Westjet operated, Delta marketed flight
#46
Join Date: Jan 2018
Programs: AF/KL Gold, DL Diamond, Hertz PC, Bonvoy Gold Elite; Hilton Gold
Posts: 997
WS V class baggage fee (DL award ticket)
I have an upcoming WS coded flight in V class (WS-V) issued on 006 DL stock as an award ticket. What fare tier does Westjet consider V class for the sake of baggage fees?
#47
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,057
V looks to be their award booking class (and there is only one). Your email receipt should indicate the luggage fees. I tried a dummy award booking on delta.com for WS flight and it showed 1st bag free for a passenger with no status and 1st and 2nd free for myself (DL Plat).
Last edited by xliioper; Jul 2, 2020 at 9:05 am
#48
#49
Join Date: Mar 2014
Location: YYZ
Programs: Skymiles GM, UA Silver, Marriott Titanium, National EE, Hertz 5*
Posts: 383
Has anyone flown a DL codeshare on a WS operated flight and had a hard time getting there baggage fees refunded? Apparently whatever agreement between DL and WS that existed before has expired, so you can't just go to the main counter and show proof of status in order to get the baggage fees waived. And I'm getting a lot of conflicted messaging about whether Delta will or will not refund my baggage fee paid to WS on check-in.
#50
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Has anyone flown a DL codeshare on a WS operated flight and had a hard time getting there baggage fees refunded? Apparently whatever agreement between DL and WS that existed before has expired, so you can't just go to the main counter and show proof of status in order to get the baggage fees waived. And I'm getting a lot of conflicted messaging about whether Delta will or will not refund my baggage fee paid to WS on check-in.
Who said it ended? Not all WS employees even knew there was a fee waiver.
#51
Join Date: Mar 2014
Location: YYZ
Programs: Skymiles GM, UA Silver, Marriott Titanium, National EE, Hertz 5*
Posts: 383
Subsequent email and call said that they couldn't reimburse me. Obviously, WS is not an area of expertise for most customer service agents, so trying to see what others' experiences are like before I try HUCA.
#53
Join Date: Mar 2014
Location: YYZ
Programs: Skymiles GM, UA Silver, Marriott Titanium, National EE, Hertz 5*
Posts: 383
Yes, I am making an assumption there. I'm not really concerned with what happens on their back-end though, as long as I can get my medallion benefits (e.g. waived baggage fees) for flying a Delta coded flight.
#54
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
It was/is simply a waiver. You get it when checking in the bags, not by paying and going to another counter to get a refund.
#56
#57
Join Date: Mar 2014
Location: YYZ
Programs: Skymiles GM, UA Silver, Marriott Titanium, National EE, Hertz 5*
Posts: 383
Finally got my baggage fee paid to WestJet for a DL marketed flight reimbursed by Delta for my flight on July 1...
After I had 100% forgotten and given up on it in mid-July, I got an email responding mid-October telling me they'd issue me a cheque for the amount, and finally got the actual cheque today.
Somebody decided to send me USD instead of CAD.... I'm fine with this.
Can't wait for the JV to formally grant the free baggage Medallion benefit when flying WestJet metal...
After I had 100% forgotten and given up on it in mid-July, I got an email responding mid-October telling me they'd issue me a cheque for the amount, and finally got the actual cheque today.
Somebody decided to send me USD instead of CAD.... I'm fine with this.
Can't wait for the JV to formally grant the free baggage Medallion benefit when flying WestJet metal...
#58
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
787s have Business and Premium cabins; 737s have Premium but to my understanding only very few have been reconfigured with the new 2x2 configuration (proper 2 by 2 without the middle seat blocked as a table) to date.
#60
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027