Difficulty adding a flight to an award ticket
#1
Original Poster
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
Difficulty adding a flight to an award ticket
Skymiles stinks.. We all know that. It is one of the worst mileage currencies in the world. Anyone who collects them, clearly has no clue what they are doing. From constant devaluations to ridiculous rules, the surprises never stop.
Flying from DTW-NRT I found a one way in DL One for 80K. This is not really a "steal" but DL best bargain. AA charges 60K miles on JAL's FAR superior product and UA charges 65K on their own metal. Either way for CRAP sky Pesos, this was a bargain.
Now I need to leave from MIA instead of Detroit. So i found R class at its lowest price point (25,000 miles) and called to it tacked on.
The agent gave me 2 choices:
1. Pay the new price of 225,000 miles for the one way! HAHA I could transfer AMEX points and do Singapore Suites for 175K if I wanted to be that ridiculous
2. Purchase the new flight on its own at 25,000 miles.
I asked why it cannot be tacked on it my itinerary. 2 different agents say... we do not"tack" flights on , we re-price the entire award.
I have had 100% success doing this at American, no questions asked. 100% success at United as well. Even with their silly new changes.
Look .. This is a mess. The reasons to fly DL dwindle...and dwindle .... and dwindle. Skymiles is offensive. The other programs have their devaluations but this is crazy, non stop mental torture!
Flying from DTW-NRT I found a one way in DL One for 80K. This is not really a "steal" but DL best bargain. AA charges 60K miles on JAL's FAR superior product and UA charges 65K on their own metal. Either way for CRAP sky Pesos, this was a bargain.
Now I need to leave from MIA instead of Detroit. So i found R class at its lowest price point (25,000 miles) and called to it tacked on.
The agent gave me 2 choices:
1. Pay the new price of 225,000 miles for the one way! HAHA I could transfer AMEX points and do Singapore Suites for 175K if I wanted to be that ridiculous
2. Purchase the new flight on its own at 25,000 miles.
I asked why it cannot be tacked on it my itinerary. 2 different agents say... we do not"tack" flights on , we re-price the entire award.
I have had 100% success doing this at American, no questions asked. 100% success at United as well. Even with their silly new changes.
Look .. This is a mess. The reasons to fly DL dwindle...and dwindle .... and dwindle. Skymiles is offensive. The other programs have their devaluations but this is crazy, non stop mental torture!
Last edited by RSSrsvp; Oct 9, 2017 at 5:24 am Reason: I have changed the title of this thread
#2
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,058
DL has used fare logic for awards for over two years now. This is not at all "new". Maybe you should have done some basic research before starting to fly DL.
Booking Delta Award Tickets, 2015 on
"Married segment logic may be applied to award tickets. Even if AAA-BBB is available in low and BBB-CCC is available in low, AAA-BBB-CCC may not price at the low level."
Booking Delta Award Tickets, 2015 on
"Married segment logic may be applied to award tickets. Even if AAA-BBB is available in low and BBB-CCC is available in low, AAA-BBB-CCC may not price at the low level."
#3
Join Date: Sep 2015
Posts: 863
Skymiles stinks.. We all know that. It is one of the worst mileage currencies in the world. Anyone who collects them, clearly has no clue what they are doing. From constant devaluations to ridiculous rules, the surprises never stop.
Flying from DTW-NRT I found a one way in DL One for 80K. This is not really a "steal" but DL best bargain. AA charges 60K miles on JAL's FAR superior product and UA charges 65K on their own metal. Either way for CRAP sky Pesos, this was a bargain.
Now I need to leave from MIA instead of Detroit. So i found R class at its lowest price point (25,000 miles) and called to it tacked on.
The agent gave me 2 choices:
1. Pay the new price of 225,000 miles for the one way! HAHA I could transfer AMEX points and do Singapore Suites for 175K if I wanted to be that ridiculous
2. Purchase the new flight on its own at 25,000 miles.
I asked why it cannot be tacked on it my itinerary. 2 different agents say... we do not"tack" flights on , we re-price the entire award.
I have had 100% success doing this at American, no questions asked. 100% success at United as well. Even with their silly new changes.
Look .. This is a mess. The reasons to fly DL dwindle...and dwindle .... and dwindle. Skymiles is offensive. The other programs have their devaluations but this is crazy, non stop mental torture!
Flying from DTW-NRT I found a one way in DL One for 80K. This is not really a "steal" but DL best bargain. AA charges 60K miles on JAL's FAR superior product and UA charges 65K on their own metal. Either way for CRAP sky Pesos, this was a bargain.
Now I need to leave from MIA instead of Detroit. So i found R class at its lowest price point (25,000 miles) and called to it tacked on.
The agent gave me 2 choices:
1. Pay the new price of 225,000 miles for the one way! HAHA I could transfer AMEX points and do Singapore Suites for 175K if I wanted to be that ridiculous
2. Purchase the new flight on its own at 25,000 miles.
I asked why it cannot be tacked on it my itinerary. 2 different agents say... we do not"tack" flights on , we re-price the entire award.
I have had 100% success doing this at American, no questions asked. 100% success at United as well. Even with their silly new changes.
Look .. This is a mess. The reasons to fly DL dwindle...and dwindle .... and dwindle. Skymiles is offensive. The other programs have their devaluations but this is crazy, non stop mental torture!
#5
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
#6
#7
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
You could have just purchased the MIA-DTW ticket separately and moved along without all the excessive and pediatric ranting.
No, it's not ideal, especially with irrops. However, as a DM traveling on the same airline for both tickets, I doubt they would give you any trouble at all about rebooking you in the event of a misconnect. They'd most likely take very good care of you in that situation (unless you were rude to them, which given your track record is certainly something I could imagine). As a DM, you should know that.
Book the 25K miles ticket and try to give yourself a few hours for the layover. And also stop complaining so much.
No, it's not ideal, especially with irrops. However, as a DM traveling on the same airline for both tickets, I doubt they would give you any trouble at all about rebooking you in the event of a misconnect. They'd most likely take very good care of you in that situation (unless you were rude to them, which given your track record is certainly something I could imagine). As a DM, you should know that.
Book the 25K miles ticket and try to give yourself a few hours for the layover. And also stop complaining so much.
#8
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Sometimes, its even a more effective way of making your point.
#10
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
No, "we" don't all know that.
Comparing the cost in miles of one carrier's program to another's is apples to oranges because different programs award and charge for miles/points in different ways.
There is simply nothing new here and in the two years since launch you could have accumulated a lot of miles on some other carrier of your choosing.
But, DL marketing people love to see threads such as this. It proves the point that people rant a lot, but they don't jump ship.
Comparing the cost in miles of one carrier's program to another's is apples to oranges because different programs award and charge for miles/points in different ways.
There is simply nothing new here and in the two years since launch you could have accumulated a lot of miles on some other carrier of your choosing.
But, DL marketing people love to see threads such as this. It proves the point that people rant a lot, but they don't jump ship.
#11
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I'm well aware, and in generally agree, and usually try to keep it polite on here and in my life. But the word "sometimes" is the key word in your comment. OP has flooded the DL forum over the past few days, and I felt it was time to use a different tone.
#12
Original Poster
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
I do fly DL a lot, but not loyal to them. I fly 300,000 miles per year. I am constantly learning new things as I added DL into the mix for this firs time in years, and it has been one new bad discovery after another. I cannot believe they cannot just add the segment onto your trip like every other airline in the world (for the most part). Hard to get over paying the highest amount of miles out of all the US carriers and then not being able to have any flexibility like you have with the others.
UA own metal to Asia - 65K Biz Class
AA to Asia - 60K Biz Class
Why am I not comparing apples to apples? DL awards the same amount of miles as AA/UA. EXACTLY the same!
UA own metal to Asia - 65K Biz Class
AA to Asia - 60K Biz Class
Why am I not comparing apples to apples? DL awards the same amount of miles as AA/UA. EXACTLY the same!
#13
Original Poster
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
I take no offense, no worries man.
#14
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
I do fly DL a lot, but not loyal to them. I fly 300,000 miles per year. I am constantly learning new things as I added DL into the mix for this firs time in years, and it has been one new bad discovery after another. I cannot believe they cannot just add the segment onto your trip like every other airline in the world (for the most part). Hard to get over paying the highest amount of miles out of all the US carriers and then not being able to have any flexibility like you have with the others.
UA own metal to Asia - 65K Biz Class
AA to Asia - 60K Biz Class
Why am I not comparing apples to apples? DL awards the same amount of miles as AA/UA. EXACTLY the same!
UA own metal to Asia - 65K Biz Class
AA to Asia - 60K Biz Class
Why am I not comparing apples to apples? DL awards the same amount of miles as AA/UA. EXACTLY the same!
Last edited by cestmoi123; Oct 8, 2017 at 12:01 pm
#15
Original Poster
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
You would have to explain because all these airlines do pay out the same per dollar. Skymiles aren’t any easier to obtain