Compensation? (Question)
#1
Original Poster


Join Date: Jul 2006
Programs: DL DM/MM, BA Silver
Posts: 2,463
Compensation? (Question)
I'm currently on a super delayed flight from PEK-DTW, and we're estimated to depart 4:10 after the scheduled departure time of 4:50 PM. There are multiple mechanical problems, beginning with low oil to, now, the aircraft needing new brake pads. I recognize that getting me from point A to B as safely as possible is DL's #1 priority. At the same time, this will cause me to miss an important meeting at my destination.
What would you say is adequate compensation for something like this? I'm not one to usually complain, but this seems ridiculous. Sadly, I'm going to misconnect in DTW and will need to spend the night in DTW, which DL will cover.
For what it's worth, I'm a DM flying in paid J.
I'd appreciate whatever input you all have.
What would you say is adequate compensation for something like this? I'm not one to usually complain, but this seems ridiculous. Sadly, I'm going to misconnect in DTW and will need to spend the night in DTW, which DL will cover.
For what it's worth, I'm a DM flying in paid J.
I'd appreciate whatever input you all have.
#2
FlyerTalk Evangelist



Join Date: Sep 1999
Location: New York, NY, USA
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I was on a flight which was delayed by more than eight hours in May (MX). I supposed I could have called it super duper delayed. 
Write to DL and they will throw you Skymiles. My guess is 25K for DM in DeltaOne.
Last edited by TerryK; Jul 5, 2017 at 5:57 am
#3
Original Poster


Join Date: Jul 2006
Programs: DL DM/MM, BA Silver
Posts: 2,463
We're still on the ground and ten minutes from the updated departure time. (Sadly, I don't think we're going to be leaving st 9:00 PM.)
#4


Join Date: Sep 2015
Posts: 1,169
Now *that* is definitely super-duper delayed. Apparently when the low oil indicator illuminated during take off, the computer automatically activated the brakes and reverse thrusters. As a result, we need a new brake pad. According to the FA, this also created a problem in the crew rest area, so that part is unusable. There are, however, plenty of J seats open, and I suspect that the crew will sleep in these seats. There's also a guy who wants to get off the plane, which, unfortunately isn't easy, especially in China.
We're still on the ground and ten minutes from the updated departure time. (Sadly, I don't think we're going to be leaving st 9:00 PM.)
We're still on the ground and ten minutes from the updated departure time. (Sadly, I don't think we're going to be leaving st 9:00 PM.)
#5




Join Date: Feb 2013
Location: AVL
Programs: DL DM 2MM; Hilton Diamond; Hertz PC
Posts: 719
There's almost always something each passenger is missing when a flight misconnects - a meeting, a court appearance, the birth of a child, a last chance to see a dying loved one, the winning lottery ticket you were going to buy just before the drawing that would have undoubtedly won....
Delta will usually reimburse the legitimate expenses attributable to the delay - the extra night in a hotel and meals etc. They will not reimburse you for the missed opportunity costs. However, they will often award skymiles as additional compensation.
These things happen.
Delta will usually reimburse the legitimate expenses attributable to the delay - the extra night in a hotel and meals etc. They will not reimburse you for the missed opportunity costs. However, they will often award skymiles as additional compensation.
These things happen.
#6
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OP: use the existing thread next time: http://www.flyertalk.com/forum/delta...on-thread.html
#8
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
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I think most people here would say that, if a meeting was so important that a 4 hour delay on in international itinerary from half way around the world with a connecting flight will cause you to miss an "important meeting", you probably should have left earlier, or scheduled the meeting later.
#9
Join Date: Mar 2015
Posts: 1,989
I think most people here would say that, if a meeting was so important that a 4 hour delay on in international itinerary from half way around the world with a connecting flight will cause you to miss an "important meeting", you probably should have left earlier, or scheduled the meeting later.
#10
Moderator: Hyatt, American Express; FlyerTalk Evangelist




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OP: use the existing thread next time: http://www.flyertalk.com/forum/delta...on-thread.html
#11
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
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