"The Part Doesn't Fit"
#1
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Join Date: Oct 2005
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"The Part Doesn't Fit"
So I'm on DL72 this evening. We get just short of the runway and pilot indicates there's a mechanical issue. Ten minutes later we're informed that it cannot be fixed remotely and we have to go back to the gate.
At the gate, pilot announces the issue is the Captain's entire flight yoke. The whole thing. Says it needs to be replaced, and, obviously, due to the size of it, they think it'll be at least two hours. Interestingly, he said it would be less time for them to fix it than swap airplanes.
Passengers have deplaned and are in the gate area. Gate agent comes on to give an update and says "the mechanics went to another aircraft to borrow the part and when they brought it over here they realized that it doesn't fit, so we'll need to add about another 1.5 hours to the delay (already at 2.5hrs)."
Maybe this is true, I don't know. But I wonder sometimes if there's a line between transparency and just saying, "we're gonna need a bit more time?"
Cause mechanics getting a part that didn't fit doesn't instill much confidence in paying customers.
At the gate, pilot announces the issue is the Captain's entire flight yoke. The whole thing. Says it needs to be replaced, and, obviously, due to the size of it, they think it'll be at least two hours. Interestingly, he said it would be less time for them to fix it than swap airplanes.
Passengers have deplaned and are in the gate area. Gate agent comes on to give an update and says "the mechanics went to another aircraft to borrow the part and when they brought it over here they realized that it doesn't fit, so we'll need to add about another 1.5 hours to the delay (already at 2.5hrs)."
Maybe this is true, I don't know. But I wonder sometimes if there's a line between transparency and just saying, "we're gonna need a bit more time?"
Cause mechanics getting a part that didn't fit doesn't instill much confidence in paying customers.
Last edited by CGNC; May 6, 2017 at 5:21 pm
#2
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1) Who knows if a spare A333 is anywhere nearby.
2) Even if there is one, by the time they do all the prep, including, fuel, meal carts, bags off one plane, then load on the other one, paperwork, etc. Move the planes around - or, move all the passengers to a different gate. Surely there are TONS of thingz I can't think of right now . . . .
Besides, I could see - MAYBE - a B763 sitting around, but an A333? I dunno.
Good luck to you! Hope'ya don't hava connection in AMS!
#3
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Being ATL, I wouldn't be surprised if they do have another A333, but like you said, an aircraft swap at this time could take quite a few hours. However, it might not take as much to get the part.
#4




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At the gate, pilot announces the issue is the Captain's entire flight yoke. The whole thing. Says it needs to be replaced, and, obviously, due to the size of it, they think it'll be at least two hours. Interestingly, he said it would be less time for them to fix it than swap airplanes.




Yoke:

Sidestick:
#6
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Y'all are great. Spending the night in ATL due to now two missed connections and the 'fix' ongoing! Irony is I had the same thing happen last month on an ATL-LHR segment and they ended up doing a plane swap. Not having great luck of late!
#8
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#9
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#10
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So, is the pilot fibbin' about what part is broken? . . . Or, is there some other sort of yoke?
#11
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Great questions. I'm simply repeating what the gate agent said! Whatever it is, they're going on a 5hr + delay to replace whatever the plane needed and I'm living the dream at the Staybridge Suites.
#12




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#13
Join Date: Jan 2010
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When there is a mechanical issue, I usually chat with the pilots and find out what exactly is wrong and what they think is really going to happen. A few times they have been blunt and said they doubt its fix-able or it will take a lot longer than what is being announced. Has saved me a few times when there was a different flight to grab and I either beat the rush to change flights or beat the pax on the broken plane to final destination if they did indeed fix. Moral of the story is it doesn't hurt to ask what is really going on
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#15
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