Delta same day standby - comfort upgrades?
Jan 28, 2019, 4:46 pm
#1
Original Poster
Join Date: Oct 2016
Location: Hawaii
Programs: Delta Diamond
Posts: 192
Delta same day standby - comfort upgrades?
Plat medallions
We did standby on the way home for an earlier flight today.
The GE took her time clearing all the upgrades and standbys. Like didn’t start doing the first upgrades till boarding was already into zone 2.
there were 6 comfort plus available after the comfort upgrade list cleared per the monitors.
we were #1,2,3 (2 separate reservations) on the standby list.
Instead of clearing us into that she put us into main cabin all separated. There were like 20 other standby people after us.
Any good old reason we wouldn’t have been put into comfort since we were the 1st 3 on the standby list and all the other upgrades had cleared?
We did standby on the way home for an earlier flight today.
The GE took her time clearing all the upgrades and standbys. Like didn’t start doing the first upgrades till boarding was already into zone 2.
there were 6 comfort plus available after the comfort upgrade list cleared per the monitors.
we were #1,2,3 (2 separate reservations) on the standby list.
Instead of clearing us into that she put us into main cabin all separated. There were like 20 other standby people after us.
Any good old reason we wouldn’t have been put into comfort since we were the 1st 3 on the standby list and all the other upgrades had cleared?
Last edited by cboy; Jan 28, 2019 at 5:00 pm
Jan 28, 2019, 4:53 pm
#2
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
Hard to believe there would be no one on the upgrade list given all the medallions out there through Silver.
That aside, the standard procedure is for the GA to first do all upgrades before processing standbys. So, by definition, standbys will be out of luck as far as upgrades go.
Folk will have different perspectives on whether this procedure makes sense or not. Some may say that standbys should be cleared first and then do upgrades. Others will be happy of the current order.
That aside, the standard procedure is for the GA to first do all upgrades before processing standbys. So, by definition, standbys will be out of luck as far as upgrades go.
Folk will have different perspectives on whether this procedure makes sense or not. Some may say that standbys should be cleared first and then do upgrades. Others will be happy of the current order.
Jan 28, 2019, 4:57 pm
#3
Original Poster
Join Date: Oct 2016
Location: Hawaii
Programs: Delta Diamond
Posts: 192
Hard to believe there would be no one on the upgrade list given all the medallions out there through Silver.
That aside, the standard procedure is for the GA to first do all upgrades before processing standbys. So, by definition, standbys will be out of luck as far as upgrades go.
Folk will have different perspectives on whether this procedure makes sense or not. Some may say that standbys should be cleared first and then do upgrades. Others will be happy of the current order.
That aside, the standard procedure is for the GA to first do all upgrades before processing standbys. So, by definition, standbys will be out of luck as far as upgrades go.
Folk will have different perspectives on whether this procedure makes sense or not. Some may say that standbys should be cleared first and then do upgrades. Others will be happy of the current order.
we could see the list of upgrade requests on the monitors. I was surprised too. The list for first was like 20 people but for comfort it was only 3 people.
Jan 28, 2019, 5:26 pm
#4
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Join Date: Sep 2009
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Did you ask the GA to please assign you C+ seats if possible?
Jan 28, 2019, 5:29 pm
#5
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
Weird. My last standby - I got cleared into C+. Asked agent if I could get into F but she said no (it's the rules). Instead, they cleared a deadheading pilot into F.
Upgrade list was cleared and there was 1 open seat in F.
Upgrade list was cleared and there was 1 open seat in F.
Jan 28, 2019, 5:33 pm
#6
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If you had requested the FC upgrade and were cleared onto the flight before the pilot was assigned a seat, complain to DL.
Do you know whether the pilot was on the standby list (NRSA travel) or had positive space (deadheading)?
Do you know whether the pilot was on the standby list (NRSA travel) or had positive space (deadheading)?
Jan 29, 2019, 2:17 am
#7
Original Poster
Join Date: Oct 2016
Location: Hawaii
Programs: Delta Diamond
Posts: 192
Yep. I went up while there was no one around about 1 hour before the new flight time (it was delayed 1 hour from the original time) she was absolutely unhappy and unhelpful. When I asked for our seats she said “you board with the standby boarding pass when we tell you and find out at the gate”
she called zones 1-3 then called us over the PA and said please board now. I walked past the desk and asked for our seats and she said again “just use the standby boarding pass” at this time there were still 6 open c+ seats available on the overhead monitors so we were hoping for those seats but that didn’t happen.
im just wondering if I should mention it to DL
she called zones 1-3 then called us over the PA and said please board now. I walked past the desk and asked for our seats and she said again “just use the standby boarding pass” at this time there were still 6 open c+ seats available on the overhead monitors so we were hoping for those seats but that didn’t happen.
im just wondering if I should mention it to DL
Jan 29, 2019, 7:54 am
#8
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
Pilot looked like he was deadheading due to luggage/uniform.
Jan 29, 2019, 1:14 pm
#9
Join Date: Dec 2018
Posts: 218
if you are on standby, can you really officially request an upgrade (be put on the electronic upgrade list)? yes you can ask, but is the policy that you are not on the official seat upgrade list if you are standby, then it's up to the gate agent to assign whomever they want to which seats? And would they likely assign starting in main cabin so C+ and F seats go empty if possible?
Jan 29, 2019, 1:35 pm
#10
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,342
Yep. I went up while there was no one around about 1 hour before the new flight time (it was delayed 1 hour from the original time) she was absolutely unhappy and unhelpful. When I asked for our seats she said “you board with the standby boarding pass when we tell you and find out at the gate”
she called zones 1-3 then called us over the PA and said please board now. I walked past the desk and asked for our seats and she said again “just use the standby boarding pass” at this time there were still 6 open c+ seats available on the overhead monitors so we were hoping for those seats but that didn’t happen.
im just wondering if I should mention it to DL
Jan 30, 2019, 6:52 pm
#13
Original Poster
Join Date: Oct 2016
Location: Hawaii
Programs: Delta Diamond
Posts: 192
I wonder what the rules are for SDC...like how many seats have to be available or how much time before the flight is needed to get it...they couldn't confirm us I think it was cause it was too close to the flight time but not sure.
Jun 2, 2019, 11:14 am
#14
Join Date: Mar 2017
Programs: Skymiles Gold
Posts: 643
I'm at MCO on board my plane headed to ATL. The standby's cleared before any upgrades were, including two standby's into comfort+, so I'm "stuck" in Y. They started clearing F well after they called them for boarding, same with W. Not a clue if those two were NRSE, didn't see any when I walked by.
To rub salt in the wound, they skipped Sky boarding and went from comfort+ to main cabin 1.
Big question, when can you clear from standby into comfort+ before those on the upgrade list?
To rub salt in the wound, they skipped Sky boarding and went from comfort+ to main cabin 1.
Big question, when can you clear from standby into comfort+ before those on the upgrade list?
