Interrupted travel - Delta comps hotel - do I earn hotel points?
Jan 31, 2019, 7:47 pm
#1
Original Poster
Join Date: Aug 2009
Programs: Delta Diamond 1MM, Marriott Plat
Posts: 503
Interrupted travel - Delta comps hotel - do I earn hotel points?
Subject line sums it up but, let's say, I get stuck overnight in Atlanta and Delta agrees to give me a hotel somewhere.
I'm wondering, is the rate Delta is paying for me going to earn me qualifying nights/hotel points at whatever chain they stick me in? Or will it be one of those "third party discount rates don't count" kind of thing? (Imagine it's a Marriott or a Hilton brand.) .
Anyone have experience?
(I'm clearly psycho about points, stuck at SNA for 7 hrs and all I care about is earning points out of it...)
I'm wondering, is the rate Delta is paying for me going to earn me qualifying nights/hotel points at whatever chain they stick me in? Or will it be one of those "third party discount rates don't count" kind of thing? (Imagine it's a Marriott or a Hilton brand.) .
Anyone have experience?
(I'm clearly psycho about points, stuck at SNA for 7 hrs and all I care about is earning points out of it...)
Jan 31, 2019, 7:51 pm
#2
Join Date: Jul 2017
Programs: Delta Platinum; Hilton Diamond; Marriot Gold
Posts: 1,118
When I was stranded in DTW overnight due to coming in 4 hours late and missing my connection, I was given a voucher for the Westin hotel attached to the airport. I had Platinum status with both Delta and SPG, but was not able to earn SPG points.
Jan 31, 2019, 7:53 pm
#3
Join Date: Jan 2004
Location: MSP
Programs: AA Plat Pto, IHG Plat, HH Gold, Hyatt Globalist
Posts: 2,538
Highly unlikely but I suspect very much property rather than chain dependent.
My only airline paid overnight was the Hampton MDW, exceeded expectations but not point earning.
My only airline paid overnight was the Hampton MDW, exceeded expectations but not point earning.
Jan 31, 2019, 8:56 pm
#4
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Probably not: no points, no elite night credit, and no status benefits are the rules with most chains, but YMMV and the individual property or front desk agent would be free to offer lounge access, upgrades, etc. as above and beyond benefits.
If you get a voucher for a decent hotel you're doing very well. If you get any comped hotel at all if the cause is weather or ATC, you're doing extremely well.
If you get a voucher for a decent hotel you're doing very well. If you get any comped hotel at all if the cause is weather or ATC, you're doing extremely well.
Jan 31, 2019, 9:02 pm
#5
Join Date: Nov 2008
Programs: DL PM, MM; Marriott Plat
Posts: 458
My experience on multiple occasions is no hotel credit for Delta paid stays. I have not used a DL reduced rate paid from my pocket so no experience but I would expect no credit in that case as well.
Jan 31, 2019, 9:40 pm
#6
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Join Date: Jul 2003
Posts: 23,057
Generally disqualified from points earning in the T&C's. Here's the section from SPG --
"However, contract rooms, rooms reserved by corporations on an ongoing basis, and master-billed rooms are not eligible to earn Points/Miles and Elite Night Credit."
"However, contract rooms, rooms reserved by corporations on an ongoing basis, and master-billed rooms are not eligible to earn Points/Miles and Elite Night Credit."
Jan 31, 2019, 10:20 pm
#7
Join Date: Dec 2006
Location: MCO
Programs: Delta 360/DM/3MM, Hilton Diamond, Marriott Ambassador
Posts: 729
This past Monday I was given a hotel voucher by Delta at the Sheraton Four Points DTW. I literally gave the woman at the front desk my voucher and she literally went through a stack of keys and gave me one that said "Distress". That was it. Simplest deal I have ever had! No points, no nights, no nothing other than a clean room and 7 hours of quality sleep!
Jan 31, 2019, 10:27 pm
#8
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Posts: 100,413
This past Monday I was given a hotel voucher by Delta at the Sheraton Four Points DTW. I literally gave the woman at the front desk my voucher and she literally went through a stack of keys and gave me one that said "Distress". That was it. Simplest deal I have ever had! No points, no nights, no nothing other than a clean room and 7 hours of quality sleep!
Didn't you need to let the hotel swipe a credit card for any additional charges such as room service and phone calls?
Jan 31, 2019, 11:20 pm
#9
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
With the vouchers that do not give points.
The one time I misconnected, I had issues finding people to help at JFK but called the Plat desk and they authorized me to just book a hotel and asked me to send in the receipt for reimbursement for the hotel and meals.
The one time I misconnected, I had issues finding people to help at JFK but called the Plat desk and they authorized me to just book a hotel and asked me to send in the receipt for reimbursement for the hotel and meals.
Jan 31, 2019, 11:22 pm
#10
Join Date: Apr 1999
Location: Montréal, Canada
Posts: 1,610
I've also spent numerous hotel nights over the years at an airline's expense. My hotel chain elite status is always recognized for benefits, but never for points.
Jan 31, 2019, 11:57 pm
#11
Join Date: Apr 2012
Location: California
Programs: DeltaSilver/MM, Marriott Platinum
Posts: 494
I stayed at the Sheraton, Tokyo Bay, on a VDB. Got no points, no benefits, just a room that smelled like smoke.
I would have thought I would get benefits, not points. I was told that was a Sheraton thing.
I would have thought I would get benefits, not points. I was told that was a Sheraton thing.
Feb 1, 2019, 12:19 am
#12
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Feb 1, 2019, 2:42 am
#13
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
During an overnight delay though ATL I was given a room at a $30/night Days Inn. Do they even offer a loyalty program?
Hindsight is that I was on work travel and I didn't think to just get our TA to put me in a proper hotel for the night I've come a long way.
Hindsight is that I was on work travel and I didn't think to just get our TA to put me in a proper hotel for the night I've come a long way.
Feb 1, 2019, 2:55 am
#14
Join Date: Mar 2010
Location: KATL
Programs: DL, WN, AA, Marriott, Hertz, National, Chic-fil-A
Posts: 234
Airlines are paying contract rates to certain hotels that do not include loyalty points. So the $120 you pay for the Hampton is probably going to cost Delta $70-80 but the cost of points is not built into that rate.
My only Delta comped hotel was in MSP due to a mechanical delay. Days Inn by the mall. Bed was so worn out that it was like sleeping in a crater.
My only Delta comped hotel was in MSP due to a mechanical delay. Days Inn by the mall. Bed was so worn out that it was like sleeping in a crater.
Feb 1, 2019, 3:05 am
#15
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