Boarding pass issue
#1
Original Poster
Join Date: Mar 2007
Programs: Delta
Posts: 103
Boarding pass issue
My daughter and husband are flying AMS-ATL tomorrow. Upon checking in online, they discovered that his name is spelled incorrectly on his boarding pass. The contacted KLM who told them they had to contact Delta. The only number she has for Delta is the 1-800 number which she evidently can't call from there. She sent a message to @Delta, but no response. I told her I didn't think it should be a problem and could be handled at the airport. She is worried that he will be denied boarding. And I'm worried we will have a 22 month old longer than planned😳
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
My daughter and husband are flying AMS-ATL tomorrow. Upon checking in online, they discovered that his name is spelled incorrectly on his boarding pass. The contacted KLM who told them they had to contact Delta. The only number she has for Delta is the 1-800 number which she evidently can't call from there. She sent a message to @Delta, but no response. I told her I didn't think it should be a problem and could be handled at the airport. She is worried that he will be denied boarding. And I'm worried we will have a 22 month old longer than planned😳
#3
Original Poster
Join Date: Mar 2007
Programs: Delta
Posts: 103
Thanks flyer - I was pretty sure it wouldn't be an issue, but my daughter was worried. And like I stated, we have a vested interest in making sure they get home!!! For the record, they did call KLM who said they had to call Delta. My husband called DL and got a non 800 number for them if they wanted it.