Organizing a Protest for Better F Wine
#16
Join Date: Aug 2003
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IDK if that would work and I rarely get the in-flight surveys whereas I always get call center surveys. I would maybe consider airline shaming them by snapping a pic of the bottle and then looking up reviews on like Vivino and if they are serving $8 bottle, 2.5*/5* swill then Tweet a picture of it to Andrea and Delta. But it's a thought. I just drink the Prosecco almost exclusively now and a bit of dosage, bubbles and extra chill make it quite palatable.
#17
Original Poster
Join Date: Apr 2016
Posts: 1,888
Well... one area AS shines in F compared to Delta (and maybe the only?) is wine quality. AS typically serves chateau ste Michelle bottles that retail around $12, and occasionally serve Browne wines that retail $20+. Ive noticed the difference since I started the DL status challenge a few months ago.
Maybe that is the angle: point out that they are inferior to AS with wine selection. Based on recent history, DL does seem to care about beating AS. Could work...
Maybe that is the angle: point out that they are inferior to AS with wine selection. Based on recent history, DL does seem to care about beating AS. Could work...
@:-) I like this angle! Given that I was flying ex-SEA and DL is competing against AS, you would think that DL would want to match, if not exceed what AS is doing. Chateau Ste Michelle, or 14 Hands as someone else mentioned, would be perfectly acceptable in my eyes!
#18
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Join Date: Apr 2016
Posts: 1,888
I'd be happy with 14 Hands. 14 Hands makes great wine and I can get it for ~$10-$11 a bottle (plus tax) at my local grocery store here in WA. I'm sure Delta could get a bulk discount.
That said, I'm not enough of a wine snob that I find the wine in FC intolerable.
ETA: also, consider that Delta operates ~5,000 flights per day. Even if you assume 2 bottles of wine consumed per day per flight (some more, some less), that's $5 extra x 2 x 5,000 x 365. That's nearly $20,000,000 extra per year you're asking them to spend.
That said, I'm not enough of a wine snob that I find the wine in FC intolerable.
ETA: also, consider that Delta operates ~5,000 flights per day. Even if you assume 2 bottles of wine consumed per day per flight (some more, some less), that's $5 extra x 2 x 5,000 x 365. That's nearly $20,000,000 extra per year you're asking them to spend.
Your estimate is too low - I'm Italian so I will drink a bottle (or more on a TCON) by myself on the flight. It may save Delta money if cheapening out on the wine drives people to drink more of more expensive alternatives (woodford) and I would think that the cost of beer is fairly expensive given the weight of those cans. In the American Airlines documentary back in the mid-2000s on CNBC, IIRC, it cost them ~$50 to produce a pot of coffee on the flight, because of the weight of the machine and the energy required to run it - by far the most expensive thing you can drink on a plane.
#19
#20
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Giving Ed more ideas I see. I can see the email now... "Thank you for your loyalty and feedback... we are listening. To further enhance our 1st Class experience and service to our most valued customers, we will now be offering premium wine selections in FC at the low cost of $12 per glass. Use your AMEX SM card and get a 2nd at 1/2 price...."
#21
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Your estimate is too low - I'm Italian so I will drink a bottle (or more on a TCON) by myself on the flight. It may save Delta money if cheapening out on the wine drives people to drink more of more expensive alternatives (woodford) and I would think that the cost of beer is fairly expensive given the weight of those cans. In the American Airlines documentary back in the mid-2000s on CNBC, IIRC, it cost them ~$50 to produce a pot of coffee on the flight, because of the weight of the machine and the energy required to run it - by far the most expensive thing you can drink on a plane.
Last edited by ATOBTTR; Oct 12, 2017 at 6:15 pm
#22
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Some basic facts:
(1) Price does not equal taste. I've had $7* and under wines taste a lot better than $15* and up wines.
(2) The typical USA faux wine snob must drink a Shar-dough-nay (or name your varietal) which is more important than actual taste or quality - and will kvetch if it isn't there. I've taken to ordering "red" or "white" on domestic trips - and when then FA tries to give me more detail, I tell them not to worry, because I know you have "red" or "white."
(3) The airline wholesale price point will not generally support a better quality domestic "named varietal" wine, yet it would easily support a lower $ French or Spanish table wine, which would taste a hell of a lot better than Acrid Family Farms Peenoh Nwar.
(4) For a superior domestic pour, one must fly B6 Mint.
*retail
(1) Price does not equal taste. I've had $7* and under wines taste a lot better than $15* and up wines.
(2) The typical USA faux wine snob must drink a Shar-dough-nay (or name your varietal) which is more important than actual taste or quality - and will kvetch if it isn't there. I've taken to ordering "red" or "white" on domestic trips - and when then FA tries to give me more detail, I tell them not to worry, because I know you have "red" or "white."
(3) The airline wholesale price point will not generally support a better quality domestic "named varietal" wine, yet it would easily support a lower $ French or Spanish table wine, which would taste a hell of a lot better than Acrid Family Farms Peenoh Nwar.
(4) For a superior domestic pour, one must fly B6 Mint.
*retail
#24
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
Some basic facts:
(1) Price does not equal taste. I've had $7* and under wines taste a lot better than $15* and up wines.
(2) The typical USA faux wine snob must drink a Shar-dough-nay (or name your varietal) which is more important than actual taste or quality - and will kvetch if it isn't there. I've taken to ordering "red" or "white" on domestic trips - and when then FA tries to give me more detail, I tell them not to worry, because I know you have "red" or "white."
(3) The airline wholesale price point will not generally support a better quality domestic "named varietal" wine, yet it would easily support a lower $ French or Spanish table wine, which would taste a hell of a lot better than Acrid Family Farms Peenoh Nwar.
(4) For a superior domestic pour, one must fly B6 Mint.
*retail
(1) Price does not equal taste. I've had $7* and under wines taste a lot better than $15* and up wines.
(2) The typical USA faux wine snob must drink a Shar-dough-nay (or name your varietal) which is more important than actual taste or quality - and will kvetch if it isn't there. I've taken to ordering "red" or "white" on domestic trips - and when then FA tries to give me more detail, I tell them not to worry, because I know you have "red" or "white."
(3) The airline wholesale price point will not generally support a better quality domestic "named varietal" wine, yet it would easily support a lower $ French or Spanish table wine, which would taste a hell of a lot better than Acrid Family Farms Peenoh Nwar.
(4) For a superior domestic pour, one must fly B6 Mint.
*retail
#25
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we’ve been patronizing the CG station at Pier 36 for years ... it sure beats the 40-some mile trek to either McChord or the Naval Support Facility up in Marysville, and there are the occasional odd bottles that show up in the otherwise pretty mainstream selection (it’s also been handy for things like ID cards, although we just discovered that the NOAA facility off Sand Point Way also has a DEERS office)
#26
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If I had a dollar for every time a friend told me about this Spanish Cava that was "just as good as any champagne", I could actually buy a decent bottle of champagne. ... although I would accept Korbel Brut/Chardonnay/Organic Brut but too many have a negative connotation with that brand.
(2) We're so label-obsessed that there would be outrage for a better Korbel line, but if some crap with a French label on it appeared, that would be ok.
Many years ago, on UA, the mid cabin had a lovely Iron Horse bubbles. What an outrage! This stuff is very good (and in the $40+ range currently). But it wasn't Champagne! Oh the horror. People would rather have a lesser product with the "right label." And as far as price goes, the best French bubbles I've had have been from small grower producers for half the price of the name brands. (Of course, these producers couldn't supply a large airline.)
Nonetheless, having spent 50+ years in California (all of my life) and having had my fair share of California bubbles at most price points, an airline needing to stock billions of bottles a year is going to get a more consistently drinkable product at a better price point from Italy or Spain. I'm ok with that.
As far as the OP's premise, it sounds as effective as organizing a hunger strike when one is stranded on an island, alone, because the food is no good.
#27
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Giving Ed more ideas I see. I can see the email now... "Thank you for your loyalty and feedback... we are listening. To further enhance our 1st Class experience and service to our most valued customers, we will now be offering premium wine selections in FC at the low cost of $12 per glass. Use your AMEX SM card and get a 2nd at 1/2 price...."
In 2011, I was in SF on a business trip and my wife (in NC) went into labor a week early. I called the DM line, explained the situation and they rebooked me gratis and into F. On each of the two flights, I was met and congratulated by the crew and was given a bottle of Champagne on the ATL-RDU leg. OK, I know this was an exception, but where has that DL gone?
In 2011, I was in SF on a business trip and my wife (in NC) went into labor a week early. I called the DM line, explained the situation and they rebooked me gratis and into F. On each of the two flights, I was met and congratulated by the crew and was given a bottle of Champagne on the ATL-RDU leg. OK, I know this was an exception, but where has that DL gone?
#28
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#29
Join Date: Jan 2016
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I know it's a different class of service, but I enjoyed a really lovely 2012 Jordan Cabernet from SFO - JFK in D1 recently. The bottle retails for about $65/bottle, and the FA had NO idea what she had on her hands! I think I was the only one drinking it, though, which was fine by me
#30
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I know it's a different class of service, but I enjoyed a really lovely 2012 Jordan Cabernet from SFO - JFK in D1 recently. The bottle retails for about $65/bottle, and the FA had NO idea what she had on her hands! I think I was the only one drinking it, though, which was fine by me