Frustrating Secondary Gate Screening at LHR
#16
Join Date: Apr 2016
Programs: SK Gold, BA Gold
Posts: 180
The MMW (clear) machines are still very much in use, and the physical detection and imaging is still very much the same. All that has changed is that the human in the room viewing the images has been replaced by software to parse the images, but the images are still in the machine for some unknowable period of time (since it's not like the vendor has open sourced the product).
You can of course continue to opt out in the US. (I forget what the UK status is... for a while it was if you refuse you don't fly, but that might have been overturned.)
You can of course continue to opt out in the US. (I forget what the UK status is... for a while it was if you refuse you don't fly, but that might have been overturned.)
I gave the staff very similar reasons to yours (the machines still have to create an image, it's simply analysed by a computer instead of a human and I don't trust that it can't be stored) and was repeatedly assured that the machines do not produce any images and do not emit harmful radiation (that I do trust), was handed a leaflet to that effect, and was generally met with courteous bewilderment as it's apparently mainly pregnant women who refuse the scanners (I am neither pregnant nor a woman).
All told, the process took a good twenty to thirty minutes and I'd probably choose to go through the scanner next time – so I daresay they've accomplished what they wanted.
#17
Join Date: Dec 2013
Posts: 407
Can anybody explain the logic between the "security agents" that Delta has near the LHR ticketing counters? They ask nonsense questions ("How long have you been in London?" "Have you seen friends?" "What did you eat for dinner last night?") Then they put a sticker on my passport that just kind of stays there forever.
#18
Join Date: Oct 2003
Posts: 1,203
Those "security agents" are exactly that. and those nonsense questions are part of their screening technique. Most propably a third screener in street clothes nearby is observing body language, tone, etc. Those nonsense questions are actually very effective in screening.
#19
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
It's voodoo "security" that was so "effective" that the failed underwear bomber, the failed shoe bomber, multiple 9/11 hijackers, and various other terrorists have been questioned by these "security agents" and been cleared to fly by them too.
#20
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
It's security theater performed by minimum wage employees
#21
Join Date: May 2019
Posts: 1
Flabbergasted at LHR term3
I travel an insane amount. Reach diamond status points twice a year and have done so for last 5 years.
This morning boarding DL 33 get the dreaded ssss on boarding card. Hey it happens.. and in the spirit of security once in a while we can live with it.
It's the jobs worth, minimum wage child doing the check at the " security point" that gets the back up. If your going to do something do it right.. have the answer to the questions.. what is the point of the check otherwise. Apparently someone in TSA sees me as a threat according to them. I have pre check, a redress number,c a TWIC card, global entry and a green card? I'd rekon in the last 10 years I've talked to and been questioned by enough USA officials for then to Not to think that on this particular travel date I was a threat. ! ? As to the BS questions at the delta desk prior to check in don't get me started. Evert two weeks.Q. where do you live.? A. Jacksonville Florida and Southampton UK. Q. Where did you stay on this trip A. At my home. Q. What is the purpose of your trip A. Work. Q why do you travel so much .. A for work ? Q where did you sleep last night A in bed ? Seemed a fair answer ?? Q dont try and be smart with me ! A . Sorry sir ( emphasis on sir). Q did you pack this bag . A ( I wanted to say no the fairy in the laundry did) Yes I packed it.
Q do you know what is in it. A. Yes ( felt like saying I'd instructed the fairy in detail) Q are there any electronic goods in this bag. A no ( of course they are but wanted to see what his reaction would be,) he just says. There are a lot of our stickers on this passport thank you ... And the reason for these questions ? If they were a threat to anyone wishing to do something to an aircraft I guess the potential wrong doer would fly Virgin from the same check in desk ????
This morning boarding DL 33 get the dreaded ssss on boarding card. Hey it happens.. and in the spirit of security once in a while we can live with it.
It's the jobs worth, minimum wage child doing the check at the " security point" that gets the back up. If your going to do something do it right.. have the answer to the questions.. what is the point of the check otherwise. Apparently someone in TSA sees me as a threat according to them. I have pre check, a redress number,c a TWIC card, global entry and a green card? I'd rekon in the last 10 years I've talked to and been questioned by enough USA officials for then to Not to think that on this particular travel date I was a threat. ! ? As to the BS questions at the delta desk prior to check in don't get me started. Evert two weeks.Q. where do you live.? A. Jacksonville Florida and Southampton UK. Q. Where did you stay on this trip A. At my home. Q. What is the purpose of your trip A. Work. Q why do you travel so much .. A for work ? Q where did you sleep last night A in bed ? Seemed a fair answer ?? Q dont try and be smart with me ! A . Sorry sir ( emphasis on sir). Q did you pack this bag . A ( I wanted to say no the fairy in the laundry did) Yes I packed it.
Q do you know what is in it. A. Yes ( felt like saying I'd instructed the fairy in detail) Q are there any electronic goods in this bag. A no ( of course they are but wanted to see what his reaction would be,) he just says. There are a lot of our stickers on this passport thank you ... And the reason for these questions ? If they were a threat to anyone wishing to do something to an aircraft I guess the potential wrong doer would fly Virgin from the same check in desk ????
#22
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,227
FYI- The 9/11 hijackers flew domestically. Those questions aren't asked on domestic flights.
#23
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
#25
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,859
I haven’t been through LHR since late 2016. I too was pulled aside at the gate for extra secondary screening. They seemed to doubt me when asked about my profession (airline pilot) due to my age (I was 25 or 26 at the time).
#26
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
On a recent international flight I stopped to answer the useless questions to get my passport sticker and instead of a DL employee or DL contract employee it was somebody from a well know international security company in uniform doing this.
I am happy to answer questions like "where are you going?" "home" and "did you pack your own bags?" but in this instance I was asked what I do and gave the generic answer and then was asked "I need your companys name, address, and phone number"
I was very surprised to say the least at this request, and just said "I am not allowed to disclose based on my employment contract" which is actually a very legitimate answer and true in very high security industries. The security guard then got very rude, slapped the sticker on, and gave me back my passport. To be nice I said "I apologize but its my employer mandating this" and as I was walking away loudly they yelled at me "nobody is restricted from just saying a company name, your being stupid"
Anyways the DL agent at check in heard it and laughed/apologized for that experience.
Since it was a small airport the same security guard was working the gate departure too, they went out of their way to not make eye contact or say anything.
I am happy to answer questions like "where are you going?" "home" and "did you pack your own bags?" but in this instance I was asked what I do and gave the generic answer and then was asked "I need your companys name, address, and phone number"
I was very surprised to say the least at this request, and just said "I am not allowed to disclose based on my employment contract" which is actually a very legitimate answer and true in very high security industries. The security guard then got very rude, slapped the sticker on, and gave me back my passport. To be nice I said "I apologize but its my employer mandating this" and as I was walking away loudly they yelled at me "nobody is restricted from just saying a company name, your being stupid"
Anyways the DL agent at check in heard it and laughed/apologized for that experience.
Since it was a small airport the same security guard was working the gate departure too, they went out of their way to not make eye contact or say anything.
#27
Join Date: May 2019
Posts: 29
God I miss being an UM.