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-   -   Why did the captain do this? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1921729-why-did-captain-do.html)

jetsfan92588 Jul 26, 2018 5:43 pm


Originally Posted by readywhenyouare (Post 30016691)


A flight attendant can most certainly overrule a captain. If the flight attendant smells alcohol on the Captain's breath should he/she just get out of the way and let them into the flight deck?

I don't know why we keep going down this line. I'm not saying the FA never has authority to overrule the captain. What you stated, as a basis for the fact that the FA can overrule a captain, is the fact that a GA can overrule a captain. What I was saying in my post is that, just because someone can overrule a captain, doesn't mean an FA can overrule a captain.

jetsfan92588 Jul 26, 2018 5:46 pm


Originally Posted by LARobinson (Post 30016967)

not sure I understand your question.
i know for a fact that the action of the captain cost me time and money and I know for a fact it cost Delta money.
i think what he did was stupid and it seemed as if the FA and the other pax did also, it wasn’t for safety, if it was he would have told us to leave our carry on’s and get off quickly, and he would have let the FA know what was happening.

(emphasis added)

So, did the captain tell the FA why he was making everyone get off the plane? And if he didn't, you're not concerned about the fact that the FA, not knowing why a captain was taking this drastic step, decided to overrule him?

LARobinson Jul 26, 2018 6:04 pm


Originally Posted by jetsfan92588 (Post 30017074)
(emphasis added)

So, did the captain tell the FA why he was making everyone get off the plane? And if he didn't, you're not concerned about the fact that the FA, not knowing why a captain was taking this drastic step, decided to overrule him?

He didn’t tell her initially, and my concern would be why he didn’t if he has a legitimate reason.

gooselee Jul 26, 2018 6:07 pm


Originally Posted by LARobinson (Post 30016967)
i know for a fact that the action of the captain cost me time and money and I know for a fact it cost Delta money..

If the captain knew there was something wrong that would have risked a larger failure in the air, wouldn't NOT deplaning have potentially cost you and Delta even more time and money, or worse?

What many of us are saying is that in the absence of knowing all the facts, sometimes you need to have some trust in the people who are actually in a position to know more than you. This applies to both the FA and the pax.

This is separate from the discussion of whether the FA or captain acted appropriately/professionally.

We will probably never know if the captain was "right" to deplane, but based on everything you've said and repeated here, I very much think the FA was unprofessional in her actions, regardless of whether they were justified.

gooselee Jul 26, 2018 6:08 pm


Originally Posted by LARobinson (Post 30017122)

He didn’t tell her initially, and my concern would be why he didn’t if he has a legitimate reason.

This nicely avoids jets fan's second question.

BerenErchamion Jul 26, 2018 6:11 pm


Originally Posted by gooselee (Post 30017132)
If the captain knew there was something wrong that would have risked a larger failure in the air, wouldn't NOT deplaning have potentially cost you and Delta even more time and money, or worse?

What many of us are saying is that in the absence of knowing all the facts, sometimes you need to have some trust in the people who are actually in a position to know more than you. This applies to both the FA and the pax.

This is separate from the discussion of whether the FA or captain acted appropriately/professionally.

We will probably never know if the captain was "right" to deplane, but based on everything you've said and repeated here, I very much think the FA was unprofessional in her actions, regardless of whether they were justified.

"I was inconvenienced by this thing that happened; therefore, there was no reason for this thing that happened to have happened."

I'm starting to wonder if maybe OP is a DYKWIA type.

TBD Jul 26, 2018 6:39 pm

Many of the pilots may have come from the military, but Delta is not the military. Absolute respect for "the hierarchy" is asinine.. If there was indeed a real emergency, the Captain should have informed the crew before he, himself, walked off the plane.

Emergency or not, the Captain was wrong.

NoleATL Jul 26, 2018 7:13 pm

Interesting. I was on 426 ATL MSP yesterday evening and after some of the pre boards, somehow boarding was stopped by someone on plane... not sure if pilot or FA. We were waiting next to podium and waiting for SKY to be called and stood there for a good 10 minutes after boarding started. Folks were backed all the way up the jetway. The gate agent got on the phone to someone and was somewhat emotionally telling the party on the other end that "someone" stopped boarding and she needed someone to intervene. We ended up departing 17 minutes (officially) late but was really longer and didn't take off until 40 minutes late. I wonder if there is some sort of grievance slow down going on?

ATOBTTR Jul 26, 2018 7:43 pm


Originally Posted by TBD (Post 30017205)
Many of the pilots may have come from the military, but Delta is not the military. Absolute respect for "the hierarchy" is asinine..

CRM on military jets, at least within the US Air Force (I can't speak for other branches or nations), is in-line with what you'd see on a commercial jet among western airlines with modern CRM practices and rank (hierarchy) is not the be-all-end-all.


Originally Posted by TBD (Post 30017205)
If there was indeed a real emergency, the Captain should have informed the crew before he, himself, walked off the plane.

Emergency or not, the Captain was wrong.

Except, there wasn't a "real emergency". The plane was parked at the gate, with the door open and the jetway still attached. For all you know, the Captain was going up the jetway to talk to the GA about the decision, probably a reasonable action in this circumstance.

linnet Jul 27, 2018 2:50 am

Keep in mind no one wants a panic. If the issue was serious but not immediate danger it makes sense for the pilot to ask everyone to get off the plane due to 'comfort' as it is more likely not to incite a panic and any kind of emergency evacuation carrys a high risk of injured passengers from the panic.
Whatever happened might have only had the potential to turn into an emergency in the air or it might have been a slowly developing issue that might turn the environment into a danger once x happens.
I trust the pilot to know more about technical failure - even of the HVAC than the FA.
And while a technical error situation might frustrate me and might inconvenience me I'd rather the pilot takes a cautious approach and not fly with a plane with problems.

The most likely way to figure out how serious the situation was from our position would probably be figuring out if and when that flight actually left the gate and if it was still the same plane. A longish delay might mean mechanics fixing the issue (and depending on the issue passengers might not be allowed to be on the plane during the repair) a full cancelation or change to another plane will also vindicate the pilots decision.
I get the OP was inconvenienced AMD rebooked but I wouldn't blame the captain without knowing a lot more about at least the fate of the original flight

CPMaverick Jul 27, 2018 3:03 am

Just a guess (like everyone else here :p), but I would bet the pilot told the GA to wait on boarding and the GA boarded anyway. Then the pilot decided to prove a point.

BerenErchamion Jul 27, 2018 6:05 am


Originally Posted by linnet (Post 30018043)
Keep in mind no one wants a panic. If the issue was serious but not immediate danger it makes sense for the pilot to ask everyone to get off the plane due to 'comfort' as it is more likely not to incite a panic and any kind of emergency evacuation carrys a high risk of injured passengers from the panic.

Several of us have tried to explain this. The anti-intellectual "I know more than the experts!" Archie Bunker/Donald Trump types don't care.

readywhenyouare Jul 27, 2018 6:28 am


Originally Posted by BerenErchamion (Post 30018349)
Several of us have tried to explain this. The anti-intellectual "I know more than the experts!" Archie Bunker/Donald Trump types don't care.

That is a bit much. You don't know anyone here and you shouldn't be calling people names. Thankfully the Delta moderators take a much more active approach than omni/pr. I suggest you don't call people "sociopaths" like you did on the WN on and OMNI threads. :td:

jetsfan92588 Jul 27, 2018 6:53 am


Originally Posted by TBD (Post 30017205)
Many of the pilots may have come from the military, but Delta is not the military. Absolute respect for "the hierarchy" is asinine.. If there was indeed a real emergency, the Captain should have informed the crew before he, himself, walked off the plane.

Emergency or not, the Captain was wrong.

First, in every organization, there is someone that has authority to make determinations despite the objections of people below them. For the people below them to air their grievances to third parties is inappropriate - whether it's a military-like structure or not. No one is saying that the FA has to sit down and shut up. But you take your concerns up the chain internally, not make them public. Absent extraordinary circumstances (and a flight being delayed/canceled is simply not that big of a deal in air travel), you don't go public with your disagreement of the ultimate decisions.

Second, I would disagree that in an emergency the captain's actions were wrong, as it seemed his primary goal (if this was an emergency) was to protect the passengers. From the OP, it didn't seem like he was trying to escape while leaving everyone else on the plane, as your post implies.

Third, I'm pretty sure no one has said that the captain's actions in this circumstance were not wrong. No one knows exactly what has happened. However, just because the captain was wrong, doesn't mean the FA was not also wrong. Even if the reason the captain did this was because he was lazy and wanted to time out so he could go have drinks at a bar, the FA's actions were still wrong.

pvn Jul 27, 2018 8:50 am


Originally Posted by readywhenyouare (Post 30018407)
That is a bit much. You don't know anyone here and you shouldn't be calling people names. Thankfully the Delta moderators take a much more active approach than omni/pr. I suggest you don't call people "sociopaths" like you did on the WN on and OMNI threads. :td:

Ah, the armchair airline CEO takes issue with someone calling out people who think they know more than the experts? Didn't see that one coming.


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