Delta downgrading from business to premium-economy on some TATL routes
#32
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#33
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Why not just call it business class like they do with south of the border flights?
https://www.delta.com/content/www/en...m-economy.html
#34
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They were complaining about the width. The width is shameful for a premium product.
#35
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That is also how I am understanding it, but right now they are pushing this particular hard product hard as being what PS is, so I wonder how they will spin that?
Why not just call it business class like they do with south of the border flights?
https://www.delta.com/content/www/en...m-economy.html
Why not just call it business class like they do with south of the border flights?
https://www.delta.com/content/www/en...m-economy.html
#36
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I wonder if this is the start of a product similar to Air Canada Rouge. AC determined aircraft with Business, Premium Economy and Economy just didn't work on certain TATL routes since they were more leisure oriented. So, AC designated certain aircraft as AC Rouge with only Economy and Premium Economy...and yes, the Premium Economy on Rouge is different than the Premium Economy on AC mainline aircraft.
I don't necessarily disagree with Delta on this...if the route doesn't support a D1 product, it makes no senses to put one on the route. In terms of "class confusion", I agree this "new" service by Delta creates class confusion, but I've learned that not just a Delta problem. Every large airline is in a state of transition all of the time. UA is introducing Polaris, AA still has ancient 767s flying long haul along with new aircraft with all of the bells and whistles, etc.
At the end of the day, I've learned nothing is guaranteed when you book a seat. That is the same at all airlines, not just Delta. However, I prefer Delta because Delta seems to be more "compassionate" with service issues. I've been on flights where pizza has been ordered when there's a flight delay, snack carts have been rolled out at the gate, etc. Again, this is just my opinion.
I don't necessarily disagree with Delta on this...if the route doesn't support a D1 product, it makes no senses to put one on the route. In terms of "class confusion", I agree this "new" service by Delta creates class confusion, but I've learned that not just a Delta problem. Every large airline is in a state of transition all of the time. UA is introducing Polaris, AA still has ancient 767s flying long haul along with new aircraft with all of the bells and whistles, etc.
At the end of the day, I've learned nothing is guaranteed when you book a seat. That is the same at all airlines, not just Delta. However, I prefer Delta because Delta seems to be more "compassionate" with service issues. I've been on flights where pizza has been ordered when there's a flight delay, snack carts have been rolled out at the gate, etc. Again, this is just my opinion.
#37
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So its really just an entirely marketing move with no change in equip, and probably a minimal if any change in on board soft product/service?
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
#38
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So its really just an entirely marketing move with no change in equip, and probably a minimal if any change in on board soft product/service?
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
#39
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So its really just an entirely marketing move with no change in equip, and probably a minimal if any change in on board soft product/service?
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
#40
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For Iceland, it really does not matter because the competition is Icelandair and their FC is crap.
For the longer ones this is bad.........
For the longer ones this is bad.........
#41
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Not surprising, but you seem to have confused the terms shameful and comparable. LMK when you find the XXWB version of the 350, in the meantime this is literally the industry standard.
#42
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How much longer is Shannon? Maybe an hour longer than New York-J.F.K. to Iceland? I could totally see Delta also doing this to Glasgow and Dublin.
Still, I think from a marketing standpoint this further confuses the brand, the classes of service and the expectations. For years, Delta has advertised a lie-flat seat on every transatlantic flight.
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#44
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#45
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So its really just an entirely marketing move with no change in equip, and probably a minimal if any change in on board soft product/service?
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
If they're going to just use the standard domestic config, then it is an improvement in seat width compared to PS, but a reduction in pitch.
Also, premium-economy won't come with Sky Club access unless you have status to get entry. It would be nice if the flights were daytime, instead of overnight.
By the way, the aircraft will have satellite TV, which may actually work for part of the flight.
I wonder what happens to customers who purchased business-class and now won't get that experience.