Contacting a specific Sky Club directly
#1
Original Poster
Join Date: Aug 2015
Location: DCA
Programs: DL DM, HHonors Diamond, Hertz PC
Posts: 170
Contacting a specific Sky Club directly
Hi all - question.
I am flying with my mother from BWI to GUA today. Weather has messed up our flights - I was able to get her on an earlier flight, but I'm still on the delayed DL1271.
Here's my question. I'm skyclub member with 'companion pass' or whatever its called, so I can get two people to come in with me.
I fully understand this is outside standard operating procedure - but I was wondering if there was a way to call the club and ask if they would let her ahead of my arrival to ATL.
Again - I get this is me asking a favor of the SC but can't see that there's any public phone numbers to contact them to ask.
Just trying to do something nice for my mom during her several hour layover. No major deal if it doesn't work but just trying to see. Thx for any advice -
I am flying with my mother from BWI to GUA today. Weather has messed up our flights - I was able to get her on an earlier flight, but I'm still on the delayed DL1271.
Here's my question. I'm skyclub member with 'companion pass' or whatever its called, so I can get two people to come in with me.
I fully understand this is outside standard operating procedure - but I was wondering if there was a way to call the club and ask if they would let her ahead of my arrival to ATL.
Again - I get this is me asking a favor of the SC but can't see that there's any public phone numbers to contact them to ask.
Just trying to do something nice for my mom during her several hour layover. No major deal if it doesn't work but just trying to see. Thx for any advice -
#2
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,942
I'd try contacting Twitter to see if they can pass a message to a Sky Club (picking a specific one may help), and sending your mom a screenshot of your digital membership card off your phone. If she has that plus your travel details/PNR information and they can see you're inbound (and continuing on together)... maybe?
Dunno if it'll work but that's what I'd try in that situation anyway...
Dunno if it'll work but that's what I'd try in that situation anyway...
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Very unlikely that this will work. Regretably, there is so much (attempted) fraud by cheapskates trying to beat the day pass fees, that SC policy is relatively rigid and the SC reception people are putting themselves on the line.
This isn't to say that your mom won't succed. Just that the two of you have to plan on a "no" even if someone else at DL says Yes. Why not give her your card along with your PNR and e-ticket number written out and an explanation from you that you were involuntarily separated. If that doesn't work, just have your mom purchase the day pass and she can still have some relief while waiting.
This isn't to say that your mom won't succed. Just that the two of you have to plan on a "no" even if someone else at DL says Yes. Why not give her your card along with your PNR and e-ticket number written out and an explanation from you that you were involuntarily separated. If that doesn't work, just have your mom purchase the day pass and she can still have some relief while waiting.
#4
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,942
This isn't to say that your mom won't succed. Just that the two of you have to plan on a "no" even if someone else at DL says Yes. Why not give her your card along with your PNR and e-ticket number written out and an explanation from you that you were involuntarily separated. If that doesn't work, just have your mom purchase the day pass and she can still have some relief while waiting.
#5
Original Poster
Join Date: Aug 2015
Location: DCA
Programs: DL DM, HHonors Diamond, Hertz PC
Posts: 170
I appreciate this feedback -
Thank you. I ended up buying her a day pass -
Fully realize it wasn't an especially reasonable request to begin with - but when it comes to your parents, you do what you can.
Thank you. I ended up buying her a day pass -
Fully realize it wasn't an especially reasonable request to begin with - but when it comes to your parents, you do what you can.
#6
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
Good move on your part. You’ve saved her the potential embarrassment of being turned away from the Sky Club.