Refundable fare question
Dec 11, 2018 | 11:49 am
#16
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,887
I know you're being tongue-in-cheek, but there WAS another way to view seatmaps on AA.com that Mr. Hayes didn't avail himself of. (That said, I personally still don't think he was in the wrong). There is no other way to view the fare rules on AA.com. So perhaps the more simple answer to "why" is -- AA sucks.
Dec 11, 2018 | 3:18 pm
#17
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
I know you're being tongue-in-cheek, but there WAS another way to view seatmaps on AA.com that Mr. Hayes didn't avail himself of. (That said, I personally still don't think he was in the wrong). There is no other way to view the fare rules on AA.com. So perhaps the more simple answer to "why" is -- AA sucks.