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Why do we accept so few Comfort+ seats on DL planes?

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Why do we accept so few Comfort+ seats on DL planes?

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Old Jan 12, 2018, 6:32 pm
  #46  
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Sorry to keep spamming this thread - but the other thing that blows my mind is that the planes Delta tends to use for longer - by domestic standards - hauls (739, A321, and some 757s) have the lowest C+ and premium seat ratio while short haul planes have the highest. I literally don't understand Delta's fleet strategy as it is the opposite of what I would expect. I know some of this has to do with when cabin refreshes, etc take place - but still, it is literally the exact opposite one would expect.



Code:
Plane            C+    F     Y      C+%    Premium%  Most common routes
UA739            51    20    96     31%    43%       Short and long routes 
E175:*           20    12    76     26%    42%       Short, some thin long routes 
UA320            42    12    96     28%    36%       Short and long routes 
B717             20    12    78     18%    29%       Short routes
MD88             25    16    108    17%    28%       Short routes
MD90             25    16    119    16%    26%       Short routes
A321:            29    20    143    15%    26%       Short and long routes
B752**           29    20    149    15%    25%       Short and long routes
A319             18    12    96     14%    23%       Short and long routes
B739             21    20    139    12%    22%       Long routes
A320***          18    16    123    11%    22%       Short and long routes


* Generous C+ is mostly due to union rules - but still
** Took the 752 with more C+ seats that most are getting reconfiged to (but fewer and much worse F)
*** Picked the cabin they are standardizing to on refreshes

Can anyone explain this fleet strategy to me?

Last edited by ethernal; Jan 12, 2018 at 7:03 pm Reason: Adding UA for comparison + fixed numbers per below poster
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Old Jan 12, 2018, 6:55 pm
  #47  
 
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When DL announced they were adding C+, AA didn't have it and UA was going through the merger and it wasn't a sure bet that CO management wanted to keep it. Also, since they introduced C+, they have added seats to the 737-800, MD88 MD90, 717, E175 and CR7. The A321 has 29 seats, not 18 and the E175s have 20 on CP and OO at least.

Also, it's not like we can tell any airline how to configure their planes; we can buy and not buy based on their configurations (i.e. I refuse to fly on a 10 across Y 777).

Last edited by SJC ORD LDR; Jan 12, 2018 at 6:57 pm Reason: 2nd para
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Old Jan 12, 2018, 7:19 pm
  #48  
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Originally Posted by SJC ORD LDR
The A321 has 29 seats, not 18 and the E175s have 20 on CP and OO at least.
Fixed - sorry about that. Blame SeatGuru on the E175 - blame me for the A321. E175 is generous only because of union rules (76 seat cap.. might as well use the space).

Originally Posted by SJC ORD LDR
When DL announced they were adding C+, AA didn't have it and UA was going through the merger and it wasn't a sure bet that CO management wanted to keep it. Also, since they introduced C+, they have added seats to the 737-800, MD88 MD90, 717, E175 and CR7.
This is true, except the legacy airlines that did not have a Y+ product had much more generous coach seating (always at least 32", sometimes 33"). Now the market is "Y+" at 34-35" and "Y" at 30-31". There were some exceptions here, but that was the rule. For the most part, airlines made room for Y+ by shrinking Y seat pitch. I'm sure there are exceptions, but I can't think of any planes where airlines netted down more than 1 row to make their Y+ cabins. Delta wants the best of both worlds by shrinking Y seat pitch and also not having a lot of Y+...

As a prototypical example - when AA redid their 757s with MCE, they took out 2 first class seats, shrunk their Y pitch from 32-33" to 31", and only lost a total of 2 seats.

Also, it's not like we can tell any airline how to configure their planes; we can buy and not buy based on their configurations (i.e. I refuse to fly on a 10 across Y 777).
Agreed - I'm just shocked/confused is all.. and surprised I don't hear more people complain about it.
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Old Jan 12, 2018, 7:40 pm
  #49  
 
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Originally Posted by ruckzac
I hear you. I've always wondered why flight attendants are required to announce the selection of booze available on early morning flights. If you're drinking that early, you don't need an announcement to know they serve alcohol...
🤣 Or maybe you're just not getting with the destination time zone?
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Old Jan 13, 2018, 10:01 am
  #50  
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If I recall correctly, I don't think AA MCE even means extra legroom or free booze. Its just more favorable location in the cabin and maybe some exit rows. An exit row on Delta doesn't necessarily mean its Comfort+.
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Old Jan 13, 2018, 10:50 am
  #51  
 
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Originally Posted by jackvogt
If I recall correctly, I don't think AA MCE even means extra legroom or free booze. Its just more favorable location in the cabin and maybe some exit rows. An exit row on Delta doesn't necessarily mean its Comfort+.
MCE on AA does mean extra legroom, but no free booze. It includes exit rows, plus the dedicated MCE section at the front of economy for planes that have this section. In addition, there is a separate preferred section with standard legroom. Customers without elite status can buy up to either type of seat.
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Old Jan 13, 2018, 10:51 am
  #52  
 
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Originally Posted by jackvogt
If I recall correctly, I don't think AA MCE even means extra legroom or free booze. Its just more favorable location in the cabin and maybe some exit rows. An exit row on Delta doesn't necessarily mean its Comfort+.
Extra legroom is about all MCE passengers get. In fact, AA dubs some of their exit row seats in the middle of the plane as "Main Cabin Extra." You're right that they don't get free booze, though.
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Old Jan 13, 2018, 3:07 pm
  #53  
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Originally Posted by ethernal
Does anyone actually value free drinks in C+ on anything but leisure trips with friends/SO/family? The last thing I want to do when I'm flying home for work is to sit and have a drink by myself - drinking by yourself just sounds depressing. To each their own I suppose - I just can't imagine that one free drink (I know you can technically ask for more, but it's awkward in coach) is actually valued by most regular travelers.
As long as I won't be driving upon arrival, I do. And many of my flights are short enough that one drink is all I'm having anyway.
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Old Jan 13, 2018, 4:47 pm
  #54  
 
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Originally Posted by ethernal
... In addition, due to Delta's choice for exit row config on the 737-9, there are really only 8 exit row seats instead of 12 like on AA/UA. Small but further constrains the "usable seat" selection.
You'll find plenty of FTers who will agree that DL's 739s are the worst. Just awful. And two of the 8 exit seats are, IMO seriously uncomfortable as they are maybe 16" wide and have no window-side armrest.

DL has increased the C+ section to 36 C+ on the 738. A year or two ago they increased the MD90/MD88s to 25 from 15, so their market data must be supporting modest increases. I just assume that in the case of the 739, they've shoehorned in the max number of seats, and would have to sacrifice a row of Y- to get a larger C+ section (which I'd be all for). The 739 should have a ratio closer to 20-25% IMO.

12.5% 320K (worst)
12.75% 320M
13.12% 739
15% A319
15.2% 753
16% 737-7
16.2% 752H
17.6% MD90
16.85% A321
18.8% MD88
20.4% 717
25% 738 (best mainline)
26.6% CR7 (except one variant)
31.25% CR9, E175 (best overall ratio)

Dishonorable mention:
0.0% CR2 (no, the front row isn't really C+, even if the map says it is)

At some point maybe I'll refigure the above adding in exit row seats to be a better apples:apples with UA. But gotta dash for now.
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Old Jan 14, 2018, 8:06 am
  #55  
 
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Originally Posted by davetravels
There'z no such thing as a comfortable seat on a B739 - - - even in F.

<Ask Bubba>
I flew on a 737-900 yesterday LAS-SLC. I had an FCM seat. The flight was sold out, and it had that cattle car feeling, even in row 1. My onward flight was on a reconfigured 757, and that felt spacious compared to the 737-900.
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Old Jan 14, 2018, 9:22 am
  #56  
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Originally Posted by Bretmd


MCE on AA does mean extra legroom, but no free booze. It includes exit rows, plus the dedicated MCE section at the front of economy for planes that have this section. In addition, there is a separate preferred section with standard legroom. Customers without elite status can buy up to either type of seat.
In the end, if all one cares about is the extra legroom, it seems rather silly to book away from DL when you could just select an Exit Row seat on DL and basically get the same MCE product you would have gotten on AA (or UA). From my experiences, the exit row seats actually have more legroom than C+.
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Old Jan 14, 2018, 1:30 pm
  #57  
 
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I am DM and I only fly DL because it's very punctual. The upgrade is just a giant mess. OP is right, the higher the status you achieve, the worse seat you get. Either stupid middle seat no one wants, or back of the plane. I lost count of times I get "upgraded" to C+ middle, then by the time I call in to pull myself back out, my original decent seat was gone, so it was either C+ middle or back of the plane... I am not sure if I am in the minority - but they need to add another upgrade opt-in option for middle seat, so we can opt in for window and aisle but opt out on middle.

If you are steamed about this, wait until you see TPAC flights where they shove all the elites to the front middle C+ seat and random passenger that booked on Delta on super cheap fare get to have empty seat next to him/her or an entire empty row to him/herself.

Delta's seat strategy for non-frequent flyer is best served when you buy the cheapest ticket and don't select seats and wait at the gate for seat. By then, all the elites are pushed to the front or C+ and you get to take their original Preferred seats. I've lost my row 44 seat on 777 countless times that way.

Last edited by wlau; Jan 14, 2018 at 1:36 pm
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Old Jan 14, 2018, 1:33 pm
  #58  
 
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Originally Posted by ND76
I flew on a 737-900 yesterday LAS-SLC. I had an FCM seat. The flight was sold out, and it had that cattle car feeling, even in row 1. My onward flight was on a reconfigured 757, and that felt spacious compared to the 737-900.
I think I was on the same flight as you.... Because of CES, there were a ton of DMs on that flight. Most everyone in C+ was DM and I saw more DMs in the back. The new 739 are very tight. the only good thing is the tray table has a very well design joint so it's very stable. I was working on my presentation for this week and was able to type comfortably without the tray table bouncing too much. It was large enough that i was able to fit a drink next to it without feeling like I was gonna spill the drink on my neighbor.
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Old Jan 14, 2018, 1:40 pm
  #59  
 
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Originally Posted by RaflW
You'll find plenty of FTers who will agree that DL's 739s are the worst. Just awful. And two of the 8 exit seats are, IMO seriously uncomfortable as they are maybe 16" wide and have no window-side armrest.

DL has increased the C+ section to 36 C+ on the 738. A year or two ago they increased the MD90/MD88s to 25 from 15, so their market data must be supporting modest increases. I just assume that in the case of the 739, they've shoehorned in the max number of seats, and would have to sacrifice a row of Y- to get a larger C+ section (which I'd be all for). The 739 should have a ratio closer to 20-25% IMO.

12.5% 320K (worst)
12.75% 320M
13.12% 739
15% A319
15.2% 753
16% 737-7
16.2% 752H
17.6% MD90
16.85% A321
18.8% MD88
20.4% 717
25% 738 (best mainline)
26.6% CR7 (except one variant)
31.25% CR9, E175 (best overall ratio)

Dishonorable mention:
0.0% CR2 (no, the front row isn't really C+, even if the map says it is)

At some point maybe I'll refigure the above adding in exit row seats to be a better apples:apples with UA. But gotta dash for now.
When did they add more C+ to the CR9? It's been a couple years since I've had to ride on one, so I'm not doubting it.

I think you're right with the 739. It's a horrible, horrible airplane. Adding more C+ would require removal of seats and they don't want to do it. Sadly, we're stuck with those miserable pieces of garbage until most of us are retired.
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Old Jan 14, 2018, 2:03 pm
  #60  
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Originally Posted by LBJ
In the end, if all one cares about is the extra legroom, it seems rather silly to book away from DL when you could just select an Exit Row seat on DL and basically get the same MCE product you would have gotten on AA (or UA). From my experiences, the exit row seats actually have more legroom than C+.
What is Comfort+ good for besides the extra leg room? Maybe I've underestimated how many people do take advantage of the drink option, but that is a trivial $5 benefit at most. This is especially true if you already have Sky Priority via Gold status or higher (I could see the benefit to a non-statused traveler). Other than that, maybe saving 5 minutes deplaning since the seats are usually close to the front of the plane?

In the case of my bookings the exit rows are already taken as pretty much anyone can get them (silver and gold medallions and corporate bookings). They are almost always the first seats taken on the plane. On very rare occasion a middle exit row seat may be available. In this way the AA and UA setting of having them be MCE/Y+ seats is beneficial as it restricts the pool of people that can access them.

This is the source of my frustration. My options are limited to.. (a) sit in 30-31" seat pitch seat (which is uncomfortable and impedes work) or (b) pay an extra $500-800 for first class which I don't want or need. There is no option where I pay a nominal fee (or get upgraded) to a seat where I am not straight up uncomfortable for the majority of the flight.
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