Delta.com login issues
#4
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
I can't login either since they changed the login page. Several other people having the same problem here: Did Delta Just Overhaul Their Website Again?
Good to give this its own thread tho, since many people won't find it otherwise.
So far the only solution is tricking DL to give you the old version of the site.
Good to give this its own thread tho, since many people won't find it otherwise.
So far the only solution is tricking DL to give you the old version of the site.
#5
Original Poster
Join Date: Dec 2006
Location: Seattle
Programs: Delta 1MM/DM, *wood Lifetime Gold
Posts: 285
I can't login either since they changed the login page. Several other people having the same problem here: Did Delta Just Overhaul Their Website Again?
Good to give this its own thread tho, since many people won't find it otherwise.
So far the only solution is tricking DL to give you the old version of the site.
Good to give this its own thread tho, since many people won't find it otherwise.
So far the only solution is tricking DL to give you the old version of the site.
EDIT: NM, I see that deleting your cookies might end up giving you the 'old' version of the page which has no issues.
#6
Join Date: Feb 2007
Location: SJC, SFO
Programs: Delta DM, IHG Spire, Hertz PC, H.com Gold^3, lowly something on others...
Posts: 1,260
The new landing page UI is buggy as it can be and you are not the only one having log issue. I've never hated an UI change as much as this. The issue is that the only land page changed, the rest of pages are still using old UI, so it's not a seamless experience at all...
#7
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,052
I haven't been able to book tickets for last couple hours. It keeps erroring out on both app and m.delta.com (on phone so haven't tried desktop version). One time it'll at least pull fares and flight options, next it won't even do that.
#8
Join Date: Nov 2016
Location: SFO
Programs: Hilton Diamond, Marriott Gold, IHG Plat
Posts: 756
The new login just does not work for me in Chrome last few days. Even tried disabling all extensions and blockers. I only managed to get the old login in safari once the other day. You would think Delta IT would roll this back until they fix the issue.
#10
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,206
Got the new login page at home yesterday... had to reload it several times before it would function.
Had the old login earlier this morning and worked fine. Just went back and got the 'new and improved' login page, and it took a while to load but eventually worked. Don't they test this crap? Talk about the most basic functionality... to be able to log in so you can buy or do anything with tickets. Why did they even change it? Looks like part of the continued effort to make websites crappier and have more empty/wasted space for everything.
Had the old login earlier this morning and worked fine. Just went back and got the 'new and improved' login page, and it took a while to load but eventually worked. Don't they test this crap? Talk about the most basic functionality... to be able to log in so you can buy or do anything with tickets. Why did they even change it? Looks like part of the continued effort to make websites crappier and have more empty/wasted space for everything.
#12
Join Date: Jan 2013
Location: Orange County, CA (SNA)
Programs: Delta - PM , MM; Hilton - Diamond, Marriott - Peon
Posts: 911
Anyone seen this?
I have my DL# and p/w stored so I just click logon. The stored URL I have used for years is: https://www.delta.com/custlogin/loginPage.action
Then the site populates the browser with this: https://www.delta.com/login/loginPage?refreshURL=null
And finally craps out with a 404 error becasue the site www.delta.comnull is garbage. Happens on IE and Firefox. It has however logged me in, as if I go to the link again I get straight in and see my stuff.
I really dislike what they have done to 'improve' the site also. The drop down menus are a mess, if I don't move the mouse exactly right then the dropdown is replaced with the one for an adjacent menu. Very poor design.
I have my DL# and p/w stored so I just click logon. The stored URL I have used for years is: https://www.delta.com/custlogin/loginPage.action
Then the site populates the browser with this: https://www.delta.com/login/loginPage?refreshURL=null
And finally craps out with a 404 error becasue the site www.delta.comnull is garbage. Happens on IE and Firefox. It has however logged me in, as if I go to the link again I get straight in and see my stuff.
I really dislike what they have done to 'improve' the site also. The drop down menus are a mess, if I don't move the mouse exactly right then the dropdown is replaced with the one for an adjacent menu. Very poor design.
#13
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
Anyone seen this?
I have my DL# and p/w stored so I just click logon. The stored URL I have used for years is: https://www.delta.com/custlogin/loginPage.action
Then the site populates the browser with this: https://www.delta.com/login/loginPage?refreshURL=null
And finally craps out with a 404 error becasue the site www.delta.comnull is garbage. Happens on IE and Firefox. It has however logged me in, as if I go to the link again I get straight in and see my stuff.
I have my DL# and p/w stored so I just click logon. The stored URL I have used for years is: https://www.delta.com/custlogin/loginPage.action
Then the site populates the browser with this: https://www.delta.com/login/loginPage?refreshURL=null
And finally craps out with a 404 error becasue the site www.delta.comnull is garbage. Happens on IE and Firefox. It has however logged me in, as if I go to the link again I get straight in and see my stuff.
I just logged in with the Network tab turned on in Developer Tools and the URL that it POSTs to is https://www.delta.com/login/login/loginCustomer so you could try updating your saved site info and see if that helps?
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Incidentally for anyone who was having trouble logging in with the "Whoops your credentials are wrong" message, that seems to have been fixed for me and I am able to login even to the new-style login page without having to delete cookies. So at least there's that.
#14
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
Thanks! Me too! Successful login for the first time in 2 weeks!
#15
Join Date: Jan 2013
Location: Orange County, CA (SNA)
Programs: Delta - PM , MM; Hilton - Diamond, Marriott - Peon
Posts: 911
Zorak, thanks for the info. I will let you know what happens, but right now I get this when I access that URL.
THANKS FOR YOUR PATIENCE
We’re experiencing temporary technical issues serving our customers on delta.com and the Fly Delta mobile app. We apologize for the delay, and are working to restore the site as quickly as possible. Some suggestions for your consideration:- This page refreshes itself every 15 seconds, or you may try again later to complete your intended task.
- If you’re checking in, an agent will be happy to assist you at the airport.
- If you’re booking a flight or modifying an existing flight, please try again soon.
- For immediate assistance, you may contact a Delta representative at 1-800-221-1212, or via @Delta on Twitter.