 12:32 pm
#6
Join Date: Apr 2016
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Based on my experience, it is the result of catering haphazardly filling the carts. I have been on many flights where they run out of certain beverages (wine, tonic, woodford, etc). F is prioritized first, then C+ then Y. A couple of times in C+, FA's have mentioned to me, hey if you think you might want a second, I will give it to you now, since we will probably run out before we get to the back of the plane.
Mar 22, 2019, 1:03 pm
#7
Join Date: Dec 2018
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I rarely see them run out in F, but I can also say if the FA serving C+ knows several people in F are drinking a specific drink, they may keep a few refills on standby for those passengers and tell C+ they are out. I'm assuming they would rather say they ran out to someone in C+ rather than in F.
Mar 22, 2019, 2:08 pm
#9
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I rarely see them run out in F, but I can also say if the FA serving C+ knows several people in F are drinking a specific drink, they may keep a few refills on standby for those passengers and tell C+ they are out. I'm assuming they would rather say they ran out to someone in C+ rather than in F.
ive been on both sides of this: having FAs take Woodford from the next flight for me, and being told there’s none left because it was taken by the previous flight.
Mar 22, 2019, 2:25 pm
#10
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Mar 22, 2019, 2:32 pm
#11
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Mar 22, 2019, 5:16 pm
#12
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This happens a lot on flights that are double-catered, and where the first FA breaks into the second flight’s “allotment” of Woodford to serve those who want it in F/C+.
ive been on both sides of this: having FAs take Woodford from the next flight for me, and being told there’s none left because it was taken by the previous flight.
Mar 22, 2019, 6:29 pm
#13
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i don’t think this is accurate, although maybe I’m oblivious as to what goes on behind me
Mar 22, 2019, 7:08 pm
#14
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The few times I've been in C+ instead of F, the F FA served C+, and did so once they did F.