Delta benefits when flying with KLM?
Jan 28, 2019, 1:18 pm
#16
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
For what it is worth...Last year there were some reports (also from FB members) that seat selection in J is not possible after a certain occupancy rate.
Jan 28, 2019, 2:15 pm
#17
Join Date: Aug 2018
Location: SEA
Programs: DL DM
Posts: 292
No, the benefits don't extend to others on your reservation like they do with DL, I just learned this myself. In practice though, you should be fine with everything except seat selection & luggage, which you need to pay for.
I say this because she will be able to check in with you, go through security with you, use the lounge with you, board with you, etc.
Regarding luggage: as a DM you are entitled to Sky Team Elite Plus benefits (the same for GM/PM/DM). This provides 1 additional free checked bag over the allowance. On TATL flights this means you get two bags (as a coach pax) so you could each have one and you'd check both under your name. However, on inter-europe flights, you will only get one free bag (because the standard allowance is zero), and you'd need to pay for a second.
I say this because she will be able to check in with you, go through security with you, use the lounge with you, board with you, etc.
Regarding luggage: as a DM you are entitled to Sky Team Elite Plus benefits (the same for GM/PM/DM). This provides 1 additional free checked bag over the allowance. On TATL flights this means you get two bags (as a coach pax) so you could each have one and you'd check both under your name. However, on inter-europe flights, you will only get one free bag (because the standard allowance is zero), and you'd need to pay for a second.
Jan 28, 2019, 6:33 pm
#18
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I've found that DL status isn't always communicated correctly to KLM. Once on a KLM flight in J, I noticed the FA skipping around with meal orders and asked what was happening. I was listed as a kettle on the flight manifest, despite my status showing correctly on my boarding pass. I was crediting to DL of course and don't have a FB FF account. OTOH, on another trip, AF thought I was a 2000 (their special invitation only unpublished level), so it might just be random.
Jan 28, 2019, 7:53 pm
#19
Join Date: Jan 2014
Location: SEA
Programs: DL DM, Marriott Amb./LTP
Posts: 287
I've found that DL status isn't always communicated correctly to KLM. Once on a KLM flight in J, I noticed the FA skipping around with meal orders and asked what was happening. I was listed as a kettle on the flight manifest, despite my status showing correctly on my boarding pass. I was crediting to DL of course and don't have a FB FF account. OTOH, on another trip, AF thought I was a 2000 (their special invitation only unpublished level), so it might just be random.
Jan 28, 2019, 9:40 pm
#20
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Can you explain how to do this linking? I've never been able to figure it out.
Jan 29, 2019, 2:00 pm
#21
Join Date: Jul 2000
Posts: 3,746
Re Seats on KLM for Delta elites:
Silver and above do not have to pay the seat selection fee for normal seats - and this applies to at least one other in the same reservation, based on my experience.
Reduced price or free extra leg room, select, or economy comfort (free only for Plat and above) does not apply to anyone else in the reservation except the elite member(s).
Silver and above do not have to pay the seat selection fee for normal seats - and this applies to at least one other in the same reservation, based on my experience.
Reduced price or free extra leg room, select, or economy comfort (free only for Plat and above) does not apply to anyone else in the reservation except the elite member(s).
Jan 29, 2019, 8:30 pm
#22
Join Date: Jan 2014
Location: SEA
Programs: DL DM, Marriott Amb./LTP
Posts: 287
This is probably an op-up situation. Did other people come and board into Y after this happened? Even though the Europe biz section is adjustable, there can still be extra seats if they need one side of the aisle but not the other.
I've always heard this, but in Dec. flying AMS-TXL the gate agent came onboard and upgraded two separate Flying Blue elite members from Economy Comfort to "Europe Business" or whatever they call it.
Just looked back at my FB profile and it seems I misspoke - the accounts themselves aren’t linked. But when you have a flight booked on AF/KLM and have an FB account, you can add the flight to your FB profile using the AF/KLM confirmation number (if the flight is booked with DL or another partner, you’ll have to call to get the conf. number). In the flight details you can change where to credit miles, which should then validate SE benefits. At least that’s how I remember it happening in December.
Jan 29, 2019, 9:18 pm
#23
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732
I just went into my Delta booking for an inter-Europe KL flight and confirmed seat availability for my wife and myself at no charge. However the extra leg room seats (whatever they are called just behind business showed up as a charge for each of us << $20. I then logged into the KL site and easily brought up the res using my Delta PNR. However when it brought up the res on KL it did display in small print in the upper LH corner the actual KL record locator.This suggests to me that the reservation computers between DL and KL are linked automatically. That page on KL also confirmed free baggage allowances for each of us(.I get 2 checked bags and she gets 1 checked bag.)
Mar 18, 2019, 10:37 am
#24
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Asked a similar question on the KLM forum with no response so hoping more luck here.
Flying EZE - SCL on the KLM 789. With my PM status it's letting me select economy comfort free of charge but they want $17 for my wife (since she is only silver despite being on the same PNR). If I call, will they waive her fee or do they only provide the economy comfort benefit to the actual person who is PM (in which case I'll just suck it up and pay the $17).
Flying EZE - SCL on the KLM 789. With my PM status it's letting me select economy comfort free of charge but they want $17 for my wife (since she is only silver despite being on the same PNR). If I call, will they waive her fee or do they only provide the economy comfort benefit to the actual person who is PM (in which case I'll just suck it up and pay the $17).
Mar 18, 2019, 1:02 pm
#26
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Asked a similar question on the KLM forum with no response so hoping more luck here.
Flying EZE - SCL on the KLM 789. With my PM status it's letting me select economy comfort free of charge but they want $17 for my wife (since she is only silver despite being on the same PNR). If I call, will they waive her fee or do they only provide the economy comfort benefit to the actual person who is PM (in which case I'll just suck it up and pay the $17).
Flying EZE - SCL on the KLM 789. With my PM status it's letting me select economy comfort free of charge but they want $17 for my wife (since she is only silver despite being on the same PNR). If I call, will they waive her fee or do they only provide the economy comfort benefit to the actual person who is PM (in which case I'll just suck it up and pay the $17).
They will not waive the fee, at least in my experience. Also, the luggage benefit does not extend to anyone else but you, though she should get her Sky Team Elite luggage benefit. I believe the only benefit that extends to her (one to one guest) is lounge access, as well as being able to use priority lines/boarding with you.
Mar 18, 2019, 1:48 pm
#27
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
They will not waive the fee, at least in my experience. Also, the luggage benefit does not extend to anyone else but you, though she should get her Sky Team Elite luggage benefit. I believe the only benefit that extends to her (one to one guest) is lounge access, as well as being able to use priority lines/boarding with you.
Mar 18, 2019, 2:37 pm
#28
Join Date: Feb 2019
Programs: DL PM, HHD, MG
Posts: 162
On a related note, I had an interesting check in experience in AMS for my return flight of my DL reservation on DL metal flying with my spouse last week. Delta check in in AMS is handled by KLM, and the baggage allowance for the return flight was 2+1 in stead of 2+2 on the outbound: one extra bag for me as GM, this was extended to my wife (who does not have status but was on the same reservation) on the outbound but not the return...Also, gate agent initially did not tag our 2nd bag (we were traveling with a total of 2) as priority, and when I asked GA she said my wife was not entitled to Skypriority benefits....I had her retag the bag and put it in my name. GA also said my wife was not entitled to SP security and gate benefits. Her seating zone on the KLM issued BP labeled as Sky, but didn't have the red SP tag on it. We just ignored her and had no problem going through the SP entry, but still odd, especially since we had no such issues checking in via Air France 2 weeks ago, or out of AMS multiple times before. New policies, or just grumpy GA? I understand different benefits when flying non-DL metal, but not differences between in and outbound on DL?
Last edited by Dutch101; Mar 18, 2019 at 2:56 pm
Mar 18, 2019, 2:56 pm
#29
Join Date: Mar 2018
Programs: SkyMiles 2018 PM, 2019 PM, 2020 PM, 2021 PM, 2022 PM, 2023 PM...
Posts: 314
Last year flying as PM, I could get the EC seats for myself but not for mom on both KL and AF.
Even with empty EC seats they would not let her join me, but they did let me move back into the main cabin to join her.
Only thing I remember getting was a guest into the lounges.
Even with empty EC seats they would not let her join me, but they did let me move back into the main cabin to join her.
Only thing I remember getting was a guest into the lounges.
Mar 18, 2019, 3:11 pm
#30
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Right, because this is a Sky Team Elite Plus benefit. The key thing when traveling on a ST partner as a medallion is to look at the Sky Team Elite/Elite + benefits and not at the Delta benefits. Delta benefits only apply when flying Delta.