Whatever you do, Ms. Redcoat - Don't lie to me - SBN
Oct 16, 2018, 9:10 am
#16
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Oct 16, 2018, 9:30 am
#17
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Yes, so you would have been late even if the plane had arrived a bit later, because the gate wasn't available when it was meant to have been. These things happen. Maybe another plane had whatever delay pushing back from the gate. Sounds like the red coat told you the truth.
Oct 16, 2018, 9:50 am
#18
Suspended
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
While I like the Delta/ DGS staff at SBN they seem to be quite short handed just now. Do keep in mind there is a massive labor shortage right now in the South Bend area.
Oct 16, 2018, 10:08 am
#19
FlyerTalk Evangelist
Join Date: May 2000
Location: TPA for now. Hopefully LIS for retirement
Posts: 13,704
Oct 16, 2018, 10:20 am
#20
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Oct 16, 2018, 10:36 am
#21
Join Date: Nov 2010
Location: SLC
Programs: DL DM and 1.5 MM, UA GM, HH DM
Posts: 283
There is no proof the Red coat lied. I wait for planes every week when flights arrive early, frustrating, but it happens all the time and that does not mean the RC was not telling the truth...
Oct 16, 2018, 11:02 am
#22
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
You and others keep saying that. However it is a lie. Even if the plane arrived on time there would have been no gate. The flight at the gate they were scheduled to arrive at, wasn't scheduled to depart till after the scheduled arrival. Physically not possible. Instead agent lied and said because you were early no gate available. Again, even if they had arrived on time or a few minutes late there would've been no gate.
Oct 16, 2018, 5:42 pm
#23
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,003
While the Red Coat did not lie, the Red Coat also did not offer an explanation. It sounds like the gate is deliberately double-booked at that time of day. It is one thing if something unplanned happens that prevents a gate from being available on arrival, but quite another if the schedule itself indicates that there will be no chance of the gate being available on arrival.
Oct 16, 2018, 6:35 pm
#24
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,543
Time to lock this up.
Obscure2k
Delta Moderator
Obscure2k
Delta Moderator