When a 'delay' should be a cancel
#16
Join Date: Mar 2010
Location: Illinois
Programs: Delta Plat; AA; UA; USAir; HHonors; Priority Club
Posts: 47
I think the point is this.
Let's say this. Small airport.
Day 1: 3 flights
Day 2: 3 flights
Let's say each flight is 90% filled.
If on Day 1, a flight is cancelled, they don't have room to accommodate all the passengers the next day.
So they delay a Day 1 flight to Day 2. Now they have room for all of the passengers.
Some 90% flights will now be 100% while the delayed flight will fall well below the 90% based on how many can be accommodated on earlier flights.
Let's say this. Small airport.
Day 1: 3 flights
Day 2: 3 flights
Let's say each flight is 90% filled.
If on Day 1, a flight is cancelled, they don't have room to accommodate all the passengers the next day.
So they delay a Day 1 flight to Day 2. Now they have room for all of the passengers.
Some 90% flights will now be 100% while the delayed flight will fall well below the 90% based on how many can be accommodated on earlier flights.
#17
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
The ethical move for an overnight “delay” is to cancel the flight number and rebook everyone on the same metal under a new, extra section, with ability to exercise other options. Had this happen to me once on AC Jazz (and they did provide hotels despite Wx being the underlying cause). Are the US regionals not set up to handle that?
#18
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,227
The ethical move for an overnight “delay” is to cancel the flight number and rebook everyone on the same metal under a new, extra section, with ability to exercise other options. Had this happen to me once on AC Jazz (and they did provide hotels despite Wx being the underlying cause). Are the US regionals not set up to handle that?
I can't speak for how ACJ gets paid by AC, but from my past life I know pretty well how it works for US carriers.
The reason they ran the flight 12+ hours late is because (in decreasing order of priority) A) They get paid for the segment. B) If they're a DOT reporting carrier, they can count a delay under 24hr as a completion. C) Unless they cancel a second flight, they still need to get this airplane/crew back to a hub or somewhere it can continue it's line of flight.
I'm not a fan of the 24hr completion rule, but that's the DOT rules. Personally, I think 12hr is a better metric.
Last edited by HDQDD; Sep 22, 2017 at 9:51 am
#19
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
The ethical move for an overnight “delay” is to cancel the flight number and rebook everyone on the same metal under a new, extra section, with ability to exercise other options. Had this happen to me once on AC Jazz (and they did provide hotels despite Wx being the underlying cause). Are the US regionals not set up to handle that?
So how exactly is that unethical??