Delta Delay Rerouting Rules
#1
Original Poster
Join Date: Nov 2018
Location: San Francisco
Programs: DL
Posts: 466
Delta Delay Rerouting Rules
A solid amount of flights out of SFO end up delayed for various SFO things; ATC congestion, bad weather, etc. On DL, almost every delay triggers the “select alternate flight” feature of the app.
I’ve used this feature several times to get more MQMs/MQSs but I’m curious where the rules for what you can re-route to come from.
For example, I once changed SFO-BOS to SFO-LAX-JFK-BOS. (DL then paid me 10k miles to switch back to SFO-BOS because of overbooking.) How does the app decide what routes I’m allowed to select?
Also, is it ever possible to add a stopover? In my current changed routing, I changed SFO-SEA-CVG to SFO-SEA-ATL-CVG. But would it ever be possible to add a stopover in SEA?
I’ve used this feature several times to get more MQMs/MQSs but I’m curious where the rules for what you can re-route to come from.
For example, I once changed SFO-BOS to SFO-LAX-JFK-BOS. (DL then paid me 10k miles to switch back to SFO-BOS because of overbooking.) How does the app decide what routes I’m allowed to select?
Also, is it ever possible to add a stopover? In my current changed routing, I changed SFO-SEA-CVG to SFO-SEA-ATL-CVG. But would it ever be possible to add a stopover in SEA?
#2
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
that said, if you were rebooked onto the SEA-ATL redeye, you might have a case for a morning flight as long as you were explicitly willing to pay for overnight accommodations
I make that last point from experience: a couple years ago I booked a sunrise BWI-ATL-SEA at ~T-15 hrs when there was a weather waiver in place for the next day ... went directly to DCA, asked for either of the two remaining ATL flights and the earlier ATL-SEA (763 with lie-flats) in the morning; counter agent quickly confirmed me on the later flight once I said I already had a hotel reservation
Last edited by jrl767; Jan 11, 2019 at 8:53 pm